About the job
Job Title: Demand Writer Assistant
Employment Type: Full-time Contractor
Workplace: Remote
Schedule: Monday–Friday, 8:00 AM – 5:00 PM PT
Compensation: USD $800 – $1,000 / month (depending on experience)
About HireHawk
At HireHawk, we are dedicated to bridging the gap between outstanding global talent and high-performing U. S. companies. Our mission is to discover exceptional professionals who not only possess the requisite expertise but also demonstrate a relentless drive to excel in their roles. We are passionate about fostering the career growth of our candidates while providing our clients with dependable, remote-ready talent that makes an immediate impact.
About the Opportunity
As a Demand Writer Assistant, you will play a crucial role in supporting consumer protection attorneys by effectively managing bilingual client communications and overseeing demand-related processes. This associate-level position involves coordinating settlements, processing documentation, and maintaining correspondence with insurance adjusters. The role demands strong organizational skills and the capacity to thrive in a fast-paced legal environment. Key responsibilities include client follow-up, lien processing, and offering administrative support throughout the demand lifecycle. Fluency in both English and Spanish is essential for providing effective client service.
We are looking for a smart, determined professional who excels at detail-oriented work and has strong follow-up skills. The ideal candidate is highly organized, reliable, and client-focused, capable of performing effectively in a dynamic legal environment.
Responsibilities
- Manage bilingual client communications in English and Spanish throughout the demand process
- Coordinate settlement negotiations and release documentation with insurance adjusters
- Process and maintain accurate documentation and lien records for all cases
- Conduct systematic follow-up with clients and insurance representatives to advance case resolution
- Support demand writers with administrative tasks and correspondence management
Requirements
Requirements
- Professional bilingual proficiency in English and Spanish, with the ability to communicate effectively with clients and adjusters
- Availability for full-time work during 8 AM - 5 PM PST work hours
- Demonstrated experience handling legal documentation including releases, CMS forms, PLED waivers, and 1.5.1 forms
- Strong phone communication skills with the capability to manage inbound and outbound client and insurance adjuster interactions
- Organizational skills sufficient to maintain comprehensive client files and systematically track case-related documentation
- Proven ability to coordinate settlements and obtain signed legal documents from clients and relevant parties
- Experience processing and following up on case statuses.
