Customer Support Representative

HeimstadenAmsterdam

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills in English; proficiency in Dutch or other languages is a plus. Ability to work effectively in a team and independently. Excellent problem-solving abilities and attention to detail. Prior experience in customer service is preferred but not mandatory.

About the job

Heimstaden is hiring a Customer Support Representative in Amsterdam. This position serves as the first point of contact for customers, handling questions and requests across multiple channels. The aim: deliver prompt, helpful service and ensure customer satisfaction with every interaction.

What You Will Do

Respond to customer inquiries through phone, email, and chat
Resolve issues efficiently and follow up as needed
Maintain a friendly, professional approach in every conversation
Work closely with team members to provide consistent support

Who We’re Looking For

Enthusiastic about helping others
Strong problem-solving skills
Comfortable working in a busy setting
Positive attitude and willingness to learn

About Heimstaden

Heimstaden is a leading residential real estate company dedicated to providing high-quality homes and exceptional customer service. With a strong presence in Europe, we focus on creating long-lasting relationships with our tenants and communities. Join us to make a difference in the lives of our customers!

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Domino's Pizza, Inc.

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Role overview Domino's Pizza in Amsterdam is looking for a Customer Service Representative. The main focus of this position is to assist customers and ensure each order and inquiry is managed efficiently. What you will do Take customer orders over the phone Respond to questions about menu items and services Handle and resolve customer concerns as they arise …

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flexbee

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flexbee is looking for a Customer Service Representative to join the team in Amsterdam for a temporary assignment. This role offers a chance to work at an international logistics provider, handling both administrative tasks and direct customer contact. Role Overview This is a full-time, temporary position expected to last about 3 months. The schedule is Monday through Friday, 08:00 to 17:00 (40 hours per week). The Customer Service Representative serves as the main contact for international customers, responding to inquiries and coordinating closely with the logistics team. Main Responsibilities Review and update open emails each morning Monitor shipment statuses throughout the day Work with the logistics team to resolve complaints and set deadlines Keep customers informed about agreed deadlines and solutions to their concerns Update customers on the arrival and departure times of their orders Compensation and Benefits Full-time position (40 hours per week) Gross monthly salary between €2900 and €3200, depending on experience Travel allowance of €0.23 per kilometer 25 vacation days 8% holiday pay Pension scheme Social company events, including team outings and Christmas parties Opportunities for growth within the organization A self-reliant role as a key link within the warehouse Direct employment with our partner Location This position is based in Amsterdam, Noord-Holland, Nederland.

Apr 17, 2026

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Customer Service Representative

greenhome

Part-time|€2.7K/mo - €3.3K/mo|On-site|Amsterdam, Noord-Holland, Nederland

Join us as a Customer Service Representative at our rapidly growing company dedicated to sustainable housing and community improvement. Your primary goal is to assist customers with inquiries about sustainability in the built environment, all while providing a warm and friendly experience.Do you identify with the following?You possess excellent communication skills, patience, and your dedication ensures our customers are always satisfied.You are customer-focused and ensure no question goes unanswered.You are available soon for 32, 36, or 40 hours per week.You have a passion for sustainability and are eager to contribute to the energy transition.Key Responsibilities:Your main task is to respond to incoming inquiries via phone, email, and chat during our business hours.You will identify customer issues and concerns, allowing us to learn and improve—team collaboration is key.Your weekly schedule will generally consist of:90% of your time assisting customers through phone, email, and chat.5% dedicated to internal coordination and meetings.5% spent staying informed about the energy transition and related developments.Who will you work with?You will collaborate with fellow customer service colleagues, a diverse group passionate about sustainability. Together, we've achieved impressive milestones, having assisted over 30,000 residents in the first half of 2024! Curious about your future teammates? Check out the customer service circle.What we offer:Compensation:The salary range for this position is €2,700 to €3,300 gross per month, excluding 8% holiday pay, based on your experience and skills. The lower end of the range is for those who are developing their skills, while the upper end applies to candidates demonstrating a strong ability to perform independently.

Nov 4, 2025

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Customer Service Representative

flexbee

Temporary|€2.9K/mo - €3.2K/mo|On-site|Amsterdam, Noord-Holland, Nederland

Are you in search of a new, temporary role in customer service and eager to work for an international organization? Do you enjoy alternating administrative tasks with engaging customer interactions via phone? Are you looking for a gross monthly salary between €2900 and €3200? If so, read on and become our new Customer Service Representative!What Will You Do?In this position as a Customer Service Representative, your primary focus will be on communication with (international) customers. You will be joining a global logistics service provider for a temporary assignment lasting approximately 3 months. Your responsibilities will include addressing customer inquiries via email while collaborating closely with the logistics team. Additionally, you will proactively update our customers on the status of their orders and resolve any potential issues professionally. Your key responsibilities will include:Updating outstanding emails every morning;Actively monitoring the status of shipments;Coordinating with the logistics team to resolve complaints and establish deadlines;Proactively informing customers about agreed deadlines and solutions to complaints;Communicating arrival and departure times of orders to (international) customers.This is a full-time role requiring 40 hours per week, with workdays from Monday to Friday, 08:00 - 17:00.What Do We Offer?As a Customer Service Representative, you can expect the following from us:Full-time position of 40 hours per week;Gross monthly salary between €2900 and €3200, depending on your experience;Travel expense reimbursement of €0.23 per kilometer;25 vacation days;8% holiday pay;Internal pension scheme;Social company activities such as team outings, Christmas parties, etc.;Opportunities for advancement within the organization;A self-reliant role where you are a vital link within our warehouse;Direct employment with our partner.

