Director of Business Operations at Relayfi | New York, NY

Join Appian as a Director of Business Operations, where you will lead strategic initiatives and optimize operational processes to drive growth and efficiency. This pivotal role requires collaboration with cross-functional teams to implement innovative solutions that enhance productivity and performance.

Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling every obstacle that hinders individuals from receiving timely assistance. Our clinically validated technology, Precision Mental Healthcare, enables us to provide tailored care—be it therapy, coaching, medication, or other services—specifically designed to meet individual needs.We take pride in collaborating with over 450 organizations, ranging from innovative startups to Fortune 500 giants, to deliver comprehensive mental health services to 10 million individuals. Our esteemed clients include well-known brands like Microsoft, Target, and Delta Airlines, who rely on us for exceptional outcomes for their global workforce. Through our pioneering platform, we have achieved a net positive ROI for employers and are the only company in our sector to receive external validation for delivering net savings for our clients.With significant backing from esteemed investors such as Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and others, our latest Series E Funding has propelled our valuation to $3.3 billion. We are just beginning our journey—join us in making mental healthcare accessible for everyone, everywhere.Reporting directly to the VP, Chief of Staff, this role involves strategically addressing the most critical business challenges facing the company. This position is essential for ensuring that we meet organizational goals efficiently and with exceptional results. This is a full-time role based in NYC, with occasional travel required for team events or meetings. This position follows a hybrid work model, requiring three days a week in our HQ at 60 Madison Ave.Key Responsibilities:Utilizing data-driven insights and business intelligence from various departments to assist senior leadership and business owners in making informed decisions.Quickly diving into any problematic area, analyzing the situation, and implementing effective solutions.... (additional responsibilities to be determined)

We are seeking a dynamic and strategic individual to join our team as the Deputy Director of Business Operations. In this pivotal role, you will be responsible for overseeing essential business functions, enhancing operational efficiency, and driving the overall strategic direction of our operations. Your expertise will help us implement innovative solutions that align with our mission to serve the community effectively.

Job OverviewWe are seeking a meticulous and innovative Head of Operations to spearhead our operational strategies as we aggressively expand our customer base. In this role, you will be responsible for managing the workflows and systems essential for seamless service delivery while continuously optimizing processes and tools to enhance throughput and quality.QualificationsOver 6 years of experience in a fast-paced startup environment.A proactive approach to problem-solving, with a willingness to engage in detailed operational tasks.Proven experience in leading and developing a service-oriented team.Demonstrated capability to drive operational efficiency and effectiveness within a team.Strong decision-making skills with the ability to navigate ambiguity and adapt quickly.Experience in cross-functional collaboration across various departments.Exceptional verbal and written communication skills.Familiarity with Consumer Packaged Goods (CPG) retail operations.Willingness to work full-time from our New York office.Key ResponsibilitiesLead the operations team to achieve key performance indicators (KPIs) and metrics related to service delivery.Identify and experiment with innovative approaches to enhance the operational capabilities of the business.Conduct data analysis relevant to projects; create queries, dashboards, and Pivot Tables to track performance.Develop and document Standard Operating Procedures (SOPs).Why Join Us?Become an integral part of a fast-growing Series A startup backed by Y Combinator.Work alongside experienced founders who have a track record of building and scaling successful startups.Contribute to solving significant challenges faced by renowned brands in the retail sector.Enjoy a collaborative and vibrant in-person culture at our NYC headquarters.BenefitsCompetitive salary and equity options.Relocation assistance available for moving to NYC.Comprehensive medical, vision, and dental insurance plans.401(k) retirement plan.Unlimited Paid Time Off (PTO).

ReKlame Health is a clinician-led provider group focused on expanding access to behavioral health and addiction care. The team delivers culturally competent services, including addiction treatment, medication management, crisis intervention, and care coordination. The organization’s mission centers on empowering individuals to regain control of their lives and improving access to quality care, especially for those who have struggled to find appropriate behavioral health and addiction services. ReKlame Health is dedicated to advancing health equity and making high-quality mental healthcare accessible to all. Role overview The Director of Business Operations will play a key part in building the infrastructure, systems, and workflows that support ReKlame Health’s mission and growth. This position is ideal for an operational leader who thrives on creating order, clarifying complex processes, and adapting to shifting priorities. This leader reports directly to the Chief Executive Officer and works closely with the executive team. Areas of focus include: Business operations Clinician operations Talent operations Growth execution Collaboration with the Head of Clinical Operations is a central aspect of the role. The Director will streamline internal administration, optimize credentialing and onboarding, strengthen recruiting and workforce planning, and drive strategic growth initiatives. What you will do Enhance internal operations The primary objective is to reinforce ReKlame Health’s operational foundation, enabling teams to work more efficiently and with greater clarity. Responsibilities include: Developing and refining internal systems, workflows, and standard operating procedures (SOPs) across core business functions Additional responsibilities to be provided

As the Director of Strategy and Operations at Torch Dental, you will play a pivotal role in shaping our strategic direction and optimizing operational efficiencies. Your expertise will guide our initiatives to enhance service delivery and drive business growth. You will collaborate with cross-functional teams to implement innovative solutions and ensure alignment with our long-term goals.

