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Customer Service Representative

PLS1284 Mass Avenue, Dorchester, MA
On-site Full-time

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Qualifications

We seek individuals with previous customer service experience, particularly in fields such as hospitality, financial services, retail, or restaurants. Strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment are essential. A willingness to learn and adapt, along with a commitment to upholding our company standards, will set you apart. Basic math skills and proficiency with point-of-sale systems are a plus.

About the job

Join our team at PLS® as a Customer Service Specialist, the vital link between our customers and the exceptional services we offer. Located at 1284 Mass Ave, Dorchester, MA 02125, you will be at the forefront of our commitment to providing outstanding financial solutions. Your role will involve delivering top-notch customer service, educating clients about our diverse range of products, and ensuring adherence to all regulatory standards. You'll be responsible for maintaining a welcoming environment, managing transactions efficiently, and resolving any customer inquiries with professionalism.

About PLS

PLS® is a trusted retail provider of financial services, committed to putting our customers first since our inception in 1997. With over 200 locations across 12 states, our mission is to deliver convenient, transparent, and affordable financial solutions to help customers manage their daily needs. Our exceptional team members are the heart of our success, and we pride ourselves on fostering a culture that values service, location, and community.

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