About the job
Customer Support Operations Specialist
Riga, Latvia
About You
You are a problem-solver with a passion for creating innovative solutions. When you encounter a new idea, you immerse yourself in learning every detail and swiftly apply your knowledge to address challenges. You thrive on tackling significant obstacles directly, taking ownership of processes and outcomes. Helping others excites you, and you derive energy from collaborating with intelligent colleagues to navigate complex issues. Achieving milestones drives you, and you recognize that rapid iteration and immediate customer feedback are essential for developing groundbreaking software. As a night owl, you are prepared for your next exciting chapter.
About Us
At Levelpath, we are on a bold mission to transform the procurement software industry, striving to make it not just functional, but truly delightful. Founded in 2022, Levelpath is an AI-powered mobile-first platform designed to solve real problems and foster growth. With a rapidly expanding procurement market valued at $11.5 billion, our experienced founding team possesses a proven track record in building successful businesses and is supported by visionary Silicon Valley venture capital firms. Our commitment is to deliver exceptional user experiences to all stakeholders, ensuring that enterprises of any size can operate more efficiently, securely, and transparently.
Join Us as a Pathbreaker!
We are seeking a Customer Support Operations Specialist to join our team in Riga. Reporting to the Product team based in San Francisco, you will have a front-row seat to the journey of scaling a successful product from its inception. You will play a vital role in building strong relationships with our customers and users, advocating for their needs to enhance our platform continually.
We are establishing a world-class support team dedicated to assisting our customers and guiding them back on track when challenges arise. This is a fulfilling opportunity to make a significant impact and contribute to building a remarkable support structure alongside a leadership team that is deeply passionate about transforming the procurement landscape.
This is an in-office position, conveniently located in the Jaunā Teika district of Riga, near public transportation. Although we are a startup, we offer benefits comparable to those of more established companies.
