Customer Success Manager at Keyloop | Prague

KeyloopCzech (Prague)

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Experience

Qualifications

Proven experience in customer success or account management rolesStrong interpersonal and communication skillsAnalytical mindset with the ability to drive insights from dataProficiency in upselling and cross-selling techniquesAbility to collaborate effectively with cross-functional teamsFluency in English; additional languages are a plus

About the job

Join Keyloop, the innovative force connecting dealers, manufacturers, technology suppliers, and car buyers.

As a leader in digital transformation, we empower car dealers and manufacturers by developing cutting-edge technology that enhances the car selling process for our customers and elevates the car buying and ownership experience.

Our advanced technology integrates clients’ systems, departments, and sites, offering an open platform that is reshaping the future of the automotive industry. By leveraging data, we help our clients boost efficiency, profitability, and deliver exceptional experiences to more customers. Are you ready to be part of this transformation?

Role Purpose

The Customer Success Management team is committed to enhancing customer retention and maximizing value through effective performance reviews and support in achieving business objectives. Our aim is to transform every customer into a passionate, long-term advocate for Keyloop, which we measure through high retention, strong satisfaction (NPS), and sustained revenue growth.

The Customer Success Manager will report to the Head of Customer Success and will be responsible for managing a defined portfolio of accounts to achieve expected value and growth. This pivotal role involves collaboration with customers, sales, professional services, customer support, and partners to ensure customer satisfaction and success. The ideal candidate will possess outstanding customer relationship, analytical, and upselling skills.

About Keyloop

Keyloop is at the forefront of the automotive industry, seamlessly connecting various stakeholders through innovative technology. Our mission is to facilitate digital transformation for car dealers and manufacturers, enhancing both sales and customer experiences. Join us in shaping the future of car buying and ownership.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

1 - 20 of 487 Jobs

Search for Site Manager In Prague

487 results

Select all on this page (20)

Apply

Site Manager in Prague

YIT Group

Full-time|On-site|Prague

Join our dynamic team at YIT Group as a Site Manager, where you will oversee construction projects and ensure they are completed on time and within budget. Your expertise in project management and leadership will be crucial as you coordinate with various stakeholders, manage site operations, and enforce safety regulations.

Apr 8, 2026

Apply

Construction Site Manager - Prague

YIT Group

Full-time|On-site|Prague

Join our dynamic team at YIT Group as a Construction Site Manager in Prague, where you will lead exciting construction projects and ensure their successful execution. Your expertise will play a critical role in overseeing site operations, managing teams, and maintaining high standards of quality and safety.

May 16, 2025

Apply

Project Manager in Prague

YIT Group

Full-time|On-site|Prague

Join our dynamic team at YIT Group as a Project Manager in the vibrant city of Prague. In this pivotal role, you will be responsible for overseeing and managing various construction projects from inception to completion. Your leadership will ensure that projects are delivered on time, within budget, and to the highest quality standards. Collaborate with multidisciplinary teams and stakeholders to drive project success while adhering to safety regulations and environmental policies.We are looking for a candidate who is passionate about project management and thrives in a fast-paced environment. If you are ready to take on new challenges and make a significant impact, we want to hear from you!

Apr 8, 2026

Apply

Product Manager at make | Prague

Make

Full-time|On-site|Prague, Czechia

Make is the premier visual platform that empowers users to design, build, and automate a wide range of applications—from tasks and workflows to sophisticated systems—without requiring any coding expertise. Our headquarters are located in the vibrant tech hub of Prague, Czech Republic, with teams distributed across the USA, UK, Germany, France, Canada, India, and Chile, among other locations.We are seeking a talented Product Manager to join our dedicated team focused on enhancing observability and intelligence at Make. In this pivotal role, you will assist customers in navigating their AI and automation landscapes, facilitating easier monitoring, debugging, and data action at scale.

