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Qualifications
To excel in this role, candidates should possess strong communication skills, a customer-centric mindset, and the ability to handle inquiries with professionalism. Previous experience in a customer service role is preferred but not mandatory. A willingness to learn and adapt is essential.
About the job
Join our dedicated team as a Customer Service Officer in Riyadh! We are looking for enthusiastic individuals who are passionate about helping others and providing top-notch service. As a Customer Service Officer, you will be the first point of contact for our clients, assisting them with their inquiries and ensuring a positive experience.
About Jobs for Humanity
At Jobs for Humanity, we are committed to creating equal employment opportunities for everyone. Our mission is to connect individuals with meaningful job opportunities and support them in their career development. Join us in making a difference!
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
The Line Haul Officer at Ninja is essential in managing and overseeing logistics associated with the transportation of goods across our network. You will play a vital role in coordinating transportation activities, ensuring compliance with safety regulations, and optimizing routing strategies for cost-effective deliveries.Key Responsibilities:Facilitate and …
Contract|On-site|Riyadh, Riyadh Province, Saudi Arabia
Hudson Manpower is actively seeking a skilled Civil/Structural Design Engineer specializing in Overhead Transmission Line (OHL) projects. Join our dynamic team to contribute to the successful execution of our ongoing projects.
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
Key Responsibilities Lead and oversee team performance, ensuring effective workload management and adherence to leave schedules for optimal service delivery. Direct and manage automation initiatives related to the Execution System, ensuring compliance with regulatory standards. Serve as the primary contact between the bank, system vendors, and relevant internal departments for technical support, system enhancements, and integration. Ensure that all execution-related banking transactions, including account openings, transfers, and checkbook issuance, are compliant with regulations and accurately documented. Regularly monitor and audit customer financial litigation lists to protect the bank’s interests. Evaluate, implement, and recommend adjustments based on regulatory guidelines (SAMA), ensuring alignment with the bank’s operational procedures. Test and supervise system updates and enhancements tied to the Execution System. Guarantee timely and accurate reporting to SAMA, ensuring compliance with all regulatory requirements. Foster robust relationships with regulatory authorities. Ensure adherence to service-level agreements concerning regulatory compliance. Provide training and guidance to internal teams and departments on compliance with SAMA's directives and updates.
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
Taj HR is seeking a dynamic and experienced Virtual Office and Coworking Manager to lead the management and operations of our virtual office and coworking spaces. The ideal candidate will cultivate a productive and inviting atmosphere for our clients while ensuring seamless execution of all administrative functions.Key Performance Indicators for Virtual Office and Coworking:Achieve a conversion rate of 50% for Virtual Office and Coworking inquiries.Maintain client churn below 60%.Work towards accommodating 200 coworkers.Increase the Virtual Office package count by 20% annually.Drive month-over-month and year-over-year revenue growth.Surpass the operating profit targets set with your General Manager.Limit the monthly loss on product sales to within projected amounts.Keep team turnover below 40% per annum.Essential Attributes:Positive Attitude: Enthusiastic, confident, approachable, and always smiling.Communication Skills: Active listener who is friendly, respectful, responsive, and confident.Customer Service Orientation: Genuine interest in helping others and fostering subscriptions.Professionalism: Committed to the business, well-presented, and career-focused.Leadership: Leads by example, engages team members, makes informed business decisions, and is proactive.Management Skills: Effective time management, attention to detail, and problem-solving abilities.Results Driven: Highly motivated to achieve goals and succeed.Culture Fit: Brings positive energy, adheres to systems, and contributes value.Management Position Overview:Sales Responsibilities:Understand the process of creating a buyer and the sales techniques specific to Virtual Office and Coworking.Communicate the unique features that contribute to client success enthusiastically.Sign up Virtual Office inquiries over the phone and schedule tours for Office and Coworking inquiries.Ensure each inquiry receives a demonstration of our communication and technology systems, highlighting their effectiveness.Master and oversee the 'Trip to Sale' for all inquiries, training your team to effectively manage inquiries and guide them towards conversion.
