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Dedicated Case Manager

Morgan & MorganLas Vegas, Nevada, United States
On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsBachelor’s degree preferred. Previous experience as a Personal Injury Case Manager is highly desirable. A minimum of 2 years in a legal role or insurance adjusting experience is preferred. Strong negotiation skills. Able to work collaboratively as part of a team while adhering to established procedures. Proactive in engaging with clients, insurance entities, and medical providers. Excellent multitasking abilities, with a knack for prioritizing tasks and managing workload with a positive demeanor and minimal supervision. Highly organized, capable of handling multiple deadlines in a fast-paced environment. Exceptional writing and communication skills with a keen attention to detail. Proficiency with computers and data management.

About the job

At Morgan & Morgan, we are committed to making a difference. For countless Americans, we serve as their last line of defense against insurance companies, large corporations, and defective products. With a team of dedicated attorneys spanning all 50 states, alongside client support, innovative marketing, and operational teams, each member plays a crucial role in championing consumer rights. United by our mission: For the People, we boast a workforce of over 6,000 passionate individuals.

Role Overview

We are in search of a detail-oriented Case Manager to become part of our dynamic team. In this role, you will be responsible for managing a diverse caseload, assisting attorneys in crafting settlements, and preparing necessary documentation and correspondence. The ideal candidate will demonstrate a strong customer service orientation and empathy towards clients.

Key Responsibilities

  • Engage daily with existing and prospective clients through phone calls and in-person meetings.
  • Request medical records from healthcare providers and maintain communication with clients and providers throughout the treatment process.
  • Gather essential documents to substantiate injury and liability claims.
  • Coordinate with insurance companies and healthcare providers to obtain records and resolve account balances.
  • Negotiate settlements with insurance carriers and work to reduce outstanding medical bills with providers.
  • Collaborate closely with team members involved in case management and support.
  • Ensure organization and maintenance of case files.
  • Prepare detailed demands and compile supporting documentation for submission to carriers.
  • Present case summaries to attorneys when necessary.
  • Oversee case files from initial intake through to closure under an attorney's supervision.

About Morgan & Morgan

Morgan & Morgan is a leading personal injury law firm dedicated to fighting for the rights of consumers across the United States. Our extensive team of attorneys and support staff work diligently to ensure justice for our clients, making a significant impact in their lives. With thousands of employees united under the mantra 'For the People,' we strive to uphold the highest standards of client service and legal expertise.

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