Mar 11, 2026

Apply

Office Manager at Keboola | Prague

Keboola

Full-time|On-site|Prague

Keboola is looking for an Office Manager based in Prague to support both the Prague and Brno offices. This position focuses on creating a smooth and welcoming workplace, helping teams work efficiently and feel connected. The Office Manager plays a key part in daily operations. Tasks include coordinating office logistics, maintaining a comfortable environment, and serving as the main contact for employees’ needs. The role combines behind-the-scenes organization with a visible presence that helps shape the company culture. What you will do Oversee daily office operations for Prague and Brno locations Support a positive and collaborative workplace atmosphere Act as the primary point of contact for office-related matters Role overview Focus on employee experience and office efficiency Contribute to a culture of trust and teamwork Work in an AI-first environment with a team driven by data innovation

Apr 27, 2026

Apply

IT Asset Management Consultant | Prague

Devoteam

Full-time|On-site|Praha 1

Join our dynamic team at Devoteam as an IT Asset Management (ITAM) Consultant in the heart of Prague. We are seeking a passionate and skilled professional to help organizations optimize their IT asset management strategies. You will play a pivotal role in assessing current processes, developing solutions, and implementing best practices to ensure effective management of IT assets.

Mar 4, 2026

Apply

Senior Salesforce Product Manager | Prague

TransPerfect

Full-time|On-site|Prague, Praha, Hlavní město, Czechia

TransPerfect is on the lookout for an experienced Senior Salesforce Product Manager to take charge of our CRM operating model in a dynamic and complex global environment. This pivotal role involves establishing structure, clarity, and control throughout the processes of intake, prioritization, and execution. We seek an individual capable of independently managing the model without the need for external guidance.Unlike traditional coordination positions, this role emphasizes ownership. The ideal candidate will possess robust product ownership skills combined with a deep, practical knowledge of the Salesforce platform, empowering them to make informed decisions in technically intricate situations, question ambiguous requirements, and proactively advance delivery.Core Responsibilities:Roadmap and Strategy• Define and sustain a transparent Salesforce roadmap that aligns with business priorities and platform development.• Transform strategic needs into organized initiatives rather than disorganized requests.• Strategically plan and structure the integration of new business units or acquisitions into the Salesforce ecosystem, detailing the approach for merging new teams, data, and processes with existing systems.Backlog and Intake Management• Own and proactively manage the CRM backlog from start to finish.• Implement structured intake processes, ensuring all requests are thoroughly scoped and documented prior to entering the backlog.• Interpret and critically assess business needs, pushing back on vague requirements or those that create unnecessary complexities or conflict with platform best practices.Prioritization and Stakeholder Management• Lead the prioritization efforts across a multifaceted global stakeholder landscape with competing demands.• Apply consistent prioritization criteria under pressure, balancing business value, technical risk, and platform integrity.• Clearly communicate priorities and trade-offs to both technical and non-technical stakeholders.Execution and Governance• Ensure execution clarity by defining stories, setting acceptance criteria, and providing delivery teams with the resources they need for successful implementation.• Uphold governance standards across all CRM change processes.

Apr 10, 2026

Apply

CRM Manager at Groupon | Prague

Groupon

Full-time|On-site|Prague

At Groupon, we are a dynamic marketplace where customers uncover exciting experiences and services daily, while local businesses flourish. With over a million merchant partners globally, we connect more than 16 million customers with exceptional deals across diverse categories. In a landscape often dominated by e-commerce giants, we take pride in being one of the select platforms dedicated to empowering local businesses based on performance.Groupon is on an ambitious journey to revolutionize our business through an unwavering focus on results. Despite having thousands of employees across multiple continents, we cultivate a culture that fosters innovation, rewards calculated risks, and celebrates achievements. Here, your impact can be felt immediately due to our scale and the pace of our transformation. We are the "best of both worlds"—large enough to possess substantial resources and scale, yet small enough for individuals to enjoy an impressive degree of autonomy and effect meaningful change.If you are enthusiastic about CRM, customer engagement, lifecycle marketing, and leveraging data-driven insights to drive growth, we invite you to join our expanding team. Help us develop impactful, results-oriented CRM strategies that strengthen customer relationships and enhance monetization across a global market.

