Director of People Operations

WPP Media is WPP’s AI-powered media operating unit, collaborating with major global brands to deliver creative personalization at scale. The team blends expertise in media, data, and partnerships, using the WPP Open marketing platform and Open Intelligence to help clients understand and measure the impact of their media investments. More information can be f…

Director of OperationsFfern is seeking a highly skilled Director of Operations to spearhead our manufacturing and logistics operations along with overseeing our customer service functions from start to finish.As a craft-driven, seasonal fragrance house, we pride ourselves on a sophisticated and high-standard supply chain. This role transcends the typical operations position; it presents a unique opportunity to develop a top-tier operations and service structure within a modern luxury business—one that adeptly manages manufacturing complexities, scales efficiently, and maintains an exceptional quality of customer experience as we expand.This is a hands-on leadership role. We seek an individual equally comfortable with intricate details and the broader strategic vision, capable of making informed purchasing decisions, maintaining operational efficiency, guiding teams, enhancing partner performance, establishing reliable financial reporting, and fostering continuous improvement across our entire operational framework.Key ResponsibilitiesOversee all aspects of physical operations: purchasing, inbound logistics, inventory accuracy, 3PL management, order fulfillment, returns, and reliability through seasonal fluctuations, while aiding in the operationalization of new product launches.Collaborate with Growth and Finance teams to anticipate demand for physical goods, assess 3PL capacity, and determine customer service workforce requirements.Lead the Customer Service team to deliver a world-class experience while ensuring operational efficiency, including managing staffing, productivity, AI, tooling, quality assurance, knowledge base, capacity forecasting, and feedback mechanisms into Operations, Product, Brand, and beyond.Develop finance-grade operational reporting, including up-to-date COGS, stock counts and reconciliation, cost-to-serve metrics, fulfillment and returns data, and customer service metrics.Enhance supplier performance and relationships, instilling procurement discipline focused on cost, quality, reliability, and lead times.

We are in search of a skilled Director of Revenue Operations to take charge of our sales operations and ensure seamless continuity during a critical transition. This pivotal role demands comprehensive management of HubSpot as our sales CRM, encompassing pipeline management, forecasting, reporting, and governance of the sales process.The ideal candidate will possess extensive hands-on HubSpot experience within a sales organization, demonstrating a solid grasp of the sales environment rather than marketing-focused CRM management. The role requires agility and a capacity to collaborate effectively with senior sales leadership to drive revenue achievement.Key ResponsibilitiesRevenue Operations & CRM ManagementServe as the main administrator and owner of HubSpot for the sales team, ensuring data integrity, CRM cleanliness, and adherence to processes.Enhance and manage sales pipelines, deal stages, properties, workflows, and dashboards in accordance with sales requirements.Oversee user access, permissions, and system configurations for sales team members.Guarantee that HubSpot facilitates accurate forecasting, deal advancement, and reporting for leadership.Pipeline Management, Forecasting & ReportingLead the sales forecasting procedures and cadence, delivering precise and timely reports to sales leadership.Generate regular reports on pipeline performance and conversion rates to aid decision-making.Collaborate with Sales and Finance teams to ensure alignment of pipeline data with revenue reporting expectations.Sales Process Documentation & EnablementAssist in the documentation of sales processes, playbooks, and HubSpot best practices.Act as a resource for sales team members regarding CRM usage, process queries, and troubleshooting.Promote uniformity in deal management and data entry practices across the sales team.Cross-Functional CollaborationEngage closely with Sales leadership, Finance, and Revenue Operations stakeholders to ensure alignment of CRM and sales operations with broader organizational objectives.Facilitate the transition of tasks between Sales and Customer Success teams as necessary.

Salary: £84,080 - £100,896Role Duration: PermanentLocation: London, UK (Hybrid - 50% office attendance)The Academy of Medical Sciences is seeking a commercially astute and exceptionally organized leader to oversee operations and infrastructure throughout our estate, systems, and events. The ideal candidate will possess both visionary insight and meticulous attention to detail, ensuring an exceptional customer experience while expanding our conferencing and events business into new territories. You will confidently lead a multidisciplinary team, set high standards, enhance KPIs, and ensure the seamless, secure, and sustainable operation of the Academy.Application Deadline: 15 April 2026 at 17:00.Interviews are anticipated to occur during the week of 27 April 2026.

