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Experience Level
Mid to Senior
Qualifications
The ideal candidate will possess:A minimum of 7 years' experience in operations management or business strategy. A proven track record of leading cross-functional teams. Exceptional analytical and problem-solving skills. Strong communication and interpersonal abilities. A Bachelor's degree in Business Administration, Management, or a related field; an MBA is preferred.
About the job
As the Director of Business Operations at Klaviyo, you will spearhead our operational strategies, ensuring alignment with the company's growth objectives. You will lead a dynamic team, driving efficiency through innovative solutions and robust process improvements. Your leadership will be crucial in optimizing workflows, enhancing productivity, and fostering a culture of excellence.
About Klaviyo
Klaviyo is a leading marketing automation platform that empowers businesses to create personalized experiences for their customers. With a focus on data-driven strategies, we help brands build lasting relationships with their audiences. Join us in redefining the landscape of marketing technology!
Full-time|$213.7K/yr - $341.9K/yr|On-site|Boston, Massachusetts, United States
Become a Part of Axon - A Force for Good.At Axon, our mission is to safeguard lives. We are pioneers tackling society's most pressing safety and justice challenges with our innovative ecosystem of devices and cloud software. Our collaborative approach fosters open communication and mutual respect, allowing us to embrace diverse perspectives from our customer…
Full-time|$57K/yr - $91.2K/yr|On-site|Boston, Massachusetts, United States
Join Axon and be a Force for Good.At Axon, we’re dedicated to our mission of protecting life. We are pioneers tackling the most pressing safety and justice challenges with our innovative devices and cloud-based software solutions. Our collaborative culture thrives on open communication and valuing diverse perspectives from our customers, communities, and each other.Life at Axon is dynamic, demanding, and profoundly impactful. Here, you will have the opportunity to take ownership of your projects and drive meaningful change while growing within a mission-driven company that recognizes your value.Your ImpactAre you ready to leave your mark and contribute to saving lives? Are you passionate about technology sales and eager to make a significant impact? If you want to be part of a fast-paced team where your input truly matters, Axon wants you.We are looking for a Commercial Operations Analyst to support our Sales and Finance teams in a high-visibility capacity. You will play an essential role in structuring complex deals while ensuring a seamless customer experience. We seek a proactive individual who is detail-oriented and thrives in a fast-paced environment, someone who takes initiative and values collaboration, feedback, and continuous learning.As part of a supportive, mission-driven team, you will work cross-functionally with Sales, Commercial Controllership, Order Processing, and Accounts Receivable. You will receive training, mentorship, and resources to help you succeed, and we will rely on you to take ownership of your work, move initiatives forward, and proactively resolve challenges as they arise.We appreciate individuals who think critically, take pride in their work, and are committed to accuracy. If you’re motivated, detail-oriented, and ready to grow in a dynamic environment, we’d love to hear from you.What You’ll DoLocation: 4 days a week (Tuesday-Friday) in-office at Axon Hub LocationStructure and support complex commercial deals across key accounts, collaborating with Sales, Finance, and Legal to ensure efficient delivery and accurate financial outcomes.Maintain accuracy in Salesforce CRM, including custom contract terms, pricing, and discounting, utilizing Salesforce CPQ extensively.Develop in-depth knowledge of Axon’s product catalog, bundles, pricing structures, and approval processes, becoming a trusted resource for Sales on deal formats, non-standard quote requests, Excel supplements, and custom reporting.Analyze existing customer contracts to identify performance obligations, proactively flag risks or gaps, and ensure proper compliance and performance.
Join Beghou Consulting, a leader with over 30 years of experience in empowering life sciences companies to enhance their commercialization strategies through strategic insight, cutting-edge analytics, and state-of-the-art technology. Our expertise ranges from crafting effective go-to-market strategies and building robust data analytics infrastructures to harnessing artificial intelligence to enrich customer insights and engagement, enabling life sciences firms to optimize performance across their portfolios. With our headquarters in Evanston, Illinois, we operate in 10 global offices.Our mission is to unite analytical expertise with innovative technology to assist life sciences companies in navigating the complexities of healthcare and enhancing patient outcomes.This pivotal role involves supporting the design, execution, and integration of data-driven projects tailored for commercial efforts in the pharmaceutical and life sciences sectors. As a subject matter expert, you will foster innovation and develop creative solutions across various work streams, offering thought leadership and guiding internal stakeholders towards successful project outcomes.