Mar 2, 2026

Apply

Transformation Manager at duvo | Prague

duvo

Full-time|On-site|Prague

About UsAt duvo, we are committed to transforming the enterprise landscape where data transfers between systems are still a daily struggle. Inefficiencies caused by reliance on emails, outdated user interfaces, and manual processes can be costly and slow. Our team is dedicated to resolving these issues for good.As a rapidly growing organization, we are focused on delivering real solutions for our customers. To reach our goals, we seek exceptional talent who share our values of humility, dedication, and results-driven work.Our VisionWe are developing the ultimate AI operations platform tailored for retail and consumer packaged goods (CPG) businesses. Our platform empowers AI agents to seamlessly execute end-to-end tasks across different UIs and APIs, all while maintaining built-in governance.Unlike other solutions, where copilots stop, duvo ensures the job is completed. Business users outline the desired outcomes, and our agents manage the planning, execution, approval requests, and continuous learning from each interaction. We initially focus on category management, supply chain, and finance operations to showcase clear ROI, subsequently expanding into adjacent functions and sectors.Our key strength lies in our speed: we ship quickly, iterate at an even faster pace, and enhance our learning continuously.Role OverviewAs the Transformation Manager, you will be pivotal in driving genuine business transformation for our customers, far beyond just deploying the duvo platform. Many AI solutions are implemented but fail to deliver—your role is to ensure that this does not occur.You will function as a management consultant, embedded within the client's organization, working closely with C-level executives and board members. Your primary focus will be to connect duvo's capabilities with meaningful outcomes that impact the bottom line: enhancing revenue, increasing margins, optimizing capital returns, and reducing manual workloads. Rather than merely selling software features, you will build a compelling case for operational transformation, securing buy-in from key budget holders, and ensuring the changes are effectively adopted.Additionally, you will lead change management initiatives. Introducing AI not only transforms processes but also reshapes team dynamics, responsibilities, and the skills required. You will assist the organization in adapting to these changes, collaborating with leadership to redefine roles and workflows to ensure team members can thrive alongside AI rather than resist it. For example, when a category management team shifts from spending 80% of their time on data entry to focusing 80% on strategic decision-making, your guidance will be crucial in making that transition successful.While our AI Solutions Consultants concentrate on developing automations, you will operate at a strategic level within the business context. As ASCs map out processes in Clarity and construct workflows, you will work alongside the COO to identify which processes to prioritize for transformation and why. You will monitor the effectiveness of these changes (Are new processes being utilized? Are key metrics shifting?) and advocate for subsequent phases of improvement. Presenting evidence-based recommendations to boards and executive teams will be a key aspect of your role.

Mar 26, 2026

Apply

Marketing Manager at Oddin.gg | Prague

Oddin

Contract|Hybrid|Prague

Oddin.gg creates esports betting platforms for major sportsbooks, with a focus on real-time odds and personalized user experiences. The company values innovation, agility, and a strong interest in esports. As the business expands, marketing has become central to the commercial team’s mission to strengthen the brand and support growth. Role overview The Marketing Manager shapes brand content and design strategy, leads demand generation campaigns, and manages public relations. This position supervises a small marketing team and works alongside commercial and business leaders to ensure marketing aligns with company goals. What you will do Develop and implement content and design strategies for the brand Plan and oversee demand generation campaigns from start to finish Manage public relations and external communications to advance brand objectives Lead and mentor a team of content creators and marketing specialists Work closely with commercial and business unit leaders for unified execution Requirements 5–8 years of experience in content creation, demand generation, or public relations within a B2B SaaS startup Proven leadership skills and a hands-on approach Strong project management and multitasking abilities across marketing areas Proactive mindset, comfortable working both strategically and tactically Excellent communication and stakeholder management skills Experience using AI or automation tools in campaign execution What makes this role stand out This is an opportunity to help shape a growing esports brand and collaborate with teams across Oddin.gg. The company values creativity, agility, and results, giving team members the chance to make a tangible impact as the business grows. How to apply Send a resume to be considered. The Oddin.gg team looks forward to connecting.