Runway East is looking for a Director of Operations to lead its London portfolio. This senior role covers full operational oversight for 8-10 sites across the city, with responsibility for team leadership, member experience, and site profitability. Work arrangement Based in London, UK At least 1 day per week in the Covent Garden office 2-4 days per week at other London locations of your choice 0-1 day per week working from home This position reports directly to Sophie Marsh, COO. What you will do Oversee daily operations for 8-10 London sites Lead and develop a team of General Managers and Community Associates Take full ownership of the P&L for the London portfolio Set and maintain high standards for member experience and team performance Drive site profitability and operational excellence What we look for Strong motivator who brings energy and enthusiasm to the team Celebrates achievements and uplifts team spirit Challenges complacency and fosters a high-performing culture Experience managing other managers, such as General Managers, site leads, or area managers Comfortable leading through others without micromanaging Runway East is a certified B Corp focused on flexible workspaces and sustainable growth for ambitious businesses. The company values service, attention to detail, and a sense of ownership throughout its operations.

Managing business expenses can often be a complex and frustrating task. At Pleo, we are committed to transforming this experience with our innovative spend management solutions that empower finance teams and employees alike, making money management effortless and rewarding. Our vision is to enable businesses to 'go beyond' the conventional.The name 'Pleo' signifies 'more than you’d expect', a philosophy that has fueled our success over the past decade.As we reach a crucial juncture in our growth, every decision we make directly influences over 40,000 customers and our overall success. We seek individuals who take pride in identifying customer needs, simplifying intricate challenges, and respectfully challenging the status quo. With ambitious goals driving us forward, we embrace the exciting journey of growth. Our diverse team of over 850 individuals from more than 100 nationalities collaborates to pioneer the future of business spending.About the RoleWe are in search of a Director of Go-To-Market Operations to join our Revenue Operations team at Pleo. In this pivotal role, you will be instrumental in shaping and executing the strategies that fuel our global expansion, as part of the RevOps leadership team focused on scaling our presence across Europe. If you thrive on building exceptional operational frameworks from the ground up and have a passion for the convergence of data, technology, and human performance in the FinTech sector, this is the role for you!Collaboration and ReportingYou will report directly to our VP of Revenue Operations, collaborating closely with teams in Sales, Marketing, and Customer Success. Our cohesive team of 12 direct reports is dedicated to maximizing revenue efficiency and achieving Go-To-Market excellence. Additionally, you will partner with teams across Strategy, Finance, Data, and Product to ensure the seamless execution of our commercial strategy.Your ResponsibilitiesAs the Director of Go-To-Market Operations, you will:Implement initiatives to enhance the customer journey, ensuring our Go-To-Market approach is smooth and scalable.Collaborate with the Revenue Leadership team to devise innovative solutions for territory management, quota setting, and lead management.Analyze complex datasets to inform board-level decision-making and long-term commercial strategy.Support regional commercial initiatives with a structured framework and strategic guidance.

At Pharmacierge, we are revolutionizing the private pharmacy landscape in the UK. Situated on Wimpole Street in the prestigious London Harley Street Medical Area, we collaborate with top private clinicians to offer a smooth, secure, and highly personalized medication service.Our philosophy is built on clinical excellence, empathy, and innovation. We integrate advanced technology with a passionate team of healthcare professionals to guarantee that every patient and prescriber receives the same quality of care we would want for our own families.As we continue to expand, we seek a Director of Dispensary Operations to oversee the performance, structure, and delivery of Pharmacierge's dispensary.Role OverviewThis senior operational leadership position is central to our organization, responsible for ensuring that dispensary workflows are efficient, staffing aligns with demand, and operational challenges are addressed promptly before escalation.You will mentor and foster the development of our established Team Leads and managers, balancing hands-on operational management with effective delegation and escalation as necessary.Key ResponsibilitiesOversee the daily performance and delivery of the Pharmacierge Dispensary.Lead and develop Team Leads to cultivate a robust, accountable leadership structure.Ensure workflows operate safely, efficiently, and at the required pace.Manage capacity, staffing, and operational pressure points effectively.Drive performance through well-defined KPIs, standards, and a commitment to continuous improvement.Collaborate with Clinical, Compliance, and Supply Chain teams to provide safe and seamless patient care.Why Join Us?Directly influence how patient care is delivered daily.Lead, coach, and enhance a strong operational leadership team.Establish systems and processes that scale with the business.Take genuine ownership in a pharmacy that prioritizes quality, speed, and accuracy.

