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Customer Service Representative - Healthcare Account with 21K Signing Bonus

ista-2Makati, Metro Manila, Philippines
On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills in EnglishAbility to handle customer inquiries with patience and empathyPrevious customer service experience is a plusStrong problem-solving skillsFamiliarity with healthcare processes is advantageous

About the job

About the Role

ista-2 is hiring a Customer Service Representative to support a healthcare account in Makati, Metro Manila. This role focuses on assisting customers, answering questions, and resolving concerns to help ensure a smooth experience for every client.

What You Will Do

  • Respond to customer inquiries by phone, email, or chat
  • Help resolve account or service issues
  • Deliver clear and accurate information about healthcare services
  • Work to maintain high customer satisfaction

Compensation

  • Competitive salary
  • Signing bonus of 21,000 PHP

Location

This position is based in Makati, Metro Manila, Philippines.

About ista-2

ista-2 is a leading provider in the customer service industry, specializing in healthcare accounts. We are dedicated to delivering quality service and ensuring customer satisfaction. Our team is composed of talented professionals who thrive in a collaborative environment.

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