About the job
ISTA Solutions is hiring a Customer Service Representative - Appointment Setter for its Makati City office. This role centers on helping customers and managing their requests through phone, email, and chat. New hires receive a PHP 21,000 signing bonus.
Key responsibilities
- Support customers by responding to inquiries via phone, email, and chat.
- Answer questions and resolve concerns about products and services.
- Collaborate with colleagues and other departments to address more complex issues.
- Maintain detailed records of customer interactions, transactions, and feedback.
Work environment
ISTA Solutions values employee satisfaction and encourages a healthy work-life balance. The team supports ongoing learning and works together to promote long-term growth.