Join Oscar Health as we seek a passionate and experienced Director of Technology Business Operations to lead our innovative technology team. Oscar Health is a pioneering health insurance company, uniquely designed around a comprehensive technology platform and an unwavering commitment to our members. Founded in 2012, we set out to redefine health insurance, creating a company that embodies the care and dedication of a family doctor. About the Role: In the capacity of Director of Technology Business Operations, you will spearhead the strategic and operational leadership of Oscar's technology division. This influential role will require you to serve as a key advisor to our technology executives, guiding critical decisions and fostering innovation through extensive process enhancements and strategic initiatives. You will independently manage multi-year technology roadmaps, ensuring they align with the overarching goals of the organization. You will report directly to the Head of Tech Strategy & Operations. Work Location: This role is based in our New York City office, with a hybrid work arrangement requiring three office days per week. Thursdays are designated for in-office team meetings and events, while the other two days can be flexible based on your schedule. #LI-Hybrid Pay Transparency: The base salary for this position ranges from $218,592.00 to $286,902.00 per year. Additional benefits include access to employee health plans, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Role Overview klick1 is hiring a Director of Business Affairs in New York. This leader will guide contractual negotiations, manage key business relationships, and monitor compliance with industry standards. The Director will help shape business operations and build strong partnerships that support company goals. What You Will Do Oversee negotiation and execution of contracts Manage and strengthen business relationships with partners Ensure company practices align with industry regulations and standards Support strategic planning for business operations What We Look For Experience in business affairs or a related field Strong negotiation and relationship management skills Knowledge of industry compliance requirements Ability to provide strategic insight and operational guidance

Job Title: Director of OperationsReports To: The Director of Operations will report to the Managing Vice President or an equivalent leadership role.Job Overview:The Director of Operations is accountable for ensuring the operational and financial well-being of high-profile clients, while delivering strategic solutions for client, site management, and personnel-related matters.Duties and Responsibilities:Oversee daily operations and ensure client satisfaction.Develop and implement operational strategies that align with client needs.Manage relationships with key stakeholders and facilitate communication.Analyze performance metrics and generate reports for leadership.Lead a team to drive efficiency and effectiveness in service delivery.

About David EnergyDavid Energy is revolutionizing the energy sector by providing cost-effective and sustainable energy solutions that traditional Retail Electricity Providers (REPs) cannot match. Our innovative approach leverages renewable resources, such as solar power and controllable capacities like batteries, to bring cleaner energy directly to our customers, even behind their electricity meters. As a Series A company, we are committed to operating the grid on renewable energy 24/7/365.We are aggressively expanding our "Beat the Utility" product, which promises small commercial clients that their overall electric expenses will be lower than those of their current utility providers. This promise is backed by our unique technology and risk management strategies that create value not available to traditional utilities. Currently active in NYC (NYISO Zone J), we are on track to add hundreds of new customer locations each month and plan to extend our reach into other zones and ISOs throughout the Northeast.We seek a results-oriented, technically skilled Director of Operations to lead and enhance our field operations, hardware implementation, enrollment processes, billing systems, and customer support during this crucial growth period.Reporting to the COO, the Director of Operations will establish the operational framework necessary for the swift deployment of permissionless Distributed Energy Resources (DERs), such as batteries and smart thermostats. This role involves ensuring precise enrollment, accurate billing, and dependable customer support as our business expands. You will be hands-on in executing current operations while also building robust systems, processes, and teams to manage increasing complexity.Collaboration with Product, Engineering, and Sales teams is essential to ensure that our hardware, systems, and workflows are optimized for real-world application, auditability, and scalability—eliminating the need for manual interventions.

About Flywheel Digital Flywheel Digital delivers digital commerce solutions for brands aiming to grow across major online marketplaces. Our technology provides real-time performance insights to help clients increase sales, expand market share, and improve profitability. With teams across the Americas, Europe, and APAC, Flywheel offers a global environment and supports long-term career growth. Role Overview The Director of Business Development - Content Operations will join the North American New Business team. This position focuses on promoting Flywheel’s services, with an emphasis on Content Operations, to well-known global brands. The role centers on developing creative content strategies that raise brand visibility and support conversion goals.

We are seeking an experienced and dynamic Director of Operations to lead our operational strategy and execution at Accor Corporate. In this pivotal role, you will oversee the daily operations, ensuring that all processes run smoothly and efficiently. You will work closely with various departments to enhance productivity and drive overall organizational performance.Your leadership will be crucial in fostering a culture of excellence, innovation, and accountability. As a key member of the executive team, you will also be responsible for aligning operations with our strategic objectives and driving continuous improvement initiatives.

