About the job
Finvari is an innovative and rapidly expanding SaaS startup that is revolutionizing payment processes for construction companies. Our goal is to eliminate tedious manual payment tasks, enabling construction leaders to dedicate their efforts to building the infrastructure of the future. Our customer-focused software enhances efficiency, streamlines operations, and fosters innovation throughout the industry, catering to everyone from field employees to C-suite executives.
We pride ourselves on a tight-knit, experienced team with a proven history of building and scaling successful software companies, some of which have gone public. At Finvari, we place a premium on innovation, creativity, and a customer-first approach. We seek individuals who share our enthusiasm for problem-solving and who are eager to make a tangible impact. Our culture is collaborative, autonomous, and intensely focused on our customers.
As a Customer Success Engineer, you will be the technical advocate for our customers, guiding them through seamless onboarding, supporting integrations, and resolving complex issues. You will collaborate with Customer Success, Product, and Engineering teams to investigate challenges and design solutions that optimize the value of the Finvari platform.
This role is perfect for someone who is analytical, technically inquisitive, and enthusiastic about taking ownership of problems from start to finish. Strong candidates are capable of working independently once provided with context, asking insightful questions, synthesizing information, and advancing in ambiguous situations without the need for detailed instructions.
This is a hybrid role that offers flexibility for remote work. We come together once a week for in-person collaboration and a team lunch at our Seattle office.
