Director of Client Experience

Sleek EventsLondon, England, United Kingdom

Hybrid Full-time

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Experience Level

Senior Level Manager

Qualifications

To excel in this role, you should possess:A minimum of 7 years in client management, preferably within the events or experiential marketing industry. Proven leadership experience, with the ability to inspire and motivate teams. Exceptional communication and interpersonal skills, with a strong client-centric focus. A strategic mindset with a flair for problem-solving and innovation. A degree in Marketing, Business Administration, or a related field is preferred.

About the job

WELCOME TO SLEEK EVENTS. IT'S A PLEASURE TO CONNECT.

Founded in 2013 by Jennifer Davidson, we are an independent experience partner specializing in creating exceptional events and experiences for some of the world’s most renowned brands.

Our collaboration with innovative and ambitious clients allows us to deliver impactful solutions, be it a vibrant product roadshow, a transformed B2B conference, a global car launch, or a prominent industry exhibition. Our mission is straightforward: to design human-centric experiences that foster community, ignite innovation, encourage collaboration, and unveil new opportunities for our clients.

Our dedication to excellence has earned us spots on the prestigious Sunday Times 100 Fastest Growing Company List (#21) and the Business Leader Growth 500 list for 2025. We are equally proud to be recognized as a 2025 Sunday Times and Campaign 'Best Place to Work'. These accolades emphasize our commitment to achieving success while prioritizing our people, purpose, and standards, a philosophy we refer to as 'growth without compromise.'

ABOUT US

At Sleek, we embody a people-first ethos. We celebrate individualism, uphold high standards, and believe that meaningful leadership and outstanding work are intertwined. Every team member is self-driven, inquisitive, and dedicated to personal and professional growth, irrespective of their position. We appreciate individuals who take initiative, address challenges proactively, respond to feedback, and thrive in a dynamic, high-performance environment.

Located in Wimbledon, our headquarters boasts a bright, modern, and collaborative atmosphere where team members genuinely enjoy sharing ideas, music playlists, lunchtime conversations, and occasional visits from our office dogs. Proudly embracing the Office By Design philosophy, we work from our headquarters four days a week with one remote workday, complemented by flexible core hours. This schedule is integral to our operations, as we believe we learn and perform better when together, after all, our business revolves around uniting people.

Our organizational structure is purposefully designed for growth, heavily investing in team development. Sleek is a welcoming space for all, catering to everyone from newcomers to seasoned professionals. We are committed to fostering a community where you can thrive and reach your full potential.

We actively encourage applications from diverse backgrounds and are prepared to make reasonable adjustments throughout the interview process as needed, just let us know.

ROLE SUMMARY

The Client Experience Director is a senior position responsible for overseeing the end-to-end client journey, ensuring exceptional service delivery and fostering long-term relationships with our clients.

About Sleek Events

Sleek Events is a dynamic and innovative company, established in 2013, dedicated to crafting memorable experiences for leading brands globally. We pride ourselves on our commitment to excellence and fostering a culture that values teamwork and individual growth.

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Full-time|Hybrid|London, England, United Kingdom

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Full-time|Hybrid|London, England, United Kingdom

At Clarion Events, our employees are the cornerstone of our operations. We take pride in our core values of PASSION, CARE, IMAGINATION, and TRUST, which guide our approach across all exhibitions and conferences.If you resonate with our values and aspire to join a thriving, dynamic, and creative global organization, we invite you to connect with us.About the Role:The Energy Council serves as a global network that links senior energy executives with finance and investment professionals, facilitating access to capital and deal-making opportunities. This is realized through a series of award-winning conferences and tailored networking experiences in locations like London, Houston, New York, Seville, Singapore, and Rio de Janeiro.We are excited to announce an opening for a driven and commercially savvy Sponsorship Sales Manager to join the Energy Council team. The successful candidate will be responsible for securing sponsorship for our global events portfolio, ensuring we exceed all commercial targets. Reporting directly to the head of the Energy Council, this role will focus on achieving sales KPIs and targets set in accordance with your commission structure.We seek an enthusiastic, entrepreneurial, and data-oriented individual committed to creating, executing, and analyzing the commercial strategies for each event. This role encompasses managing client relationships, crafting sales strategies, and meeting revenue goals across our event portfolio. The Sponsorship Sales Manager will work closely with marketing and production teams to ensure alignment with sales processes and objectives.The ideal candidate will demonstrate exceptional attention to detail, a client-focused mindset, proactive engagement, and strong teamwork abilities, with the capacity to handle multiple projects to a high standard.This position requires three in-office days adhering to US working hours, with a later start time. Flexibility in working hours is essential due to varying event schedules.Key Responsibilities:Strategic Consultative SalesPossess extensive professional experience in sales, demonstrating the ability to stimulate revenue growth.Engage in consultative sponsorship selling to assist clients in achieving their business goals through our event offerings.Forecast, monitor, and assess the sales pipeline to uncover risks and opportunities.Ensure that the event sales plan is executed as intended – meeting targets and staying within forecasts.Identify new commercial opportunities and develop innovative revenue streams.Maintain awareness of key market drivers and effectively integrate them into strategic direction and outputs.