About Beghou Consulting Beghou Consulting brings more than three decades of experience supporting life sciences companies as they improve commercialization efforts. The team works with clients to build effective go-to-market strategies, develop data analytics frameworks, and apply technology solutions that drive results. Services include forecasting, territory design, customer data management, and reporting for both medical and commercial needs. Proprietary and third-party tools help organizations gain deeper customer insights and optimize portfolio performance. Beghou Consulting’s mission is to connect analytical expertise with technology, helping life sciences companies navigate healthcare’s complexities and improve patient outcomes. Role Overview: Senior Consultant – Commercial Operations & Analytics This senior-level position centers on designing, executing, and integrating data-driven projects that support commercial goals in the pharmaceutical and life sciences industries. The Senior Consultant acts as a subject matter expert, driving innovation and shaping creative solutions across multiple project streams. The role provides strategic guidance, leads project teams, and works closely with internal stakeholders to ensure successful project delivery.
Veeva Systems is a purpose-driven leader in the industry cloud sector, committed to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last year, with significant growth potential ahead.At Veeva, our core values include: Integrity, Customer Success, Employee Success, and Agility. We are not just another public company; we made history in 2021 by becoming a public benefit corporation (PBC), legally committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we empower you to work from home or in the office, allowing you to thrive in an environment that suits you best.Join us in transforming the life sciences industry as we strive to make a positive impact on our customers, employees, and communities.
Veeva Systems is a visionary organization and leader in industry cloud solutions, dedicated to accelerating the delivery of therapies from life sciences companies to patients. As one of the fastest-growing SaaS companies ever, we achieved over $2 billion in revenue last fiscal year and continue to have significant growth opportunities ahead.At Veeva, we embody core values such as Integrity, Customer Success, Employee Success, and Agility. We are not just a traditional public company; we made a groundbreaking transition in 2021 to become a public benefit corporation (PBC), committed to balancing the interests of our clients, workforce, society, and investors.As a Work Anywhere organization, we offer the flexibility to work from home or in the office, empowering you to excel in your preferred environment.Join us in transforming the life sciences sector, as we strive to make a positive impact on our customers, employees, and the communities we serve.
Full-time|$150K/yr - $170K/yr|Hybrid|Boston - Massachusetts; Carmel - Indiana; Chicago - Illinois; Lambertville - New Jersey; Minneapolis - Minnesota; Pennsylvania; Remote - USA
At Real Chemistry, our mission to foster a healthier world is not just a goal—it's our daily practice. We leverage our extensive scientific knowledge, human-centered creative approaches, and AI-enhanced insights to create an environment where innovation flourishes and our commitment to impact is unwavering. As a global agency, we deliver comprehensive healthcare communications and marketing services to our clients, including leading firms in the pharmaceutical and biotech sectors.Our culture, encapsulated by #LifeatRealChem, celebrates our people—we believe in the power of collaboration and are dedicated to excellence for both our clients and our colleagues. Whether you are an experienced professional or embarking on your career journey, if you share our passion for healthcare and connection, we encourage you to explore our opportunities.Find your purpose. Foster innovation. Experience #LifeatRealChem.Real Chemistry is seeking a Senior Director of Growth Operations to join our dynamic Business Development team!In this pivotal role, the Senior Director of Growth Operations will oversee the implementation and ongoing enhancement of centralized growth operations throughout the organization. This position is responsible for managing and streamlining comprehensive growth workflows—including intake, data collection, systems input, and cross-functional processes—to ensure alignment, efficiency, and consistency with Real Chemistry’s growth objectives.Reporting directly to Real Chemistry’s growth leadership, this role collaborates closely with New Business, Client Experience, Capabilities, Finance, and Technology teams to minimize redundancy, enhance visibility, and facilitate quicker, more seamless execution. The Senior Director will evaluate current growth processes, identify areas for improvement, and implement scalable operational solutions that bolster opportunity development and response, data management, and enterprise delivery.This is a hybrid position based in any of our U.S. offices—including Boston, Chicago, Carmel, or New York City—or remote within the U.S., depending on team and business needs.
