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Customer Service Representative

JYSKArnhem
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills in both Dutch and English. Ability to handle customer inquiries and resolve issues efficiently. Proficient in using computers and customer service software. A positive attitude and a team-oriented mindset.

About the job

JYSK seeks a Customer Service Representative based in Arnhem to support customers as their first point of contact. This role centers on assisting people through phone, email, and chat, making sure questions and requests are handled promptly.

Role overview

As part of the team, the Customer Service Representative manages a variety of customer interactions. The work includes answering inquiries, providing product details, and helping with orders. The goal is to resolve issues and maintain a positive experience for every customer.

What you will do

  • Respond to customer questions by phone, email, and chat
  • Support customers with orders and product information
  • Address and resolve issues to help ensure satisfaction

Requirements

  • Clear and friendly communication skills
  • Focus on customer needs
  • Comfort managing several tasks and communication channels at once

About JYSK

At JYSK, we are committed to providing high-quality products and exceptional service. With a presence in many countries, we pride ourselves on our Scandinavian roots and a culture that values teamwork and innovation. Join us and be a part of a growing international company!

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