Apr 22, 2026

Apply

Operations Manager at Bolt | Prague

Bolt

Full-time|On-site|Prague, Czech Republic

Bolt is seeking an Operations Manager to strengthen its ride-hailing services in Prague. This position centers on improving local operations, with a direct impact on how people move around the city. What you will do Lead daily operational activities for Bolt’s ride-hailing business in Prague Identify and address challenges to enhance service quality and efficiency Work closely with local teams to implement solutions that support Bolt’s mission Who we’re looking for Detail-oriented and solutions-focused mindset Strong leadership and interpersonal skills Interest in shaping urban mobility and making a positive impact in Prague Our culture Bolt serves over 200 million customers in more than 50 countries across Europe and Africa. The company values a welcoming, inclusive environment for all team members, regardless of background or identity. Every employee’s contribution helps transform city life and supports Bolt’s goal of making urban areas more people-friendly.

Apr 28, 2026

Apply

Senior Salesforce Product Manager | Prague

TransPerfect

Full-time|On-site|Prague, Praha, Hlavní město, Czechia

Join TransPerfect as a Senior Salesforce Product Manager, where you will take full ownership of the CRM operating model in a dynamic and complex global environment. This pivotal role requires you to establish clarity, structure, and control throughout the intake, prioritization, and execution processes. We are looking for an individual who can independently manage the model without relying on external guidance.This position transcends mere coordination; it is an ownership role. The successful candidate will possess a robust understanding of product ownership principles and have hands-on experience with the Salesforce platform, enabling them to make informed decisions in technically challenging scenarios, question requirements when necessary, and actively propel delivery forward.Core Responsibilities:Roadmap and Strategy• Define and sustain a comprehensive Salesforce roadmap that aligns with business objectives and platform development.• Convert strategic demands into structured initiatives rather than isolated requests.• Strategically plan and manage the onboarding of new business units or acquisitions into the Salesforce ecosystem, detailing the integration approach for new teams, data, and processes.Backlog and Intake Management• Own and actively oversee the CRM backlog from start to finish.• Enforce a structured intake process, ensuring all requests are thoroughly scoped and documented before entering the backlog.• Interpret and refine business needs, challenging unclear requirements and avoiding unnecessary complexity or conflicts with platform best practices.Prioritization and Stakeholder Management• Steer prioritization efforts across a complex global stakeholder landscape with competing interests.• Implement consistent prioritization criteria under pressure, balancing business value, technical risk, and platform integrity.• Clearly communicate priorities and trade-offs to both technical and non-technical stakeholders.Execution and Governance• Ensure execution clarity by defining stories, setting acceptance criteria, and equipping delivery teams with the necessary resources.• Uphold governance compliance across all CRM change processes.

Apr 10, 2026

Apply

Program Manager, Supportability at Outreach | Prague

Outreach

Full-time|On-site|Prague

Role overview The Program Manager, Supportability at Outreach in Prague works to enhance the support experience for customers. The main focus is on making Outreach products more reliable and ensuring they align with customer needs. This role involves both process improvement and collaboration with various teams. Key responsibilities Lead initiatives that simplify support and ongoing maintenance of Outreach products. Collaborate with cross-functional teams to identify and deliver improvements that raise product performance and customer satisfaction. Spot opportunities to refine support processes or product features, and help implement those changes. Location This role is based in Prague.

Apr 24, 2026

Apply

Engineering Manager at Twisto | Prague

Twisto, a Param Company

Full-time|On-site|Prague, Praha, Hlavní město, Czechia

Join Twisto as an Engineering ManagerTwisto, a Param Company, is at the forefront of modern financial services in Central and Eastern Europe. Our innovative app empowers users to manage their payments seamlessly, offering features like purchase deferral, expense sharing, invoice payments, and shopping with both virtual and physical cards. With a commitment to transparency, convenience, and competitive exchange rates, we are dedicated to enhancing our customers' everyday lives through continuous growth and innovation.Your Role and ResponsibilitiesAs our Engineering Manager, you will lead a talented team focused on developing exceptional web and mobile financial solutions. You will work collaboratively with product analysts, managers, and engineers throughout the entire development lifecycle, playing a pivotal role in enhancing the Twisto experience and spearheading our expansion throughout Europe.Oversee the planning, coordination, and execution of projects and product initiatives to align with quarterly objectives, guided by Senior Leadership.Manage project timelines, scope, resources, risks, and production issues, ensuring successful and timely delivery.Facilitate collaboration across cross-functional teams (engineering, product, design) by organizing workflows, tracking progress, and addressing blockers.Establish effective communication processes to ensure accountability and alignment within the team.Collaborate closely with direct teams and product partners on projects with clear objectives and defined scopes.Enhance core engineering processes such as sprint planning, on-call rotations, bug triage, and metrics review.Empower the team by promoting operational excellence and fostering a productive work environment.Mentor team members to advance their career development and performance.Document lessons learned to continuously refine project delivery and team operations.