Navigating the complexities of spend management can be daunting, and cumbersome processes often lead to inefficiencies that affect more than just finance teams. At Pleo, we are revolutionizing this landscape. Our innovative spend management solutions streamline financial operations, empowering both finance professionals and employees to manage their budgets effortlessly and effectively, all while striving to help businesses 'go beyond'.The name 'Pleo' translates to 'more than you’d expect', and this principle has driven our success for over a decade.As we embark on an exciting new chapter, every decision we make impacts our 40,000+ customers and our shared success. We seek individuals who excel at identifying customer needs, transforming complex challenges into straightforward solutions, and who are not afraid to question the status quo—always with respect and ambition. With a diverse team of over 850 people from more than 100 nationalities, we are committed to shaping the future of business spending together.About the RoleWe are in search of a Director of Go-To-Market Operations to join our Revenue Operations team at Pleo. In this pivotal role, you will be instrumental in designing and executing the strategies that drive our global expansion, while also being a key member of the RevOps leadership team as we enhance our market presence across Europe. If you are passionate about crafting exceptional operational frameworks and are enthusiastic about the intersection of data, technology, and human performance in the FinTech sector, this is the opportunity for you!Your TeamYou will report directly to our VP of Revenue Operations and collaborate closely with teams in Sales, Marketing, and Customer Success. Our cohesive team of 12 direct reports is dedicated to maximizing revenue efficiency and achieving excellence in our go-to-market strategies. Additionally, you will partner with teams across Strategy, Finance, Data, and Product to ensure the successful execution of our commercial objectives.Your ResponsibilitiesAs the Director of Go-To-Market Operations, your responsibilities will include:Implementing initiatives that enhance the customer journey, ensuring our go-to-market approach is seamless and scalable.Working alongside the Revenue Leadership team to create innovative solutions for territory management, quota setting, and lead management.Analyzing complex data sets to contribute to board-level decision-making and long-term commercial strategy development.Providing support frameworks to regional commercial teams to ensure alignment with our overall strategy.

Position: Director of Retail OperationsLocation: London, HybridEmployment Type: Full Time, PermanentSalary: £70,000 - £80,000 per annum plus performance-based commission, commensurate with experience.Role Grade: M5About Ocean Bottle: Ocean Bottle is on a mission to restore the ocean's health to a state better than what we inherited. By uniting people to finance plastic collection, we produce award-winning reusable bottles and cups. For every product sold, we fund the collection of 1,000 plastic bottles before they can reach the ocean. To date, we have successfully removed the equivalent of 2 billion plastic bottles from vulnerable regions.We believe that sustainability should be a collective effort; it’s not about a few individuals executing it perfectly, but about millions contributing in their own way. Our products empower consumers and businesses to effect meaningful change while supporting refill practices and funding plastic collection.Join us as we transform the market and promote collaborative solutions that harness the ocean’s potential.Your Responsibilities: As we embark on our next growth phase, we seek a Director of Retail Operations to lead our Sales team. This role is pivotal in defining and implementing our global retail strategy, establishing and nurturing high-value retail and distribution partnerships, and driving revenue growth across our product lines.

Director of Retail OperationsAt Cubitts, we are on a mission to revolutionize the spectacles industry, bringing fresh ideas and high standards to a sector that has remained largely unchanged for centuries. With two-thirds of the population wearing glasses, and half doing so daily, the potential for transformation is immense. We are seeking a passionate and customer-oriented Director of Retail Operations to spearhead our efforts to create a world-class customer experience across all channels.In this pivotal role, you will cultivate a customer-centric culture that extends beyond the physical store, enabling teams to forge meaningful relationships with customers by understanding their lifestyles and priorities. You'll be responsible for training, coaching, and inspiring our teams to embody the essence of our brand in every interaction.This is an exciting challenge that offers a unique opportunity for the right candidate to lead and make a significant impact in a truly exceptional company.Key Responsibilities:Report directly to the Managing Director of Cubitts, overseeing our portfolio of 18 retail stores across the UK, including a retail support team comprising a Senior Retail Manager and Retail Operations.Instill and maintain the brand's culture in the daily operations of store teams, paying attention to every detail of the customer journey.Develop a holistic service approach to retail, ensuring each store acts as a vital touchpoint in a global network that includes online platforms and other retail formats.Maintain high standards for store presentation and operations to foster excitement and loyalty, while executing company initiatives and providing actionable feedback to enhance visual merchandising and store layouts.Act as the key retail stakeholder in leadership meetings, presenting relevant information with clarity and confidence.Utilize strong analytical and forecasting skills to assess performance metrics and develop strategic plans to exceed expectations, contributing to financial planning and operational efficiency.Manage budgets and costs effectively, safeguarding the financial integrity of the company’s physical stores and inventory, and be accountable for the overall P&L of your stores and their impact on the entire network.Address escalated customer issues promptly, ensuring timely resolutions that demonstrate our commitment to customer satisfaction.