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
Join Our Team as a Risk Officer! Welcome to Foodics! We are a pioneering restaurant management ecosystem and payment technology provider, established in 2014. Based in Riyadh, we have expanded our operations across five countries, including the UAE, Egypt, Jordan, and Kuwait. Currently, we serve clients and partners in over 35 countries globally. Our innovative solutions have successfully processed more than 6 billion orders, positioning Foodics as one of the fastest-growing SaaS companies in the MENA region. With significant investment backing, including a recent funding round of $170 million, we are enhancing our capabilities to support business owners effectively.About the Role As a Risk Officer at Foodics, you will play a vital role in the development and maintenance of our risk management framework. Collaborating closely with the Risk Lead, you will ensure that the company's risk exposures are identified, assessed, and managed in alignment with our risk appetite while adhering to regulatory requirements and industry best practices.Your Responsibilities:Regulatory Compliance Support:Analyze SAMA regulations pertinent to Foodics' operations, focusing on licensing, capital adequacy, and reporting.Assist in developing and updating risk policies and procedures compliant with regulatory guidelines.Support the preparation and submission of required reports to regulatory bodies such as SAMA.Risk Assessment & Analysis:Engage in risk identification activities across operational, financial, credit, market, and cybersecurity domains.Contribute to enhancing the company’s risk management framework and risk register.Assist in designing and executing stress tests and scenario analyses.Training & Awareness:Help develop and deliver training sessions on risk management principles and compliance requirements.Communicate risk-related updates and practices to relevant teams and stakeholders.Monitoring & Reporting:Support ongoing monitoring of risk exposures and the effectiveness of mitigation strategies.Assist in preparations for internal and external audits and follow up on audit findings.Prepare routine risk reports and dashboards for management review.Documentation & Process Support:Ensure accurate documentation of risk assessments, decisions, and procedures.Maintain organized records in compliance with internal and regulatory standards.Key Deliverables:Risk assessment reports.Updated risk registers.Training materials and session summaries.Risk mitigation action plans.
Join our dynamic team as a Purchasing Officer in Riyadh, where you will play a crucial role in managing and optimizing our procurement processes. You will be responsible for sourcing high-quality products and services, negotiating with suppliers, and ensuring that our inventory levels meet the demands of our operations.Your expertise will help drive cost efficiency and enhance supplier relationships while aligning with our company’s values of inclusion and sustainability.
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
Your Responsibilities Monitor and record the entry and exit of vehicles, visitors, and personnel. Maintain the security logbook, ensuring accurate daily entries. Issue gate passes for all items and stock leaving the premises. Oversee compliance with COVID-19 precautionary measures. Utilize the video surveillance system and review footage when necessary. Identify authorized vehicles and manage barrier gate operations. Adhere to security policies and procedures consistently. Facilitate smooth traffic flow in and out of the facility. Respond promptly to alarms and security-related calls. Notify authorities in emergencies or security breaches as needed. Remain vigilant for irregular conditions that may pose security or safety risks. Communicate with supervisors regarding emergencies and manage situations until assistance arrives. Assist visitors and employees at the gates. Regularly inspect alarm systems and CCTV to ensure functionality and report issues to the supervisor. Contact relevant authorities in emergencies, such as police for theft or civil defense for fires.
As a Liaison Officer, you will play a pivotal role in fostering communication and collaboration between various stakeholders. Your responsibilities will include acting as the primary point of contact, facilitating partnerships, and ensuring the smooth flow of information. You will be instrumental in promoting understanding and cooperation among diverse groups.
We are seeking a dedicated and detail-oriented Safety Officer to join our team in Riyadh. As a Safety Officer, you will play a pivotal role in ensuring a safe working environment by implementing safety protocols, conducting risk assessments, and providing training to staff. Your expertise will help us maintain compliance with health and safety regulations, thereby safeguarding our employees and enhancing productivity.
