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DACH TeleSales Team Lead

SumUpBerlin, Germany
On-site Full-time

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Experience Level

Manager

Qualifications

Ideal Candidate ProfileOver three years of experience in leading sales teams, with a proven history of developing talent and achieving targets. Ability to remain engaged in day-to-day operations, actively participating in calls and directly supporting deal closures. Fluency in German (C1 level or higher) along with strong business English skills. Exceptional coaching capabilities, able to provide constructive feedback while maintaining high team morale. Proficient in analyzing performance data to identify trends, recognize opportunities, and adapt strategies promptly.

About the job

Join Us as a TeleSales Team Lead – DACH Region

Located in Berlin – On-site

About Our Team

The DACH TeleSales team is essential to SumUp's expansion. We empower small business owners in Germany, Austria, and Switzerland with the tools they need to succeed. As a Team Lead, you'll be hands-on, directly engaging with your team, coaching on calls, assisting in closing deals, and exemplifying the highest standards of sales excellence in this market. We seek a leader who is energetic, accountable, and genuinely invested in their team’s success.

Discover more about our Berlin office and envision your new workspace.

Your Responsibilities

  • Lead and mentor a team of Inbound Sales Representatives through regular one-on-ones, call shadowing, and performance evaluations to ensure they meet and exceed targets.
  • Be actively involved in the sales process by supporting live calls, assisting in closing deals, and demonstrating the behaviors you wish to cultivate within your team.
  • Analyze team performance data and translate it into actionable insights that drive week-on-week improvement.
  • Foster a team culture where feedback is welcomed, continuous learning is encouraged, and achievements are celebrated.
  • Collaborate closely with other sales leaders to enhance processes, share effective strategies, and contribute to the overarching sales strategy for the DACH region.

About SumUp

At SumUp, we are committed to supporting small businesses across Europe with cutting-edge fintech solutions. Our Berlin office serves as a hub for innovation and collaboration, where diverse talent from around the globe comes together to make a difference. Join us and be part of a vibrant culture that values inclusion, creativity, and teamwork.

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