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Customer Success Analyst at Capital Rx | Remote

Remote Full-time $80.8K/yr - $101K/yr

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Experience Level

Entry Level

Qualifications

Position Responsibilities:Provide expert support on Judi’s functionalities and reporting capabilities related to prior authorization. Ensure accurate translation of reporting requirements for Capital Rx’s clients. Assist with analytics and reporting needs for the prior authorization team and associated groups. Resolve critical reporting issues promptly and communicate effectively. Present analytical findings clearly and comprehensively. Participate in testing new functionalities within Judi to ensure enhancements are effective and claims transactions are processed correctly. Establish key cross-functional relationships with other internal teams. Conduct virtual and in-person product demonstrations. Note: This role may occasionally require participation in meetings or providing support outside of standard business hours.

About the job

About Judi Health

Judi Health is a pioneering health technology enterprise, dedicated to providing a comprehensive suite of solutions tailored for employers and health plans. Our offerings include:

  • Capital Rx, a public benefit corporation offering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
  • Judi Health™, delivering comprehensive health benefit management solutions to employers, TPAs, and health plans, and
  • Judi®, the leading proprietary Enterprise Health Platform (EHP) that integrates all claim administration workflows into one scalable, secure solution.

We are committed to rebuilding trust in the U. S. healthcare system alongside our clients, ensuring a robust infrastructure for equitable healthcare access. Discover more at www.judi.health.

Position Summary:

As a vital member of the Product team, you will play a crucial role in the success of Capital Rx. We are looking for enthusiastic individuals who are eager to enhance the pharmacy prior authorization landscape while delivering exceptional service. This role offers opportunities for growth beyond basic data and reporting, allowing you to become a subject matter expert across all aspects of Judi, our Enterprise Health Platform.

About Judi Health

Judi Health is at the forefront of health technology innovation, delivering integrated solutions for employers and health plans to enhance healthcare delivery and management.

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