ABC Imaging logoABC Imaging logo

Customer Service Representative at ABC Imaging | Kansas City, MO

ABC ImagingKansas City, MO, US
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Experience

Qualifications

Qualifications: Previous experience in the print industry is highly preferred. Demonstrated background in customer service or account management. Strong grasp of print terminology, file formats, and production workflows. Exceptional communication and organizational abilities. Capability to manage multiple tasks in a dynamic, deadline-oriented environment. Proficiency in Microsoft Office and familiarity with print management systems.

About the job

Position Overview:
As a Customer Service Representative at ABC Imaging, you will serve as the vital link between our clients and the production teams, ensuring that all printing requirements are executed with the utmost professionalism, attention to detail, and efficiency.

Core Responsibilities:

  • Act as the primary liaison between clients and production teams, ensuring clear communication of job specifications.
  • Manage incoming inquiries, quotes, and orders through phone, email, and in-person interactions.
  • Offer expert guidance on printing options, file specifications, and project timelines.
  • Oversee the progress of jobs, provide timely status updates, and address any issues that arise promptly.
  • Collaborate with various internal departments to meet deadlines and exceed client expectations.
  • Maintain accurate and detailed client records within the order management system.
  • Troubleshoot customer concerns professionally and with a sense of urgency.

About ABC Imaging

ABC Imaging is a leader in the printing industry, dedicated to providing high-quality print solutions tailored to meet the unique needs of our clients. We pride ourselves on our commitment to excellence and exceptional customer service.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.