Mar 4, 2026

Apply

Dynamic Account Manager at Adyen | Prague

Adyen

Full-time|On-site|Prague

Welcome to AdyenAt Adyen, we revolutionize the payments landscape by offering an integrated suite of payments, data, and financial services for esteemed global clients such as Meta, Uber, H&M, and Microsoft. Our ambition-driven culture empowers our teams to elevate their careers while tackling complex technical challenges together.We prioritize fostering an environment where our employees can thrive, supported by a culture that encourages ownership of their career paths. Our teams are composed of motivated individuals who collaborate to deliver innovative and ethical solutions, enabling businesses to accelerate their growth.Join Our Account Management TeamThe Account Management team at Adyen plays a pivotal role in driving our growth and enhancing our brand presence globally. As a member of this dynamic team, you will manage relationships with pioneering international merchants across diverse industries and channels. You'll engage in cross-functional projects within a fast-paced, entrepreneurial setting, gaining expertise in the global payments ecosystem through our AM Academy.If you're excited about this opportunity, read on!Account Manager RoleWe are on the lookout for a proactive and adaptable Account Manager to join our Prague office. The ideal candidate is a strategic thinker with a hands-on approach, eager to assist leading brands in their growth while contributing to Adyen's scaling efforts. You will thrive in a multicultural, collaborative environment and have a passion for problem-solving. Your primary focus will be on delivering exceptional customer experiences, identifying new opportunities, and driving joint success for both Adyen and our clients.Our Account Managers are encouraged to challenge one another and refine ideas as a cohesive unit because we believe that success is more important than individual ego. In this role, you will energize your work through managing a diverse portfolio of accounts spanning various verticals. Collaborating with a talented and driven team, you will cultivate customer relationships and stimulate commercial growth across your accounts.

Feb 3, 2026

Apply

Sales Manager at Purple Technology | Prague

Purple Technology

Full-time|On-site|Prague

Are you passionate about investment and the financial markets? Would you enjoy educating the market, spreading our vision, and selling services for a company with strong Czech roots that places a high value on customer satisfaction? We are expanding our sales team and are looking for a new colleague to join us full-time. Your new partner will be part of an ambitious team in Prague at Flora.

Nov 14, 2025

Apply

Product Manager at Keyloop | Prague, Czech Republic

Keyloop

Full-time|On-site|Czech (Prague)

Join Keyloop as a Product Manager in the vibrant city of Prague. In this dynamic role, you will be responsible for driving product vision and strategy, collaborating with cross-functional teams, and ensuring that our products meet the needs of our users while aligning with business objectives. This is an exciting opportunity to make a significant impact in a fast-paced environment.

