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Director of Inside Sales

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Requirements:High-impact professional eager to drive disruptive technology in a vast market. Proven experience in developing revenue-generating, touch-less sales programs for successful SaaS businesses. Exceptional interpersonal skills, particularly at the executive level. A minimum of 3 years of demonstrated consistent overachievement. Self-motivated, seeking a continuous improvement environment with a hands-on approach. Willingness to travel one week per month. Fluency in English, both spoken and written, plus proficiency in at least one additional language. Successful track record in a multicultural environment. Experience working in a 24x7 global team setup.

About the job


At SQUAREdomain, we collaborate with leading clients to find exceptional talent and drive competitive advantage. We are currently seeking a Director of Inside Sales who will oversee a global low-touch sales initiative, with distinct revenue targets for each geographical region.

As the Director of Inside Sales, your primary focus will be to architect, design, implement, and iteratively enhance a seamless sales program aimed at onboarding new customers with minimal friction.


Key Responsibilities:

  • Lead the development of a highly automated, resource-efficient onboarding program for users to integrate their production-ready applications into the Marketplace.
  • Design and implement a touch-less strategy to onboard telecommunications partners.
  • Empower Marketplace telco partners to swiftly acquire low-touch opportunities within their existing business customer base.

Additional Responsibilities:

  • Define and refine the Ideal Customer Profile (ICP) for touch-less sales.
  • Establish a scientific, measurable process to quickly identify and eliminate bottlenecks in the sales funnel.
  • Collaborate with the marketing team to enhance lead generation and conversion rates from Marketing Qualified Leads (MQL) to Sales Qualified Leads (SQL).
  • Partner with business development to explore the best pathways for penetrating the CPaaS market.
  • Provide the field sales team with customers primed for expansion into six-figure Annual Contract Value (ACV).
  • Work closely with the Customer Success team to ensure a smooth onboarding process, successful conversions, and growth opportunities.
  • Collaborate with Product Management to identify high-demand features for Open Source and Commercial code repositories, while deprioritizing features that provide low conversion value.
  • Reduce the duration of Proof of Concept cycles.
  • Optimize the touch-less sales program for initial entry points of up to $499/month for credit card transactions.
  • Maintain a Lifetime Value (LTV) ratio of ≥ 3x Customer Acquisition Cost (CAC) for touch-less sales program accounts.
  • Oversee the management of Hubspot and Salesforce reports.
  • Utilize advanced technology for customer engagement, acquisition, and analytics, including omni-channel user interaction, real-time chat/voice/video, and intelligent bot-assisted customer interactions.
  • Forecast sales metrics for 3, 6, 9, and 12 months ahead, measuring progress against established goals.
  • Provide weekly summaries of pipeline metrics to the executive team, including MQL, SQL, wins, and conversion rates.

About SQUAREdomain

At SQUAREdomain, we are committed to facilitating our clients' competitive edge by connecting them with the finest consultants for their leadership teams. Our mission is to empower candidates to achieve their career goals while providing valuable insights throughout the interview process and guarding their personal brand.

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