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Customer Service Representative III

SData SystemsLittle Creek, VA
On-site Full-time $21.44/hr - $25.55/hr

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Experience Level

Experience

Qualifications

Qualifications:- Strong customer service skills are essential.- Must be eligible for a Secret clearance.- Excellent communication skills, both verbal and written.- Ability to multitask and manage time effectively.- Familiarity with computer systems and applications.

About the job

Customer Service Representative III
Join our dynamic team at Joint Expeditionary Base Little Creek in Virginia Beach, VA!
This is an on-site position.
Competitive Compensation: $21.44/hr - $25.55/hr (Dependent on Benefit Selection)
24/7/365 Flexibility Required
 
Are you passionate about providing exceptional customer service? Do you want to make a difference in the lives of our Military Sailors and their families? If so, this is an excellent opportunity for you!
 
As a Customer Service Representative, you will:
• Serve as the first point of contact in a multi-tiered support system for Military Sailors and their families.
• Address and resolve customer inquiries through various channels including phone, e-fax, email, and chat.
• Leverage essential software applications, including CRM tools and internal/external websites, to assist customers efficiently.
• Accurately enter supporting information into systems and web forms, ensuring all transactions are conducted precisely.
• Participate in training on various military programs and applications to enhance your ability to support customers across the Continental US and internationally.
• Explore growth opportunities within the organization, as many representatives have transitioned to Shift Supervisors or specialized teams based on their performance.
 
Watch this short video to learn more about My Navy Career Center:
 

About SData Systems

SData Systems is dedicated to providing top-notch services to the military community, enhancing the lives of Military Sailors and their families through reliable support and innovative solutions.

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