Customer Success Lead

Stand Together is a vibrant philanthropic community dedicated to empowering America's most daring changemakers to address the underlying causes of our nation's most significant challenges. From education reform to economic revitalization, and from healing fractured communities to bridging toxic divides, we tackle a variety of pressing issues. Our partners ga…

Stand Together is a dynamic philanthropic community dedicated to empowering America’s most courageous changemakers as they address the underlying causes of the nation’s most significant challenges—spanning education, economic disparities, fragmented communities, and societal discord, among a multitude of other critical issues. Our organization equips partners with vital resources, including financial support, strategic insights, a collaborative network of peers, and a comprehensive guide to implementing proven principles that transform lives and communities.We are in search of a talented Director of Partnership Success Management to become a cornerstone of our innovative development organization. This leader will be at the forefront of our efforts, guiding a team of exceptional Partnership Success Managers (PSMs) and their supervisors. Your mission will be to cultivate a premier donor experience, expertly identifying and executing meaningful engagement and stewardship strategies with our valued donor partners.This pivotal role combines strategic leadership, portfolio management, and talent development. The ideal candidate will possess a proven track record of leading teams, alongside experience in fundraising or consultative sales, and a genuine passion for fostering mutually beneficial partnerships that yield lasting impact.

Stand Together is a dynamic philanthropic community dedicated to empowering America's most innovative changemakers in addressing the fundamental issues facing our society, including education, economic growth, community revitalization, and bridging divides. By offering essential resources such as funding, strategic insights, a robust network of like-minded peers, and a comprehensive guide for implementing transformative principles, we strive to create lasting change.If you are passionate about leveraging your expertise in revenue generation and relationship management to contribute to an organization that is tackling some of the most pressing national challenges, we want to hear from you!As a Partnership Advisor on our Development team, your primary responsibility will be to cultivate and nurture a diverse portfolio of major and mega (8-figure+) donors who are eager to collaborate with Stand Together in driving substantial progress on our country’s most significant issues.

Stand Together is a dynamic philanthropic community committed to empowering America’s most innovative changemakers in addressing the root causes of the nation’s critical challenges. From enhancing education and revitalizing the economy to mending fractured communities and reducing divisiveness, our mission encompasses a broad spectrum of pressing issues. We offer our partners invaluable resources, including financial support, strategic insights, a collaborative network, and a comprehensive playbook to implement evidence-based principles for meaningful societal transformation.As the Director of Marketing Strategy for Grassroots Fundraising & Development, you will hold a pivotal leadership position within Stand Together’s Marketing Strategy Team. Reporting directly to the Managing Director of Marketing Strategy for Fundraising and Development, your main focus will be to shape and execute strategic marketing initiatives that strengthen donor engagement, attract ideal donor partners, and cultivate donor leadership.You will spearhead the creation and implementation of integrated marketing strategies aimed at grassroots donor acquisition, retention, and advocacy. Your effectiveness will hinge on your ability to collaborate seamlessly across the Stand Together community—including political, editorial, and project management teams—translating insights into impactful campaigns that guide donors from initial awareness to active engagement and sustained support. Additionally, you will identify key moments to amplify our message, showcase our impact, and fortify relationships with both current and prospective donors.As a senior leader, you will serve as the primary marketing strategist for grassroots fundraising endeavors, ensuring cohesive execution while aligning various stakeholders and capabilities across Marketing Communications to deliver comprehensive, multi-channel engagement experiences.

About Stand Together Stand Together is a philanthropic community based in Arlington, Virginia. The organization supports changemakers who address issues such as education, economic disparities, fractured communities, and societal divides. Partners gain access to financial support, strategic guidance, a collaborative network, and a framework for applying effective principles that help transform lives and communities. Role Overview: Partnership Success Lead The Partnership Success Lead plays a key role in managing and developing a team of Partnership Success Managers (PSMs). This position focuses on building strong relationships, driving revenue generation, and ensuring the success of Stand Together’s partnerships. Working closely with Development leadership, the Partnership Success Lead aligns talent acquisition, portfolio strategy, and execution to help the organization meet and exceed its goals. Location Arlington, Virginia

K2D Strategies is a dynamic fundraising agency that embraces a holistic approach to direct response marketing through a channel-agnostic perspective. As a Fundraising Copywriter at K2D, you will be instrumental in driving our clients’ success by crafting compelling copy for direct mail, email, and social media fundraising campaigns.Our company culture thrives on collaboration, empathy, curiosity, and trust. We work with clients who are making a significant impact in Washington, DC, and beyond, engaging in political discourse, social action, cultural shifts, and much more.At K2D, we honor and celebrate our diverse backgrounds and experiences, understanding that a varied workforce strengthens our company and creates an enriching environment. We take pride in our exceptional team and are excited to see if you could be our next fantastic addition!

