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Data Center Operations Technician - Evening Shift (4 PM to Midnight)

CologixMontreal, Quebec
On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Strong communication skills (both verbal and written)Ability to work independently and as part of a teamBasic understanding of data center operations and maintenanceProblem-solving skills and attention to detailWillingness to learn and adapt in a fast-paced environment

About the job

About Our Company:
Headquartered in Denver, Colorado, Cologix stands as a leading provider of neutral interconnection and hyperscale edge data centers across North America. Our extensive platform grants clients access to over 45 edge and hyperscale data centers, with Scalelogix℠ solutions in 13 key markets across the United States and Canada. We offer a high-density connectivity ecosystem featuring more than 710 networks, over 360 cloud providers, and seven Internet exchange points, ensuring our clients have everything they need for optimal performance.

We proudly serve nearly 2,000 clients, providing direct access to our local operations teams. Our commitment to strong partnerships is complemented by exceptional operational support and outstanding customer service. Backed by one of North America's largest infrastructure funds, our experienced leadership team and certified staff are dedicated to fostering a culture that values our employees, the environment, and our clients.

Work Hours:
Monday to Friday
4 PM - Midnight

Job Overview:
The Level 1 Data Center Technician is responsible for managing communications with clients through phone and email, in addition to overseeing the operations and maintenance of the data center. This role involves following up on requests until resolution and initiating escalations as necessary. The technician will monitor environmental systems and report any failures or alarms to the appropriate parties.

About Cologix

Cologix is a premier provider of data center services and interconnection solutions, enabling businesses to thrive in a digital-first world. Our focus on client partnerships, operational excellence, and environmental sustainability distinguishes us in the market.

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