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Customer Service Representative at K+S Services | Southgate, MI

K+S ServicesSouthgate, MI 48195
On-site Full-time

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Experience Level

Entry Level

Qualifications

What We Seek:- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)- Strong multitasking skills- Minimum education requirement: High School diploma or equivalent

About the job

K+S Services, part of the SunSource family, provides a comprehensive suite of industrial repair solutions, collaborating with over 866 manufacturers and supporting more than 122,000 unique part numbers. We are committed to delivering high-quality industrial repair services, innovative solutions, and efficient support through ongoing quality enhancements. With an expanding footprint across the USA, Canada, and Mexico, we offer diverse and rewarding career opportunities while recognizing and rewarding our associates for their dedication and hard work. www.k-and-s.com

Key Responsibilities:
As a Customer Service Representative, you will oversee all facets of customer service and sales support.
- Generate new orders in our internal systems as necessary.
- Prepare initial quotes, manage approvals, and process shipping and invoicing requests based on priority.
- Accurately gather and input all relevant information into our ERP system.
- Collaborate with Operations to prioritize and expedite delivery scheduling for services.
- Communicate effectively with Customers, Sales, Operations, and Shipping/Receiving to resolve inquiries and issues.
- Monitor and manage workflow schedules proactively to oversee open orders.

About K+S Services

K+S Services, a subsidiary of SunSource, specializes in industrial repair services, providing comprehensive solutions to meet the diverse needs of our customers across North America.

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