Jan 21, 2026

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Director of Content Strategy (JR102529)

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Full-time|On-site|London, England, United Kingdom

At Clarion Events, our personnel are the cornerstone of our success. We take pride in our core values of PASSION, CARE, IMAGINATION, and TRUST, which guide our approach to all exhibitions and conferences.If you resonate with our values and aspire to contribute to a thriving, innovative, and global enterprise, we encourage you to apply.Role Overview:As the Director of Content Strategy for Clarion Events’ Defence & Security Portfolio, you will spearhead the execution of a forward-thinking content strategy designed to enhance engagement across our UK exhibitions and conferences. You will maintain close ties with our global portfolio, identifying trends, uncovering collaborative opportunities, and crafting innovative content proposals.Reporting to the Defence & Security Director, you will collaborate with an external content consultant to ensure that all content is not only relevant and thought-provoking but also ahead of industry trends. Furthermore, you will partner with the Editor in Chief of our Defence Digital division. Your leadership will instill energy and consistency in our storytelling, empowering teams to produce accurate, compelling, and impactful content that elevates our programs and engages our audiences.Key Responsibilities:Develop products in collaboration with global thought leaders.Oversee the implementation of a global commercial content strategy aligned with objectives.Create and deliver pertinent content that involves our military stakeholders.Design a content program that resonates with our audience.Manage internal teams and external agencies to produce multimedia assets.Guide Conference Managers/Producers in the creation and execution of event programs.Coordinate production with the operations team and provide data-driven recommendations in partnership with Senior Leadership to ensure alignment with the event timeline.Collaborate with our Conference Consultant to design a content strategy aimed at maximizing engagement and lead generation across all Defence & Security events.Work with Marketing Managers to shape and execute content-driven social media strategies and craft compelling press releases, features, and newsletters that highlight industry insights and client accomplishments.Establish and maintain strategic relationships with key industry stakeholders, including the MOD, Embassies, High Commissions, and Host Nations.Recruit senior military and government speakers for sessions and presentations.Lead, mentor, and develop the content team, fostering a culture of creativity, collaboration, and excellence.

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Clarion Events

Full-time|Hybrid|London, England, United Kingdom

At Clarion Events, our team is the driving force behind our success. We take pride in our core values of PASSION, CARE, IMAGINATION, and TRUST, which guide our actions across all exhibitions and conferences.If you resonate with these values and want to contribute to a thriving, innovative global business, we encourage you to apply.Opportunity Overview:We are on the lookout for a dynamic and creative Sponsorship Activations Manager to join our London office. This role encompasses a range of responsibilities, including the design and management of captivating sponsored show floor features, development of inspiring sponsorship activations, and collaboration with clients and partner associations to meet their participation requirements.Ideal Candidate Profile:We seek a highly organized and proactive individual who excels at fulfilling a diverse array of responsibilities. The successful candidate will possess a systematic approach, meticulous attention to detail, and the ability to juggle multiple tasks effectively. Although primarily office-based, this role will require attendance at live events, necessitating candidates to be willing to travel and adapt to the unique challenges of onsite environments. Here’s what we're looking for:A knack for organization and anticipating the needs of others.A passion for creativity; someone who dreams big, embraces innovation, and seeks new ways of working.A willingness to confront new challenges, adapt, and welcome change.A strong focus on delivering exceptional customer experiences and outcomes.A desire to grow your skillset through diverse experiences and interactions.A critical thinker who challenges assumptions and makes decisions grounded in customer insights.Key Responsibilities:Design, implement, and manage sponsored event features/areas that align with our brand and meet customer expectations.Oversee the complete sponsorship process from initial engagement to onsite activation.Manage a busy schedule of private sponsored meeting spaces, ensuring location allocations and fulfillment of package needs.Coordinate orders for necessary services including build, staffing, furniture, AV, catering, and signage to ensure proper onsite delivery.Effectively manage assigned budgets to maximize savings.Ensure activations meet the required minimum yield.Identify new sponsorship opportunities to support the Sales team in driving additional revenue.Collaborate with clients, associations, and sponsors to ensure successful activations.