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
ananinja seeks a Quality Officer based in Riyadh, Saudi Arabia. The role centers on supporting and enhancing quality standards across all areas of the company’s operations. Key responsibilities Develop and revise quality assurance protocols to support daily activities Carry out audits to check compliance with both company policies and regulatory requirements Collaborate with various departments to spot and resolve product quality issues Requirements Keen attention to detail Dedication to maintaining high quality standards Ability to work well with teams throughout the organization
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
The Bank of Jordan is on the lookout for a dynamic and meticulous Senior Self-Supervision Officer to join our dedicated team in Riyadh. In this pivotal role, you will be responsible for the development and management of self-supervision practices across the bank, ensuring compliance with internal policies and industry standards.As the Senior Self-Supervision Officer, you will be instrumental in fostering a culture of accountability and compliance throughout the organization. Your duties will include monitoring operations, conducting thorough assessments, and providing strategic guidance to various departments aimed at enhancing operational efficiency and mitigating risks.Key ResponsibilitiesDesign and implement self-supervision frameworks and strategies that align with the bank’s objectives and regulatory requirements.Establish and enforce policies and procedures to promote effective self-supervision within the unit.Conduct regular evaluations of processes and operations to identify compliance gaps and propose corrective actions.Offer training and support to staff regarding self-supervision practices and compliance standards.Collaborate with management to define key performance indicators (KPIs) to measure the effectiveness of self-supervision.Compile comprehensive reports on findings and trends, presenting recommendations to senior management.Assist in planning and executing internal audits related to self-supervision.Continuously monitor industry trends, regulatory changes, and best practices in self-supervision.
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
Join our prestigious team at Bank of Jordan as a Senior IT Officer, where you will play a crucial role in ensuring the integrity and performance of our banking systems. Your responsibilities will include:1. Overseeing the inspection and integrity of new systems integrated with the bank's devices, ensuring compliance with established work instructions.2. Proactively monitoring processes to prevent issues and malfunctions in operating systems, databases, and payment systems, while addressing technical problems at their root to ensure seamless operations.3. Ensuring proper user identification and maintaining connectivity of databases and application servers on the main devices in accordance with work requirements and authority matrices.4. Providing technical support for databases and application servers, implementing updates and modifications as guided by change management protocols.5. Managing the bank's primary banking and payment systems, ensuring their integration with both local and international networks under the guidance of your direct supervisor.6. Supporting contracted IT service providers to streamline their operations and achieve necessary IT objectives.
Temporary|QAR 42K/yr - QAR 48K/yr|On-site|Riyadh, Riyadh Province, Saudi Arabia
Join our dynamic team as an HSE Officer for exciting civil construction projects across the Middle East. We are seeking dedicated professionals with a passion for safety and compliance.
Role overview The Front Desk Officer at Jobs for Humanity in Riyadh acts as the first point of contact for visitors and clients. This role helps set a welcoming tone at the front desk and supports a positive experience for everyone entering the office. What you will do Welcome and assist visitors and clients upon arrival Handle front desk tasks, such as answering phone calls and responding to inquiries Support daily office operations by coordinating activities at the front desk Requirements Professional demeanor and clear communication skills Skill in managing several tasks and setting priorities Dedication to delivering quality service to guests and team members
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
At Unifonic, a proud recipient of the Great Place to Work® accolade, we are an innovative startup within the SaaS sector, transforming business communication. Our vibrant team of 500 dedicated professionals, known as Unifones, is committed to providing exceptional service to over 5000 customer-centric companies.Our collaborative and enjoyable work culture fosters creativity and welcomes fresh ideas. As stakeholders in our company, we are more than just communicators; we are a family. Be part of our exciting journey!Join our team as a Senior Risk Officer!In this role, you will spearhead the development and enhancement of Unifonic’s Enterprise Risk Management (ERM) framework. Your focus will be on the proactive identification, assessment, mitigation, and monitoring of various risks including strategic, operational, technological, regulatory, cybersecurity, privacy, and AI-related risks.Your responsibilities will include:Designing, implementing, and continually improving Unifonic’s Enterprise Risk Management Framework, ensuring alignment with both local and global standards and best practices.Overseeing and managing the Enterprise Risk Register, including the risk taxonomy, scoring methodology, and risk ownership.Conducting periodic risk assessments, workshops, and executive risk reviews across different business units.Tracking emerging risks related to AI, data, regulatory, geopolitical, third-party, cloud, and operational aspects.Evaluating and monitoring compliance risks regarding Saudi and international regulations, including PDPL, NCA ECC, CST, SAMA, CMA, and ISO standards.Translating regulatory requirements into actionable risk controls and mitigation strategies.Assisting with regulatory audits, assessments, and external reviews.Collaborating with teams in Security, Privacy, Product, and Engineering to assess risks.