Stand Together is an innovative philanthropic network dedicated to empowering America's most determined changemakers to address the fundamental causes of our nation's most pressing challenges, including education reform, economic revitalization, community rebuilding, and social division, among many other critical issues. We equip our partners with a comprehensive suite of resources, including funding, expert insights, a community of like-minded individuals, and a strategic playbook for implementing effective solutions that can transform lives and society.As the Director of Product Marketing (referred to internally as Fundraising Initiative Director) on our Fundraising Strategy Team, you will take the helm in architecting and executing impactful, market-centric fundraising campaigns that strategically position and promote our distinctive philanthropic offerings, particularly focusing on our Education priorities.You will spearhead the comprehensive go-to-market strategy, transforming our product solutions into compelling donor value propositions, optimizing fundraising channels, and propelling revenue growth for initiatives exceeding $10 million. Your proficiency in solution lifecycle management and go-to-market execution will empower our fundraising teams to attract and secure philanthropic investments from the nation’s foremost business leaders and entrepreneurs.

Join Stand Together as the Manager of Partnerships and Engagement for the KAP 2026-2027 initiative. In this pivotal role, you will lead efforts to cultivate and strengthen relationships with key partners, ensuring that our mission to promote a free and open society is effectively communicated and supported. Your expertise in stakeholder engagement will be crucial in driving impactful collaboration and fostering a vibrant community of advocates.

Amplitude seeks a Senior Technical Success Manager to support major clients across the East Region. This role centers on guiding customers through technical implementations and ensuring they achieve their goals with Amplitude’s products. Building strong, long-term relationships with clients is a key part of the work. What you will do Work directly with major customers to help them use Amplitude’s products effectively Guide clients through technical implementation steps and address their needs Develop and maintain trusted relationships to support ongoing customer success Location This position is open to candidates based in Arlington, VA; Atlanta, GA; Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Dallas, TX; Hartford, CT; Houston, TX; Indianapolis, IN; Kansas City, MO; Minneapolis, MN; Nashville, TN; New Haven, CT; New York, NY; Philadelphia, PA; Raleigh, NC; St Louis, MO; or remote within the East Region.

About AvePoint AvePoint stands as a global leader in data management and SaaS operations, dedicated to empowering federal, state, and local government entities alongside educational and defense organizations. Our mission is to facilitate secure collaboration, ensure compliance, and drive digital transformation. We assist our clients in modernizing their workflows with Microsoft 365, SharePoint, Teams, and other cloud technologies, guaranteeing that their data is safely managed, governed, and optimized for mission success. About the Opportunity As the Director of Customer Success (Public Sector), you will spearhead a dynamic team committed to delivering measurable value to AvePoint’s government, educational, and regulated clients. You will manage a diverse portfolio that includes federal, state, local, and educational accounts, ensuring robust adoption, customer satisfaction, and retention. Your leadership will define the Public Sector customer journey, overseeing every aspect from onboarding to renewal, solidifying AvePoint's role as a trusted partner throughout the customer lifecycle.