Join eyebot as the Commercial Director for North America, where you will spearhead our expansion and drive innovative strategies to enhance our market presence. In this executive role, you will collaborate with cross-functional teams to develop and implement commercial initiatives that align with our business goals.
At Reach Industries, we are driven by the mission to enhance human capabilities through the creation of intelligent systems that allow individuals to excel in their true strengths: thinking, creating, exploring, and solving. Our primary focus is on the realm of Science, which stands as one of the most intricate, valuable, and regulated fields.Our flagship product, Lumi, serves as a visual AI copilot for scientists, streamlining data capture, generating insights, and optimizing lab workflows. This enables scientists to concentrate on overarching goals and expedite scientific progress. Lumi has already been adopted by various life science organizations, spanning biotech to pharmaceutical sectors, and we are just at the beginning of our journey.As a burgeoning startup, we boast profound expertise in frontier technologies and share a collective passion for enhancing the scientific process. Having launched the initial version of the Lumi platform and garnered strong interest from early adopters, we are now in search of a Head of Commercial to spearhead our sales strategies and establish a scalable revenue framework.Position OverviewAs the Head of Commercial, you will report directly to our CEO and play a pivotal role in designing and executing the comprehensive commercial strategy for Reach Industries. Your responsibilities will include defining and executing our go-to-market strategy across direct sales and commercial partnerships, transforming initial market interest into sustainable revenue streams, and implementing operational rhythms such as pipeline management, forecasting, and customer feedback cycles that facilitate responsible scaling. This position is ideal for an agile operator who thrives in early-stage environments, adept at toggling between strategic vision and tactical execution, personally closing key accounts, and laying the groundwork for a world-class commercial organization. You will collaborate closely with Growth Marketing (demand generation and lead acquisition) and work in tandem with a future Head of Product (product strategy and roadmap management), ensuring that customer insights translate into prioritized product developments without overburdening engineering teams.
As the Director of Business Operations at Klaviyo, you will spearhead our operational strategies, ensuring alignment with the company's growth objectives. You will lead a dynamic team, driving efficiency through innovative solutions and robust process improvements. Your leadership will be crucial in optimizing workflows, enhancing productivity, and fostering a culture of excellence.
At Beghou Consulting, we proudly harness over 30 years of expertise in empowering life sciences organizations to enhance their commercialization strategies through insightful analytics and cutting-edge technology. Our services range from formulating effective go-to-market strategies and establishing sophisticated data analytics frameworks to employing artificial intelligence for enriched customer insights and engagement. We strive to help our clients maximize their performance across diverse portfolios by utilizing both proprietary and third-party technology solutions for forecasting, territory design, customer data management, and reporting on medical and commercial datasets. With our headquarters located in Evanston, Illinois, we operate across 10 global offices.Our mission is to unite analytical expertise with innovative technology to guide life sciences companies through the complexities of healthcare, ultimately improving patient outcomes.As an Associate Manager in Commercial Operations & Analytics, you will be instrumental in crafting and refining client proposals, ensuring methodological rigor while consistently delivering outstanding services within established timelines and budgets. Your coding skills will play a crucial role in enhancing reporting and data processes, fostering client engagement, and uncovering avenues for growth within the firm. This position demands effective leadership of diverse teams and mentorship of junior staff, contributing to their professional growth and the overall advancement of our practice areas.
Role Overview Klaviyo is hiring a Director of Marketing Operations in Boston, MA. This leadership role manages the marketing operations team and steers the direction of Klaviyo’s marketing strategies. The position focuses on building marketing programs that are efficient, data-driven, and closely tied to company goals. What You Will Do Oversee the marketing operations team and day-to-day processes Ensure marketing initiatives are guided by data and analytics Align marketing operations with business objectives Lead the rollout and adoption of new marketing technologies and processes Support efforts to improve customer engagement and contribute to company growth
Join Eataly as a Director of Store Operations where you will lead our efforts in creating exceptional customer experiences and operational excellence. In this pivotal role, you will be responsible for overseeing store operations, ensuring that we deliver the highest quality of service and product to our customers. You will collaborate with cross-functional teams to enhance store performance and drive sales growth.
