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Dealer Experience Specialist

MotorwayBrighton
On-site Full-time

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Experience Level

Experience

Qualifications

Exceptional communication and interpersonal skills. Ability to handle inquiries and resolve issues efficiently. Strong organizational skills with attention to detail. Experience in customer service or a related field preferred. Proficiency in using CRM systems and Microsoft Office Suite.

About the job

Motorway is looking for a Dealer Experience Specialist based in Brighton. This position centers on supporting dealer partners and ensuring their experience with Motorway runs smoothly. Daily work involves direct communication with dealers, answering their questions, and resolving any issues that arise.

Key responsibilities

  • Work directly with dealer partners to understand their needs and concerns
  • Respond to dealer inquiries, offering clear and helpful solutions
  • Spot opportunities to improve processes that affect dealer satisfaction
  • Collaborate with other teams at Motorway to address dealer feedback

What we’re looking for

  • Comfortable working in a busy environment
  • Enjoys helping others and finding solutions to problems
  • Strong communicator
  • Reliable and committed to providing consistent support

About Motorway

Motorway is a leading digital platform revolutionizing the way cars are bought and sold. With our commitment to transparency and efficiency, we empower dealers and consumers alike to make informed decisions in the automotive market.

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