Welcome to Planet. We believe in leveraging space technology to improve life on Earth.Planet designs, manufactures, and operates the largest constellation of imaging satellites in history. Our constellation provides an unparalleled dataset of empirical information through a groundbreaking cloud-based platform, catering to key figures in commercial, environmental, and humanitarian sectors. We embody both a space and data company.Our global clientele utilizes Planet's data to innovate technologies, increase revenue, advance research, and tackle some of the world's most pressing challenges.With in-house expertise in hardware design, manufacturing, data processing, and software engineering, our office thrives as a collaborative space for specialists from diverse fields.Our culture prioritizes people and community, focusing on a growth-oriented approach that places our team members at the forefront. Join Planet and contribute to our mission of transforming perspectives on how the world is viewed.Planet operates globally, with remote employees and offices located in San Francisco, Washington D.C., Germany, Austria, Slovenia, and the Netherlands.About the Role:The Customer Success Team at Planet is on the lookout for a Customer Success Manager specializing in the Defense and Intelligence sectors. This pivotal role will be centered on assisting clients within the U.S. Defense and Intelligence communities, enabling them to maximize the value derived from Planet's imagery, platform, and services. We seek a geospatial expert to cultivate and maintain relationships with clients leveraging our platform and imagery in these crucial fields. Your mission will be to act as a trusted advisor, ensuring clients gain maximum benefit while staying updated on product enhancements and industry trends. We are in search of candidates who recognize the strategic significance of remote sensing data in Defense and Intelligence contexts, possessing the capability to guide clients through platform intricacies and identify bespoke solutions.This is a full-time, hybrid role requiring in-office attendance at our D.C. office in Arlington, VA, three days a week.Impact You Will Have:Build and nurture enduring relationships with Defense and Intelligence clients, specifically focusing on U.S. accounts.Facilitate successful onboarding, training of new customers, and optimal product utilization.Deliver hands-on training and support to empower clients in effectively using Planet’s platforms, data, and solutions.Assist clients in expanding their use of products and services, identifying new opportunities for engagement.

ATIA Holding is seeking passionate bloggers, Facebook page administrators, and Marketing Managers to engage and connect with targeted virtual communities and network users. Your mission will be to enhance customer engagement and foster relationships, ultimately driving website traffic and revenue through a comprehensive social media marketing strategy.Your primary focus will be to promote our website: www.usa-inside.com, aiming to significantly increase visitor numbers in a short timeframe.

Stand Together is a philanthropic community dedicated to empowering America's most courageous changemakers to address the fundamental causes of our nation's most significant challenges, including education reform, economic disparities, community revitalization, and social fragmentation. We equip our partners with invaluable resources such as funding, strategic insights, a collaborative network, and a comprehensive guide to implement proven strategies that transform lives and society.As the Events Marketing Manager, you will spearhead the strategy for event recruitment and post-event marketing initiatives that enhance brand visibility, foster audience engagement, and achieve fundraising objectives. Collaborating across various departments including events, editorial, and partnerships, you will create memorable, high-impact experiences. Reporting directly to the Managing Director of Marketing for Fundraising and Development, you will play a pivotal role in shaping the overall events marketing strategy to ensure alignment with our core fundraising goals.This position requires a blend of strategic insight, communication planning, and stakeholder management, ensuring that all communications are prompt and add value for our donors.

Lead for Mission Success in Commercial SectorThe defense industry is experiencing unprecedented growth, yet the data that informs this sector is lagging behind. Organizations, government entities, and investors are compelled to rely on cumbersome manual processes and disparate data sources to make informed decisions. At Obviant, we are revolutionizing this landscape with our comprehensive data solutions and AI-driven tools tailored for defense acquisition. By synthesizing information from thousands of both structured and unstructured sources, we create an integrated view of budgets, programs, and the organizations behind them. Whether it’s a company strategizing its go-to-market approach or a program manager enhancing capabilities, we equip all stakeholders with the essential insights needed for effective execution.As a rapidly growing company supported by leading investors and veterans from the defense and national security sectors, we prioritize making a tangible impact. If you share this vision, we invite you to join our team.The RoleIn the role of Commercial Mission Success Lead, you will be instrumental in ensuring that Obviant’s commercial clients successfully onboard, integrate, and expand their use of our platform. Your objective will be to position Obviant as an indispensable tool for conducting research, formulating their DoD strategy, identifying opportunities, and executing effectively.This hands-on position combines elements of customer success, product development, and account management. You will serve as the crucial link between our customers and product teams—translating everyday user requirements into actionable product insights while guaranteeing that customers achieve their desired results and solutions.Key ResponsibilitiesManage a portfolio of commercial accounts (including startups, growth-stage firms, and prime contractors) within the DoD and national security sectors, acting as their main point of contact at Obviant.Oversee onboarding: Analyze current business development and capture workflows, configure the Obviant platform to align with their approaches to pursuing and managing DoD opportunities, and provide training for daily usage.Develop and enhance workflows in Obviant (e.g., market analysis, opportunity assessment, capture planning, funding alignment) that correlate directly with pipeline performance, win rates, and revenue generation.Track usage and performance, converting data into actionable insights and prompting behavior modifications that enhance customer outcomes (improved coverage of funded opportunities, expedited pursuits, increased win rates).Actively seek expansion opportunities (new teams, additional use cases, more comprehensive workflows) and collaborate with sales leadership to ensure renewals and growth.

