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Customer Success Specialist - Registered with Targeted Placement (L.68/99)

On-site Full-time

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Experience Level

Experience

Qualifications

Strong communication and interpersonal skillsProven experience in customer service or a related fieldAbility to work collaboratively in a team environmentFluency in Italian and English; additional languages are a plusFamiliarity with customer relationship management (CRM) software is desirable

About the job

The Customer Success Specialist role at miodottore focuses on supporting clients and improving their overall experience. This position is based in Rome and involves direct interaction with customers, answering questions, and guiding them through the company's services.

What you will do

  • Assist clients by responding to their inquiries and providing clear guidance on available services
  • Work with different teams to ensure customers receive consistent and effective support
  • Help clients reach their goals by understanding their needs and offering tailored assistance

What matters for this role

  • Strong commitment to customer service
  • Ability to empathize and communicate well with clients
  • Comfort working collaboratively across departments

This position is registered with targeted placement (L.68/99).

About miodottore

miodottore is a leading healthcare platform in Italy, dedicated to improving patient access to healthcare services. Our mission is to empower patients and healthcare providers through innovative technology and exceptional service. Join us and be part of a team that values excellence and customer satisfaction.

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