The Director of Marketing Operations at OakNorth leads a team focused on developing and executing marketing strategies. This role shapes how the company approaches campaigns and ensures that marketing efforts reach and engage the right audience. Key responsibilities Oversee the creation and implementation of marketing strategies Manage marketing budgets and allocate resources effectively Align marketing initiatives with broader business goals Collaborate with cross-functional teams to strengthen brand presence and customer engagement What OakNorth is looking for Strong strategic thinking and leadership skills Experience managing and mentoring marketing professionals Solid background in marketing analytics and digital marketing trends Ability to drive operational efficiency within marketing functions This position is based in London and offers the chance to guide both the strategy and day-to-day operations of OakNorth’s marketing team.

Our MissionAt Planday, we believe that effective scheduling goes beyond merely filling shifts. It's about achieving a harmonious balance that fosters business growth while promoting a fulfilling work/life balance for our team members.As part of Xero, we are leveraging Agentic AI to create a future where managers can effortlessly optimize their time, allowing their teams to thrive. Our goal is to transform shift work into a more humane experience, ensuring that every shift worker enjoys the work/life balance they deserve. We utilize cutting-edge technology to empower individuals to reach their full potential, both at work and in their personal lives.Founded in 2004 and headquartered in Copenhagen, Denmark, Planday serves hundreds of thousands of users worldwide. We became a part of Xero in 2021, enhancing our capabilities to deliver exceptional scheduling solutions.Your ImpactAs the Director of Revenue Operations, you will lead and manage the commercial operating system that drives Planday's growth and success.Your primary responsibility will be to bring clarity, control, and momentum to our planning, execution, measurement, and iteration of our go-to-market strategy. You will bridge the gap between strategy and execution by implementing scalable processes, managing commercial systems and data definitions, and providing leaders with the insights and rhythm necessary to proactively guide growth.Operating as both a strategic leader and hands-on operator, you will define our direction while being deeply involved in the practical aspects of implementation, including forecasting, planning, systems design, playbooks, and performance rhythms.This role is crucial in shaping how Planday plans, steers, and scales its growth, ensuring that all commercial decisions are intentional, data-driven, and actionable.Your ResponsibilitiesContinuously enhance Planday’s commercial operating model, outlining how growth is planned, executed, measured, and refined.Lead and nurture a high-performing Revenue Operations team that acts as internal consultants and execution partners.Oversee revenue planning, forecasting, and scenario modeling to guide strategic investments and trade-offs.Design and improve go-to-market processes across the entire customer lifecycle, from lead acquisition to renewal.Manage commercial systems, data definitions, and field governance across Salesforce and related GTM tools.Translate strategy into actionable operating plans, playbooks, and standards for Sales and Marketing teams.

About Stef & Philips Stef & Philips works to improve the lives of vulnerable people across the UK by providing safe, appropriate homes and vital services for those experiencing homelessness. Supported by compassionate investors, the company puts people at the centre of its culture, prioritising wellbeing, inclusion, and opportunity for all. Company Background Founded in 2006 as a family-run lettings agency, Stef & Philips expanded in 2012 to meet the growing need for quality social housing. Today, the company manages over 4,300 accommodation units and supports 7,500 tenants nationwide. By working closely with private investors, local authorities, charities, and housing associations, Stef & Philips has built a comprehensive model that delivers reliable accommodation and helps residents thrive. All maintenance is handled by dedicated in-house teams to ensure consistent, high-quality service. Role Overview: Director of Maintenance Operations The Director of Maintenance Operations leads all maintenance activities across a varied and extensive property portfolio, which includes large sites and many Houses in Multiple Occupation (HMOs). This leadership role covers both reactive and planned preventative maintenance, with a focus on service quality, compliance, operational efficiency, and tenant satisfaction. The position involves managing internal teams, working with external contractors, and driving ongoing improvements in maintenance operations. Main Responsibilities Set strategic direction for the maintenance function across the organisation. Lead, develop, and organise a team of around 30 engineers, ensuring effective supervision and a clear team structure. Oversee maintenance operations to maintain compliance with industry standards and regulations. Location This role is based in London, England, United Kingdom.