PsiQuantum is hiring a Senior Director of Federal Scientific Partnerships to guide collaboration with government agencies. This position centers on building and maintaining relationships that advance the company’s quantum computing research goals. Role overview The Senior Director will shape strategic initiatives with federal partners, focusing on scientific collaboration. The work involves identifying opportunities for joint research, aligning with agency priorities, and supporting the progress of quantum technologies. Location This position is based in Arlington, Virginia, with remote work options available.

ABOUT COMMON APPAre you passionate about transforming higher education? Do you aspire to positively influence the college admissions landscape? At Common App, we are dedicated to dismantling barriers and empowering students to pursue a brighter future. As a national not-for-profit organization, we champion access, equity, and integrity in the college admissions process. Annually, we assist over 1 million students, a third of whom are first-generation, in applying to more than 1100 diverse member colleges and universities through our free online application platform.If you are a seasoned K-12 professional eager to contribute to a mission-driven non-profit that leverages innovative technology to enhance the college admissions experience, Common App could be the ideal fit for you. We are currently seeking a Senior Director, Access Partnerships.KEY RESPONSIBILITIESAs part of the Network Growth division and reporting directly to the VP of Network Growth, you will spearhead initiatives to establish, nurture, and expand partnerships with community-based organizations and leaders, from K-12 to transfer and other postsecondary avenues. The Senior Director, Access Partnerships will be instrumental in developing partnerships that utilize technology solutions to tackle barriers and enhance access to post-secondary opportunities. This role requires a strategic thinker with deep knowledge and experience in both K-12 systems and higher education. You will create innovative pathways for Common App to engage more students, particularly those from communities below the national median income.With experience collaborating with state agencies, large school districts, and community-based organizations (CBOs), you will set strategic objectives and work across the organization to position Common App for impactful partnerships that effectively increase student access to our resources for pursuing post-secondary opportunities.Common App has set an ambitious goal to connect with a greater number of students from underrepresented communities in higher education, and these partnerships are vital to achieving this mission. As partnerships are formed, you will construct and lead a team to ensure seamless collaboration and sustained efforts. Internally, you will work closely with colleagues to ensure that Common App's interactions with states, CBOs, and large districts yield significant impact.

AvePoint is on the lookout for a dynamic and experienced Senior Partner Development Manager (Sr. PDM) dedicated to enhancing our partner ecosystem and driving growth through Managed Service Providers (MSPs). In this pivotal role, you will spearhead high-level partner strategies, recruit new MSPs, and cultivate existing relationships to unlock fresh revenue streams. Your contributions will be vital in boosting partner-sourced revenue, ensuring strategic alignment, and achieving success with AvePoint’s go-to-market initiatives.

Stand Together is a dynamic philanthropic community dedicated to empowering America’s most innovative changemakers in addressing the root causes of our nation’s most significant challenges, ranging from education and economic issues to community revitalization and social division. We equip our partners with essential resources, including financial support, thought leadership, a robust peer network, and a comprehensive playbook designed to implement proven strategies for transforming lives and society.As the Director of Fundraising Campaigns (internally referred to as Fundraising Initiative Director) within the Fundraising Strategy Team, you will spearhead the comprehensive design and execution of integrated fundraising campaigns that effectively showcase and promote our unique, high-impact solutions focused on our Education priorities. Your mission is to architect scalable go-to-market (GTM) strategies that ensure substantial revenue growth while aligning philanthropic contributions with our groundbreaking product offerings.Utilizing your expertise in solution management and fundraising operations, you will drive demand generation, pipeline growth, and fundraising enablement for initiatives exceeding $10 million within a vibrant, entrepreneurial team environment.

Are you passionate about helping students succeed? Join Janes as a Part-Time Student Customer Success Support Administrator. In this role, you'll play a crucial part in enhancing the student experience by providing outstanding support and guidance. You'll work closely with students, assisting them in navigating our offerings and ensuring they have the tools they need to thrive.