May 1, 2026

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Customer Service Representative

bleeve

Part-time|€27K/yr - €33K/yr|On-site|Amsterdam, Noord-Holland, Nederland

Join our dynamic team as a Customer Service Representative at bleeve, a rapidly growing company focused on making homes and communities more sustainable. Your primary goal will be to answer all inquiries related to sustainability in the built environment with a friendly demeanor.Do you see yourself in this role?You possess excellent communication skills, patience, and your dedication brings joy to our customers.Your customer-centric approach ensures no question goes unanswered.You are available for 32, 36, or 40 hours per week*You have a passion for sustainability and are eager to contribute to the energy transition.* Our hours of operation are from 09:00 to 17:30Your Responsibilities Will Include:Focusing on addressing incoming inquiries via phone, email, and chat during our operating hours.Identifying customer issues and providing feedback to improve our services, keeping abreast of developments in other teams.Your weekly schedule will roughly consist of:90% of your time assisting customers through various communication channels.5% dedicated to internal coordination and meetings.5% for staying informed about trends in the energy transition.Who Will You Work With?You will collaborate with a diverse team of customer service colleagues who share a passion for sustainability. Together, you'll learn, share knowledge, and provide advice, celebrating achievements such as helping over 30,000 residents in the first half of 2024! Interested in meeting your future teammates? Check out our customer service circle at Rel.What We Offer:Primary Employment Benefits:The salary range for this position is €2,700 to €3,300 gross per month, plus 8% holiday pay, based on 40 hours and your experience, knowledge, and skills. The lower end of the range applies to those who need to grow in certain aspects of the role to perform independently, while the upper end is for those who demonstrate the ability to carry out the responsibilities autonomously during the hiring process.

Nov 4, 2025

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Customer Service Representative

Vandebron

Full-time|€2.6K/yr - €2.6K/yr|On-site|Amsterdam, Noord-Holland, Nederland

About VandebronOur journey began in 2014 with Chapter 1 of the energy transition, aiming to create transparency in the market by connecting consumers directly to local, green energy producers. Now, in Chapter 2, we are dedicated to making 100% green energy available 100% of the time. Imagine innovative solutions — flexible utilization of wind and solar parks, smart charging of electric vehicles, and efficient energy storage.We don’t wait passively; we actively contribute to a sustainable future. Good energy and smart solutions — that’s Vandebron.Are you our new Customer Service Representative?As a Customer Service Representative, you will be the first point of contact for our customers. Through various channels such as phone, email, and social media, you will assist customers with inquiries regarding billing, contracts, relocations, and investments like solar panels.Working alongside an enthusiastic and energetic team, you will pursue clear objectives while incorporating a healthy dose of humor. You will communicate with customers in a friendly and natural manner. By informing and inspiring our customers about their positive contributions to the energy transition, you will help foster long-term relationships! You will respond to customer inquiries and provide proactive advice on sustainability matters.

Jul 3, 2025

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Apr 14, 2026

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Who We Are:At Brooks Running, we are passionate about the power of movement. We are committed to crafting exceptional gear and experiences that inspire individuals to embrace their vitality—be it through an invigorating mindset, a profound sensation, or crossing the finish line.Our team thrives in a vibrant culture that fosters excitement, encourages collaboration, sparks creativity, and drives innovation.Our core values unite us and propel our success:Runner First: We prioritize the needs of runners.Word is Bond: We honor our commitments.Champion Heart: We strive for excellence in all endeavors.There is no “I” in Run: We embrace generosity and teamwork.Keep Moving: We seek daily opportunities for movement, as joy is kinetic!We welcome individuals from all backgrounds who aspire to inspire others through movement—after all, we are all journeying towards something greater. Let’s run together.Your Role:The Customer Service Representative serves as a vital operational support function within our Sales Team, rather than a traditional contact center position. As the primary contact for Brooks retailers in the Benelux region and assigned Sales Representatives, you will uphold the high standards of customer service excellence established by the Brooks Customer Service team while actively seeking opportunities to enhance our service.Our Customer Service team meets the needs of retailers and the Sales team by cultivating strong relationships and providing essential support in order processing, tracking, and performance reviews, as well as sharing in-depth product knowledge. You will play a crucial role in facilitating communication among colleagues in the field, while also liaising daily with Finance, Sales, Operations, and Marketing.

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Dec 3, 2025

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Apr 9, 2026

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Customer Service Representative at XS4ALL | Amsterdam

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About XS4ALL and the Role XS4ALL, part of KPN, is a well-known internet service provider based in Amsterdam. The team focuses on delivering reliable service and support to customers across the Netherlands. What You Will Do Respond to customer questions and requests by phone, email, or chat Troubleshoot technical and account issues Offer clear solutions to help customers get the most from their service Work as part of a team to maintain high customer satisfaction Location This position is based in Amsterdam.

Apr 14, 2026

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Jan 16, 2026

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Customer Support Representative

Heimstaden

Full-time|On-site|Amsterdam

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Apr 16, 2026

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Are you passionate about delivering outstanding customer service? Join Butternut Box as a Customer Service Representative for the Benelux region! Based in the vibrant city of Amsterdam, you will engage with customers in both French and Dutch, ensuring they receive the best possible experience with our products.Your role will involve addressing customer inquiries, resolving issues, and providing detailed product information to enhance customer satisfaction. We are looking for someone who thrives in a dynamic environment and is eager to support our mission of making mealtime healthy and enjoyable for dogs.

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Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

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Customer Service Lead

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Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

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Mar 30, 2026

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Technical Representative in Amsterdam, The Netherlands

Brooks Running Company

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Feb 2, 2026

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Full-time|On-site|Amsterdam

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Apr 22, 2026

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Customer Service Guest Specialist - Finnish

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Nov 7, 2021

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