Jan 6, 2026

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Director of Client Experience

Sleek Events

Full-time|Hybrid|London, England, United Kingdom

WELCOME TO SLEEK EVENTS. IT'S A PLEASURE TO CONNECT.Founded in 2013 by Jennifer Davidson, we are an independent experience partner specializing in creating exceptional events and experiences for some of the world’s most renowned brands.Our collaboration with innovative and ambitious clients allows us to deliver impactful solutions—be it a vibrant product roadshow, a transformed B2B conference, a global car launch, or a prominent industry exhibition. Our mission is straightforward: to design human-centric experiences that foster community, ignite innovation, encourage collaboration, and unveil new opportunities for our clients.Our dedication to excellence has earned us spots on the prestigious Sunday Times 100 Fastest Growing Company List (#21) and the Business Leader Growth 500 list for 2025. We are equally proud to be recognized as a 2025 Sunday Times and Campaign 'Best Place to Work'. These accolades emphasize our commitment to achieving success while prioritizing our people, purpose, and standards—a philosophy we refer to as 'growth without compromise.'ABOUT USAt Sleek, we embody a people-first ethos. We celebrate individualism, uphold high standards, and believe that meaningful leadership and outstanding work are intertwined. Every team member is self-driven, inquisitive, and dedicated to personal and professional growth, irrespective of their position. We appreciate individuals who take initiative, address challenges proactively, respond to feedback, and thrive in a dynamic, high-performance environment.Located in Wimbledon, our headquarters boasts a bright, modern, and collaborative atmosphere where team members genuinely enjoy sharing ideas, music playlists, lunchtime conversations, and occasional visits from our office dogs. Proudly embracing the Office By Design philosophy, we work from our headquarters four days a week with one remote workday, complemented by flexible core hours. This schedule is integral to our operations, as we believe we learn and perform better when together—after all, our business revolves around uniting people.Our organizational structure is purposefully designed for growth, heavily investing in team development. Sleek is a welcoming space for all, catering to everyone from newcomers to seasoned professionals. We are committed to fostering a community where you can thrive and reach your full potential.We actively encourage applications from diverse backgrounds and are prepared to make reasonable adjustments throughout the interview process as needed—just let us know.ROLE SUMMARYThe Client Experience Director is a senior position responsible for overseeing the end-to-end client journey, ensuring exceptional service delivery and fostering long-term relationships with our clients.

Feb 13, 2026

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Community Lead

Accurx

Full-time|On-site|London (Shoreditch)

Accurx designs digital tools to help NHS healthcare professionals connect with patients and colleagues. The platform began as a text messaging service for GPs and now supports 98% of GP practices and 68% of NHS Trusts across the UK. Key features include Total Triage for managing patient demand, Self-Book for appointment scheduling, Patient Questionnaires for automating care, Accumail for instant staff communication, and Accurx Scribe for generating medical notes with AI. Each tool aims to save time for clinicians and improve patient care. Role overview The Community Lead, based in Shoreditch, London, plays a key role in connecting healthcare professionals and supporting their learning. This position focuses on growing and nurturing one of the UK’s most active clinical communities. The Community Lead ensures users feel valued, collects their feedback, and helps turn those insights into product improvements and stronger brand loyalty. Main responsibilities Strategic community development: Set and deliver a long-term vision for both primary and secondary care communities. Lead community initiatives and ensure engagement leads to product adoption and advocacy. Transforming feedback into action: Analyze clinician feedback and insights to shape product improvements and guide community initiatives.

Apr 24, 2026

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