Company Overview Avalyn Pharma is innovating the landscape of pulmonary fibrosis treatment through a groundbreaking pipeline of inhaled formulations. These approved medications are expertly designed to minimize systemic exposure and deliver targeted therapy directly to the affected areas. Pulmonary fibrosis, characterized by lung tissue scarring, diminishes lung function and quality of life, contributing to increased mortality rates. Conventional therapeutic options may slow disease progression but often come with significant toxicities that limit their application. Avalyn’s inhaled approach directly addresses the underlying causes of pulmonary fibrosis, aiming to enhance patient outcomes with reduced systemic side effects. Currently, Avalyn’s AP01, an optimized inhaled formulation of pirfenidone, is under investigation in the MIST Phase 2b study for progressive pulmonary fibrosis (PPF). This formulation has demonstrated clinical proof-of-concept with better efficacy and safety profiles compared to existing treatments, having been evaluated in over 150 patients with various forms of pulmonary fibrosis. Furthermore, Avalyn has completed two Phase 1 studies for AP02, an inhaled formulation of nintedanib for idiopathic pulmonary fibrosis (IPF), with plans for a Phase 2 clinical trial in the works. For more details, please visit avalynpharma.com and follow us on LinkedIn.
At Real Chemistry, we are dedicated to creating a healthier world—it's not just our mission, but our daily commitment. Our innovative approach to transforming healthcare combines profound scientific knowledge, human-centered creativity, and AI-powered insights, fostering an environment where imagination flourishes and our team is driven by impact. As a leading global agency, we offer a comprehensive array of services in healthcare communications and marketing to our clients, including prominent names in the pharmaceutical and biotech sectors.Our culture, encapsulated by #LifeatRealChem, emphasizes the strength of our people. We believe that collaboration is key to our success, and we are devoted to achieving excellence for our clients and our colleagues. Regardless of your career stage, if you share our enthusiasm for healthcare and connection, we encourage you to explore the opportunities we offer.Find your purpose. Embrace innovation. Experience #LifeatRealChem.Real Chemistry is seeking an Account Director to join our expanding Medical Communications team!The Account Director for the Scientific and Medical Affairs team will act as the primary client liaison, managing client relationships valued at approximately $2M, providing strategic advice, and ensuring the successful implementation of projects for emerging and mid-stage biotech firms as part of our Biotech Center of Excellence (COE). Your role will involve ensuring the delivery of high-quality outcomes, proactively recognizing opportunities for account expansion, and effectively managing internal teams.This is a hybrid role based in our Boston office.
Full-time|$130K/yr - $160K/yr|On-site|Boston, Massachusetts, United States
About Us:The Museum of Ice Cream is a vibrant and inclusive brand that aims to immerse you in the sweetest fantasies and sugar-filled daydreams, both online and in real life. We believe in the magic of creativity and strive to create inclusive spaces that remind everyone that childlike wonder is worth cherishing. In our universe, ice cream serves as a catalyst for change and a vehicle to ignite the creative spirit within us all. Driven by imagination, the Museum of Ice Cream is a realm of endless possibilities waiting for you to explore.Position Overview:We are seeking a dynamic and ambitious Director of Operations to enhance our fun-loving team. As a seasoned operator, you will lead a diverse group of General Managers, Assistant General Managers, and site management staff. Your expertise in transforming strategy into site-level execution will be key to unlocking operational excellence. You will be responsible for coaching and developing talent, crafting actionable plans, and fostering a culture of accountability and performance. Your passion for hospitality and guest experience, combined with your strong operational background in strategy, finance, food and beverage, and human resources, will ensure our visitors have memorable experiences. You must have a proven track record of managing a multi-unit operation portfolio (minimum 3-5 years with at least 5 locations) and have served as a General Manager or local Director of Operations for a revenue-generating team of 50+ individuals with $7 million or more in annual revenue. You should be passionate about systems, processes, and training, and possess the ability to manage operational complexities effectively—from floor management to guest experience and complaint resolution. Collaboration with multiple stakeholders within the organization and the establishment of new operational systems at the highest standards of execution, communication, and hospitality excellence will be essential to your success.