Apr 30, 2026

Apply

Site Reliability Engineer

duvo

Full-time|On-site|Prague

Who We AreAt duvo, we are committed to revolutionizing enterprise workflows. Our mission is to eliminate the chaos that arises from data duplication across systems, which often leads to costly delays and risks. Our fast-paced team is dedicated to solving real-world challenges for our customers, and we are on the lookout for exceptional talent to join us in this journey. We believe in staying grounded, executing diligently, and letting our results speak for themselves.What We Are BuildingWe are developing the Agentic Automation Platform for enterprises, a cutting-edge solution where AI agents perform work seamlessly across various user interfaces and APIs while ensuring governance. Our platform empowers business users to define outcomes, allowing agents to strategize, execute, seek approvals for exceptions, and continuously learn from each task. Initially targeting retail functions such as category management and supply chain, we aim to demonstrate clear ROI and expand into adjacent sectors.Speed is our advantage: we prioritize rapid shipping, continuous iteration, and cumulative learning to maintain our competitive edge.What We Are Looking ForInstinct for Scalable, Distributed Systems: You have experience in designing and operating scalable systems.Engineers who possess a strong focus on security and reliability.High Ownership & Agency: You take initiative and are capable of unblocking your own progress.Collaborative Team Players: You work well with others and have a mindset focused on growth.Adaptable Engineers: You are eager to learn about our technology stack and beyond.Creative Problem Solvers: You thrive on tackling new technical challenges and take the lead in finding solutions.You Might AlsoBe a product-oriented builder who places great importance on customer outcomes and value.Have expertise in Large Language Models (LLM) and their effective use in production settings.Possess strong UI/UX sensibilities and attention to detail.Be a full-stack generalist who enjoys tackling new challenges in ambiguous situations.

Oct 22, 2025

Apply

Customer Success Manager at Keyloop | Prague

Keyloop

Full-time|On-site|Czech (Prague)

Join Keyloop, the innovative force connecting dealers, manufacturers, technology suppliers, and car buyers.As a leader in digital transformation, we empower car dealers and manufacturers by developing cutting-edge technology that enhances the car selling process for our customers and elevates the car buying and ownership experience. Our advanced technology integrates clients’ systems, departments, and sites, offering an open platform that is reshaping the future of the automotive industry. By leveraging data, we help our clients boost efficiency, profitability, and deliver exceptional experiences to more customers. Are you ready to be part of this transformation? Role PurposeThe Customer Success Management team is committed to enhancing customer retention and maximizing value through effective performance reviews and support in achieving business objectives. Our aim is to transform every customer into a passionate, long-term advocate for Keyloop, which we measure through high retention, strong satisfaction (NPS), and sustained revenue growth. The Customer Success Manager will report to the Head of Customer Success and will be responsible for managing a defined portfolio of accounts to achieve expected value and growth. This pivotal role involves collaboration with customers, sales, professional services, customer support, and partners to ensure customer satisfaction and success. The ideal candidate will possess outstanding customer relationship, analytical, and upselling skills.

Mar 12, 2026

Apply

Commercial Account Manager at Rossum | Prague

Rossum

Full-time|On-site|Prague

About the RoleJoin our dynamic Account Management team as a Commercial Account Manager. Your primary objective will be to foster enduring relationships with our mid-market clients and ensure they derive maximum value from Rossum’s solutions.You will act as a trusted advisor, leading renewal discussions, identifying opportunities for account growth, and supporting our customers in achieving their business objectives. Collaborate with cross-functional teams including Sales, Customer Experience, and Product to enhance the customer experience and drive Rossum's growth.Key ResponsibilitiesOversee a portfolio of approximately 100 commercial accounts, focusing on client retention and satisfaction.Lead negotiations for renewals to establish lasting customer partnerships.Identify and promote upsell and cross-sell opportunities to maximize customer value.Serve as the primary contact for clients, working closely with Customer Experience to facilitate smooth onboarding and resolve issues.Conduct regular business reviews to highlight value realized and explore future growth prospects.Provide actionable insights to Product and Sales teams to drive continuous improvement.Utilize CRM and data analytics tools to monitor account health, usage, and expansion opportunities.Who You Are2–4 years of experience in Account Management, Customer Success, or B2B SaaS Sales.Adept in relationship management and negotiations, with a proven track record of meeting retention and expansion goals.Excellent communication and presentation skills in English.Proficient with CRM tools (Salesforce or similar) and capable of making data-driven decisions.Bonus Qualifications:Familiarity with Intelligent Document Processing, automation, or related SaaS sectors.Proficiency in additional European languages.Understanding of APIs or Rossum’s ecosystem.What Success Looks LikeWithin the First 3 MonthsComplete onboarding and product training.Establish relationships across your entire customer portfolio.Deliver initial account reviews and uncover 2-3 quick-win opportunities for upselling or renewals.

Apr 30, 2026

Create account — see all 487 results

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.