Join ComplyAdvantage, a pioneering SaaS firm dedicated to eradicating financial crime through innovative intelligence infrastructure. As the Senior Director of Revenue Operations, you will play a crucial role in architecting and scaling the operational framework that underpins our global go-to-market strategy. This influential position acts as a nexus among Sales, Marketing, Customer Success, Finance, and Product teams, driving sustainable and efficient growth across various regions, products, and customer demographics.In this mission-driven role, you will establish a high-performing RevOps function that propels our next growth phase, ensuring alignment across go-to-market teams, enhancing forecasting precision, and boosting sales productivity.

Our MissionTransforming Clinical Trials for the Future: At Lindus Health, we are pioneering a new era in clinical trials, making them faster and more dependable than ever before. Every innovative treatment requires robust clinical trials to verify safety and effectiveness. Unfortunately, the existing systems are outdated, leading to increased costs and delays that prevent patients from accessing essential new therapies. We are not merely a better CRO; we are reshaping the perception of treatment development, ensuring patients receive groundbreaking therapies without unnecessary wait.Our Impact: Since our inception in March 2021, we've successfully powered over 100 clinical trials involving tens of thousands of patients. Our recent $55M Series B funding from Balderton Capital, along with support from Creandum, Firstminute, Seedcamp, and Visionaries, is a testament to our growing influence.What It's Like to Work HereJoining Lindus Health means experiencing:Mission-Driven Work: Be part of a team that is revolutionizing an outdated industry, allowing you to significantly impact patients' lives and witness the results of your efforts firsthand.Dynamic Growth & Ownership: We value hard work and tangible outcomes. You’ll have real responsibilities, engage across various domains, and play a key role in shaping our success.Collaborative Culture: Collaborate with intelligent and motivated individuals in a relaxed environment. At Lindus, we dismantle silos, embrace fun as a core value, and foster creativity.Are you ready to help power biology's century? We want to hear from you!About the RoleWe seek an Associate Director of Clinical Operations to step into a pivotal leadership role, blending portfolio management with commercial oversight, sponsor relationship management, and team leadership. This position connects operational excellence with commercial insight, ensuring the success of clinical trials.About YouWe invite you to apply if you possess:A minimum of 10 years of experience in clinical trials.Extensive expertise in Clinical Operations, coupled with exceptional skills in project management, work ethic, adaptability, stakeholder communication, solution-oriented thinking, and initiative.

About Nexxen: At Nexxen, we revolutionize advertising through a flexible, data-driven approach. Our innovative technology empowers advertisers, agencies, publishers, and broadcasters worldwide to harness data and advanced television in ways that resonate with their unique needs. At the heart of our offerings is a robust technology stack that includes a demand-side platform (DSP) and a supply-side platform (SSP), all anchored by the Nexxen Data Platform.Why Join Us? Be part of a dynamic team that is reshaping the advertising landscape with our creative and adaptable solutions. At Nexxen, we embrace a culture rooted in the 3Cs: Customer Centricity, a Curious Mindset, and Collaboration without Ego. Our global presence means you can contribute to impactful projects that drive real change.Your Safety is Our Priority: Nexxen is committed to the safety and well-being of its employees. We advise all job seekers to be cautious of online scams and fraudulent job listings. Rest assured, Nexxen will never ask for payment in any form as a condition of employment. If you encounter suspicious communications or job postings claiming to be from Nexxen, please reach out to us at infosec@nexxen.com for verification. Your trust is paramount. Stay safe and informed.

