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Customer Service Representative

PLS5510 Walzem Road, San Antonio, TX
On-site Full-time

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Qualifications

Prior experience in customer service roles, preferably in hospitality, financial services, retail, or restaurants. Excellent interpersonal skills with a strong ability to engage and communicate effectively with customers. Detail-oriented with a knack for accuracy in handling transactions. Familiarity with cash handling and point-of-sale systems is a plus. Ability to resolve customer issues professionally and efficiently. Flexible and adaptable to a fast-paced work environment.

About the job

This position is based at: 5510 Walzem Rd., San Antonio, TX 78218

About PLS:

At PLS, we believe you deserve better! PLS stands for People, Location, and Service, and we are a premier retail provider of financial services. Our mission is centered around our customers, and our dedicated team members are committed to going above and beyond every day. With over 200 financial service centers across 12 states, PLS offers a range of convenient and affordable financial products and services designed to meet everyday financial needs. Founded in 1997 by Bob and Dan Wolfberg, our company prioritizes transparency and accessibility, ensuring that our services remain appealing even to those with existing banking relationships.

Position Overview:

As a Customer Service Specialist (CSS), you will serve as the primary contact for our customers, embodying the PLS brand and delivering exceptional service. You will engage with customers, guide them through our offerings, and uphold our commitment to quality and compliance with all regulations and policies.

About PLS

PLS is a dynamic leader in the financial services sector, committed to enhancing the customer experience through innovative and accessible solutions. With a strong foundation built on the principles of People, Location, and Service, we pride ourselves on being a trusted partner for our customers. Our extensive network across multiple states allows us to offer a wide range of financial services that are not only convenient but also affordable, catering to a diverse clientele. Join us in making a difference in the lives of our customers since 1997.

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