Director of Sales Development

VapiSan Francisco

On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Bachelor's degree in Business, Marketing, or a related field. Proven experience in sales development or a related field, preferably in a technology-driven environment. Demonstrated ability to build and lead high-performing sales teams. Strong analytical skills with a data-driven approach to decision-making. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

About the job

About Vapi:

Vapi is pioneering the transition to voice as the primary interface for human interaction.
We offer the most adaptable platform for deploying voice agents, tailored to diverse applications.
In just two years, our community has expanded to over 600,000 developers, with 2,000+ new members joining daily.
Experience Vapi's capabilities today!

Why This Role is Crucial:

As we scale from early success to consistent global revenue growth, we are committed to establishing a premier pipeline generation engine.
The creation of our sales pipeline must transition into a reliable, data-driven process that supports our next phase of annual recurring revenue (ARR) growth.
We are seeking a Head of Sales Development to design, implement, and expand this essential function from the ground up.

Your Responsibilities:

First 30 Days:
- Assess current pipeline performance, outbound strategies, ideal customer profile (ICP) definitions, and conversion metrics.
- Collaborate with Sales, Marketing, and Revenue Operations to align on pipeline objectives, territories, and coverage models.
- Formulate the sales development strategy, establish key performance indicators (KPIs), reporting frameworks, and operational rhythms.
- Review the tech stack (Salesforce, sequencing tools, data providers) and pinpoint any deficiencies.
Next 60 Days:
- Initiate the hiring and onboarding of exceptional Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) across key regions.
- Roll out structured outbound and inbound qualification playbooks aimed at developers, technical buyers, and enterprise decision-makers.
- Establish performance dashboards to monitor pipeline generation, meeting quality, and conversion efficiency.
- Set up coaching schedules and career advancement pathways for SDR development.
Final 90 Days:
- Take ownership of and consistently achieve pipeline generation targets aligned with revenue objectives.
- Expand the global SDR team with defined territory models and performance benchmarks.
- Provide executive-level insights and reports on funnel health, pipeline coverage, and forecasting data.

About Vapi

At Vapi, we are at the forefront of transforming how humanity interacts with technology through voice. Our platform empowers developers to create innovative voice applications, facilitating a seamless user experience. Join us as we redefine communication and engagement in the digital age.

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Full-time|On-site|San Francisco

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Director of Sales Development

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