About the Role: As the Director of Finance Operations at Kerv, you will spearhead our Billing, Credit Control, and Accounts Payable teams within a rapidly evolving technology environment. Your leadership will ensure the precise and prompt issuance of invoices, effective cash collection, and streamlined supplier payment processes. Collaborating with our transformation team, you will design and implement innovative global finance practices across our organization. The ideal candidate will possess a strong background in guiding teams through substantial operational changes, particularly during our current practice migrations. Your strategic vision will be crucial for successfully transitioning from manual and fragmented processes to automated, scalable, and standardized workflows. This senior role, reporting directly to the Group Financial Controller, will position you as a role model for your team and a vital point of contact within the company. Your Responsibilities: Operational Finance Leadership: Evaluate and optimize existing operational finance processes (Billing, Credit Control, Accounts Payable), creating a roadmap for transformation that emphasizes automation and efficiency. Collaborate with the transformation team to execute improvements, implement new systems, and establish global, scalable processes. Lead and mentor teams across Billing, Credit Control, and Accounts Payable. Billing & Credit Control Duties: Oversee the complete billing and cash collection cycle, ensuring accuracy and compliance. Work closely with divisional account managers to facilitate timely billing and effective post-billing collections, aligning with stakeholder expectations. Guarantee timely monthly billing to support an expedited month-end close. Manage cash collections and integrate them into short-term cash flow forecasts. Develop policies, processes, and documentation for billing and credit control. Monitor WIP levels to ensure timely billing of projects. Serve as the primary contact for audits related to billing and credit control. Encourage a culture of continuous improvement and implement best practices.

Join Interpath, a rapidly expanding international advisory firm renowned for its extensive expertise across various sectors including deals, advisory, and restructuring. Our mission is to provide actionable solutions to global enterprises, investors, and stakeholders facing complex challenges and critical decision-making moments.We pride ourselves on being agile, independent, and free from conflicts of interest, driven by a commitment to excellence and ethical practice. Our diverse teams harness specialized technical knowledge and substantial sector experience to deliver exceptional results in our service lines.Founded in 2021, Interpath has swiftly established a strong presence across the UK, Ireland, France, Germany, Austria, Spain, the British Virgin Islands, the Cayman Islands, Bermuda, Barbados, and Hong Kong. Our vision is to emerge as a leading global advisory firm by 2030.We are excited to announce the expansion of our Value Creation service line to include Operational Deal Services, offering a unique opportunity to join a new business segment within our esteemed firm. Led by accomplished Managing Directors, our Integration and Separation team specializes in delivering advisory services across pre-and post-deal carve-outs, integrations, operational due diligence, and value creation initiatives.As the Director in the Integration & Separation team, you will spearhead teams in executing multifaceted, stakeholder-driven advisory engagements at both domestic and international levels, while enhancing Interpath's reputation as a top-tier provider of deals and value creation advisory services. You will play a pivotal role in assisting transformative projects that significantly influence our clients' future growth and success.

About NextStep NextStep connects top consulting professionals with leading roles through an intelligent, AI-driven platform. The team works with innovative companies across multiple industries, matching experienced talent to positions where they can make a measurable impact. This search is on behalf of a client seeking a Portfolio Director / Operating Partner. About the Client The client is a UK-based growth equity fund managing £900 million in assets. Their focus is on founder-led technology and software companies at Series B to D stages. With 18 active investments, the fund prioritizes operational value creation as much as financial structuring. This new Portfolio Director / Operating Partner role will play a central part in supporting portfolio companies through key growth milestones. Role Overview The Portfolio Director / Operating Partner will work directly with management teams in the fund’s portfolio companies. The position involves applying operational experience, strategic thinking, and commercial judgment to solve challenges that influence business performance. Typically, this means working closely with one or two companies at a time, partnering with founders and CEOs on projects that shape the fund’s returns. Key Responsibilities Quickly assess operations and strategy across portfolio companies to identify areas for value creation. Work alongside leadership teams to design and deliver initiatives that improve growth, operations, and organizational effectiveness. Support CEOs with high-priority issues, such as go-to-market planning, pricing, hiring, and operational structure. Offer operational perspectives to the investment team during due diligence for new deals. Build and maintain trusted advisor relationships with founders and board members. Requirements 12–18 years of relevant experience, including time as a Partner or Engagement Manager in management consulting, in private equity operational teams, or in a C-suite operational role within a technology or software company. Proven ability to drive substantial operational and commercial improvements through hands-on work. Strong interpersonal skills, with a talent for building trust with founders and navigating complex operational settings. Location London