Join suno as the Director of People Rewards, Operations & Systems, where you will spearhead innovative people reward strategies and operational systems that enhance employee satisfaction and engagement. In this pivotal role, you will lead a team dedicated to optimizing our compensation and benefits framework, ensuring alignment with organizational goals while promoting a culture of excellence and inclusivity.
Nexamp is hiring a Director of Finance Operations for its Boston, MA office. This hybrid role supports the company’s mission to advance clean energy and improve environmental outcomes. The Director will join the Portfolio Operations team, reporting to the VP of Portfolio Operations. Role Overview The Director of Finance Operations manages post-close financing operations for all Nexamp portfolios. Responsibilities focus on ensuring integrity and risk management from legal closure of construction debt through substantial completion and transition to long-term ownership. The position requires close coordination across teams to support timely funding and compliance. What You Will Do Lead post-close financing operations for assigned portfolios, serving as the main point of accountability for execution, risk management, and prioritization. Maintain accurate, up-to-date funding conditions precedent checklists, borrowing requirements, and integrated borrowing schedules for construction debt facilities and related financing activities. Coordinate delivery of conditions precedent packages across functions, including project company documents, real estate materials, third-party reports, and regulatory or security items, ensuring all materials are complete and ready for lender submission. Oversee the lender and tax equity investor reporting calendar, managing both regular and ad hoc deliverables to ensure they are prepared, reviewed, and submitted on time and with accuracy. Location and Reporting This is a hybrid position based in Boston, MA. The Director reports directly to the VP of Portfolio Operations.
Full-time|$120K/yr - $160K/yr|On-site|Boston, MA 02108 | 42.355626354 | -71.067321168
BAYADA Home Health Care is seeking a dedicated and experienced Registered Nurse Executive to assume the role of Division Director of Clinical Operations within our Assistive Care (AC) and Assistive Care State Programs (ACSP). This pivotal leadership position demands an RN with extensive experience in clinical program development, care service delivery, and a strong commitment to clinical excellence focused on outcomes. Prior experience in home care, particularly with home health aide and personal care services for senior clients, is highly desirable.POSITION SUMMARY:In this role, you will work collaboratively alongside the Practice President, Regional Directors, and other clinical and operational leaders to supervise clinical leadership in the AC/ACSP practices. You will define care standards and drive the execution of high-quality care in line with BAYADA Home Health Care's mission and the standards set by regulatory and accrediting bodies. This position will also require you to liaise with the Chief Clinical Officer, Chief Nursing Officer, and Clinical Standards and Leadership (CSL) office leaders to establish clinical processes and implement effective strategies that promote exceptional patient outcomes and sustainable growth.This position will require regular travel (approximately 40%).
About the US Marketplace Team The US Marketplace team at DoorDash focuses on expanding our presence in cities across the country. Our work helps customers discover top local options, supports merchants in growing their businesses, and offers dashers flexible earning opportunities. Role Overview: Director of Strategy & Operations - Local Markets The Director of Local Markets leads marketplace growth across multiple U.S. regions. This role partners closely with the Growth and Markets team to strengthen collaboration between marketing, sales, product, finance, and analytics. The goal: launch new offerings and raise service levels that help local markets thrive. This position shapes local growth strategies, runs experiments, finds partnership opportunities, builds relationships with external partners, and manages a roadmap to improve the local marketplace experience. What You Will Do Lead a team from day one, developing analytical skills and strong execution. Build business development efforts by cultivating relationships with growth partners and key merchants. Work across the US Marketplace Organization to develop strategic plans, secure resources, and improve user experiences in local markets. Collaborate with Product, Marketing, Analytics, Engineering, and Operations to identify and develop new growth initiatives. Use both quantitative and qualitative data, including AI tools, to inform strategy and direction. Turn concepts into real-world results, seeing projects through from idea to execution. Support ongoing improvement across the business. What We’re Looking For More than 10 years of experience in strategy and operations, ideally within a high-growth setting. Locations This role is based in one of the following cities: San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Atlanta, GA; Denver, CO; Boston, MA; Austin, TX; Dallas, TX; Houston, TX; Miami, FL.