As the Business Operations Lead at rain, you will play a pivotal role in driving operational excellence and strategic initiatives across our organization. You will collaborate with cross-functional teams to optimize processes, enhance productivity, and implement innovative solutions that support our growth and success.

Join our dynamic team at Vendelux as a Business Operations Specialist. In this role, you will play a pivotal part in streamlining operations, enhancing efficiency, and driving growth initiatives. You will be responsible for analyzing workflows, implementing process improvements, and collaborating with various departments to ensure operational excellence.

At Tagup, we are dedicated to delivering innovative technical solutions that address our customers' unique business challenges. By fostering collaborative relationships with clients, team members, subject matter experts, and strategic partners, we create effective solutions that tackle real-world issues faced by significant government and corporate entities.As the Director of Business Development, you will be instrumental in propelling Tagup's expansion within the Department of War (DoW) logistics ecosystem. This role involves crafting and implementing go-to-market strategies across various service components and innovation sectors, nurturing high-level stakeholder relationships, and overseeing a dynamic opportunity pipeline. You will be responsible for identifying opportunities, developing pursuit strategies, and executing proposals to secure projects focused on AI-driven logistics, predictive maintenance, and supply chain optimization. The ideal candidate will possess deep expertise in defense acquisition, technical proficiency in data and AI, and a proven track record of successfully winning DoW contracts while managing multiple pursuits simultaneously.

Role overview shopmy seeks a Director of Business Development based in New York, NY. This senior leader will guide strategic initiatives aimed at expanding the company’s reach and reinforcing its market position. Key responsibilities Identify and pursue new business opportunities to drive growth Build and maintain important partnerships that support shopmy’s goals Refine and adapt sales strategies to meet set growth targets This position carries significant responsibility for shaping expansion efforts and directly influencing revenue objectives.

Join Metropolis as the Director of Business Development in the Aviation sector, where you will spearhead innovative growth strategies and foster key partnerships. This leadership role demands a strategic thinker who is passionate about aviation, possesses exceptional negotiation skills, and has a proven track record of driving revenue growth.

Who is Nexxen? Nexxen is a pioneer in flexible advertising, harmonized through data. We empower advertisers, agencies, publishers, and broadcasters globally to leverage data and advanced TV in impactful ways. Our robust and adaptable technology suite includes a demand-side platform (DSP) and supply-side platform (SSP), with the Nexxen Data Platform at its core.Why join the Nexxen team? Join us to be part of a transformative journey in advertising with our innovative, flexible, and integrated solutions. Our team embodies the Nexxen Way, characterized by the 3Cs: Customer-Centric, Curious Mindset, and Collaborative with No Ego.Important Notice from Nexxen: Your Safety MattersAt Nexxen, we prioritize the safety of our employees, both current and future. We are aware of the increase in online scams and fraudulent job postings, urging all job seekers to remain vigilant. Nexxen will never ask for payment in any form as a condition of employment, nor will we endorse dubious financial schemes. If you receive any suspicious communication claiming to be from Nexxen, please verify its authenticity by contacting us at infosec@nexxen.com. Your trust is crucial to us, so stay safe and informed.Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent ActivityNexxen is on the lookout for a strategic, dynamic Director of Business Development to spearhead our US Publisher Sales team. Based in our New York City headquarters, you will play a vital role in expanding our omnichannel supply footprint, leading a high-performance team of Business Development Managers and a Team Lead.This role operates from our NY office following a hybrid schedule, where we work in the office three days a week and remotely for the remaining days.What You’ll Do:As a leader at Nexxen, you will navigate the dynamic intersection of video, display, in-app, and data, enabling premium publishers to optimize their yields using our unified technology stack.

Are you eager to join the global leader in the language services and technology sector? Do you have a passion for assisting international brands and organizations in discovering and implementing effective solutions that enhance their communication, operations, and sales? If you thrive in an innovative and dynamic workplace, then TransPerfect is the perfect fit for you!Even if you haven't previously worked in the language sector, don’t worry! TransPerfect is much more than just a translation agency. Our extensive range of services includes business support such as interpretation, multicultural marketing, digital marketing, SEO, website globalization, multimedia work, e-learning, training, and legal support services. All of these offerings are supported by cutting-edge software platforms designed to optimize business processes.Now, let's talk about you!We value individuals who are ready to dive in and contribute! With us, you'll find a fast-tracked growth path and comprehensive training in our service offerings, technological solutions, and workflows. The key skills we seek include strong communication and relationship-building abilities, the capacity to remain calm under pressure, and a strong sense of ownership over your role and your clients' business success.