Outcess Solutions Nigeria Ltd logoOutcess Solutions Nigeria Ltd logo

Customer Service Representative

On-site Full-time

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Experience Level

Entry Level

Qualifications

Candidates must possess a B. A / B. Sc / HND / Experienced OND / NCE / B. TECH / B. ED or B. ENG qualification. Completion of NYSC is mandatory. Candidates should reside in or around Opebi Ikeja, including areas such as Agege, Ogba, Ojodu Berger, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin, Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo, and Oregun. Applicants must be no older than 34 years. Strong communication skills are essential. Proficiency in computer use is required. Fluency in English is a must.

About the job

  • Engage customers and spark interest in our services and products.
  • Provide customers with comprehensive education on both new and existing products within our network.
  • Professionally cross-sell various company products and services, enhancing brand visibility.
  • Deliver exceptional customer service with enthusiasm and confidence while cross-selling.
  • Offer precise product information and serve as an authoritative resource for customers.
  • Handle daily customer inquiries and requests, ensuring efficient and accurate escalation of issues when necessary.
  • Follow through on commitments made to customers throughout the sales process.

About Outcess Solutions Nigeria Ltd

Outcess Solutions Nigeria Ltd is a premier integrated customer engagement and business process outsourcing firm. We specialize in delivering innovative digital solutions that enhance and optimize organizational performance. At Outcess, we recognize that digital technologies are fundamentally transforming how businesses interact with customers and partners. This transformation necessitates a reimagining of customer engagement strategies, seamlessly connecting and improving all operational facets.

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