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
Are you eager to find fulfillment in your career? Do you aspire to create a meaningful impact and enhance the lives of others? Would you like to collaborate with a team dedicated to transforming the mundane into the extraordinary?If so, your search ends here! webook.com stands as Saudi Arabia's premier event ticketing and experience booking platform, recognized for its cutting-edge technology, exceptional features, and rapid adaptability, having facilitated the sale of over 2 billion tickets for some of the Kingdom's most significant mega-events.Position Summary:We are in pursuit of a proactive and meticulously organized Office Manager to streamline our office operations and assist in implementing critical operational strategies under the guidance of the CEO.This role is pivotal in ensuring the office operates smoothly, fostering interdepartmental collaboration to support operational priorities, overseeing vendor and facility management, and championing administrative excellence. The ideal candidate thrives in a dynamic environment, pays attention to detail, and enjoys direct interaction with executive leadership.Core Responsibilities:Office & Operational ManagementSupervise daily office operations to maintain a productive and well-organized work environment.Manage office facilities, maintenance, and workplace services effectively.Collaborate with vendors, service providers, and building management.Oversee office budgets pertaining to supplies, services, and operational requirements.Cross-Department CoordinationServe as the liaison between departments to facilitate operational execution.Monitor operational tasks and ensure team alignment as required.Support internal initiatives and projects designated by the CEO.Assist in tracking action items from leadership discussions and operational meetings.Office Infrastructure & EnvironmentEnsure the office environment promotes productivity, collaboration, and employee satisfaction.Coordinate office enhancements, renovations, or workspace planning when necessary.Uphold office policies, procedures, and operational standards.Operational Support to LeadershipAssist the CEO with operational follow-ups and the execution of internal initiatives.Compile operational reports, summaries, or documentation as needed.Help coordinate internal leadership meetings and ensure follow-ups on key action items.
Join our dedicated team as a Customer Service Officer in Riyadh! We are looking for enthusiastic individuals who are passionate about helping others and providing top-notch service. As a Customer Service Officer, you will be the first point of contact for our clients, assisting them with their inquiries and ensuring a positive experience.
Join our dynamic team as a Digital Marketing Officer at Jobs for Humanity, where we strive to create inclusive job opportunities for everyone. In this role, you will be responsible for developing and implementing effective digital marketing strategies to enhance our visibility and engagement across various platforms. You will work closely with cross-functional teams to drive campaigns that resonate with a diverse audience.
We are seeking an innovative and organized Office Manager to join our team at Jobs for Humanity. In this role, you will be pivotal in ensuring the smooth operation of our office and supporting our team members to deliver their best work.
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
As Lendo continues its impressive growth trajectory, we are enhancing our governance and risk management functions to uphold the highest standards of integrity and compliance. The Compliance Unit is pivotal in ensuring that Lendo complies with all relevant laws, regulations, and internal policies. In this essential role, you will provide oversight, offer advisory support, and conduct training across the organization, fostering a robust culture of compliance while safeguarding the business from regulatory, operational, and reputational risks.Key Responsibilities:Establish and maintain effective communication with supervisory and regulatory bodies; monitor and address their observations; collaborate with internal departments to rectify deficiencies on a periodic basis.Implement a risk-based compliance program, incorporating outcomes, inspection observations, and recommendations into regular compliance reports.Identify, document, and evaluate ad-hoc compliance risks across various business activities.Maintain comprehensive compliance and risk registers, including risk assessments and mitigation strategies.Develop quantitative and qualitative metrics for non-compliance risks; leverage technology and data aggregation to create risk indicators and determine if further actions are required.Keep an updated tracker of all regulatory deadlines, ensuring full responsibility and timely submissions.Assist in the development, implementation, and review of compliance programs and policies.Analyze new or revised policies, procedures, and processes; recommend solutions to mitigate potential non-compliance risks.Conduct training and awareness sessions for employees on compliance standards and obligations.Compile, communicate, and clarify relevant laws, regulations, and circulars to all departments; ensure timely integration into each function’s policies and procedures.Collaborate with company staff, providing guidance on everyday compliance-related matters.Maintain a continuously updated database of applicable instructions and circulars, categorized by department, ensuring company-wide accessibility.Recommend approvals for engaging external service providers and verify their compliance with applicable regulatory requirements.