Customer Service Representative Positions at 1-800 Contacts | Remote

1-800 ContactsDraper, UT (Remote)

Remote Full-time

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Experience Level

Entry Level

Qualifications

We are looking for individuals who possess excellent communication skills, a passion for customer service, and a positive attitude. Previous experience in call center or customer service environments is preferred but not mandatory. A commitment to continuous learning and collaboration with the team is essential.

About the job

Become a part of the dynamic team at 1-800 Contacts!

Are you eager to make a positive impact in an industry dedicated to helping individuals see clearly? At SeekWell, the parent company of 1-800 Contacts, The Framery, and Luna, we are continuously seeking enthusiastic and innovative individuals who excel at assisting others and wish to join a company that genuinely prioritizes customer satisfaction.

Although we are not currently hiring, we are always accepting resumes for our Customer Department. If you believe you would be a valuable addition to our team, we encourage you to submit your application!

What to anticipate after applying:

While we wish we could connect with everyone, the high volume of applications means we can only reach out to those whose skills and experiences closely align with our needs. We appreciate your understanding and encourage you to keep an eye out for future opportunities, you might be the perfect candidate for another position in the future!

About Us:

At SeekWell, our mission is straightforward: to simplify access to essential vision care. For nearly 30 years, 1-800 Contacts has led the industry with award-winning service, and we continue this legacy through innovation, outstanding products, and services that delight our customers. Our commitment to optometrists ensures they are always challenged and engaged!

Supported by KKR, one of the largest private equity firms globally, it is our talented workforce that truly distinguishes us.

Why You Will Love Working with Us:

For over three decades, 1-800 Contacts has been dedicated to making the process of obtaining contact lenses simple, affordable, and hassle-free. We empower our team to deliver results without unnecessary obstacles. Our employees consistently praise our vibrant culture, our dedication to customer satisfaction, and the daily opportunities to impress our customers.

This is not your typical call center role; it’s a career where you can thrive, develop, and contribute to a successful team.

If this sounds like the perfect opportunity for you, apply today and let’s see if we’re a great match!

Approved remote working locations for our call center associates are currently Utah, Texas, and North Carolina and are subject to change at any time.

We are proud to be an equal opportunity employer and cherish diversity in our workforce. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

About 1-800 Contacts

1-800 Contacts, a part of SeekWell, has been a pioneer in the vision care industry for nearly 30 years. Our commitment to customer satisfaction, innovative products, and exceptional service has earned us a reputation as a trusted provider of contact lenses. Our team is our greatest asset, and we strive to create a supportive and empowering environment for all employees.

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Customer Service Representative Positions at 1-800 Contacts | Remote

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Become a part of the dynamic team at 1-800 Contacts!Are you eager to make a positive impact in an industry dedicated to helping individuals see clearly? At SeekWell, the parent company of 1-800 Contacts, The Framery, and Luna, we are continuously seeking enthusiastic and innovative individuals who excel at assisting others and wish to join a company that genuinely prioritizes customer satisfaction.Although we are not currently hiring, we are always accepting resumes for our Customer Department. If you believe you would be a valuable addition to our team, we encourage you to submit your application!What to anticipate after applying:While we wish we could connect with everyone, the high volume of applications means we can only reach out to those whose skills and experiences closely align with our needs. We appreciate your understanding and encourage you to keep an eye out for future opportunities—you might be the perfect candidate for another position in the future!About Us:At SeekWell, our mission is straightforward: to simplify access to essential vision care. For nearly 30 years, 1-800 Contacts has led the industry with award-winning service, and we continue this legacy through innovation, outstanding products, and services that delight our customers. Our commitment to optometrists ensures they are always challenged and engaged!Supported by KKR, one of the largest private equity firms globally, it is our talented workforce that truly distinguishes us.Why You Will Love Working with Us:For over three decades, 1-800 Contacts has been dedicated to making the process of obtaining contact lenses simple, affordable, and hassle-free. We empower our team to deliver results without unnecessary obstacles. Our employees consistently praise our vibrant culture, our dedication to customer satisfaction, and the daily opportunities to impress our customers.This is not your typical call center role; it’s a career where you can thrive, develop, and contribute to a successful team.If this sounds like the perfect opportunity for you, apply today and let’s see if we’re a great match!Approved remote working locations for our call center associates are currently Utah, Texas, and North Carolina and are subject to change at any time.We are proud to be an equal opportunity employer and cherish diversity in our workforce. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

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Apr 10, 2026

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Manager of AI Automation

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Full-time|On-site|Draper, Utah, United States; San Jose, California, United States

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Mar 24, 2026

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Revenue Accounting Manager

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Full-time|On-site|Draper, Utah, United States; San Jose, California, United States

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Apr 22, 2026

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Director of Product Management

SeekWell

Full-time|Hybrid|Draper, UT (Hybrid)

About UsSeekWell is the parent company of 1-800 Contacts, Luna, and The Framery, committed to simplifying and enhancing access to vision care. With nearly 30 years of legacy, we pride ourselves on maintaining the award-winning culture established by 1-800 Contacts, continuously innovating and delivering pioneering products that resonate with consumers. Owned by KKR, a leading global private equity firm, we are dedicated to prioritizing customer needs and redefining industry standards. The journey ahead promises even greater achievements!Position OverviewAs the Director of Product Management for Horizontal Products, you will be instrumental in leading our enterprise capabilities across all three business lines: 1-800 Contacts, Luna, and The Framery. This role involves managing a talented team of Product Managers to spearhead strategic initiatives in collaboration with Engineering and other business teams. You will have the unique opportunity to shape the product vision and strategy for foundational technology platforms that drive our organization forward, fostering innovation and operational excellence.

Mar 30, 2026

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