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Experience Level
Senior Level Manager
Qualifications
Proven experience in a senior HR role, preferably with a focus on total rewards and HR operations. Strong understanding of compensation structures, benefits administration, and HR best practices. Excellent analytical skills and the ability to translate data into actionable insights. Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels. Experience in leading HR projects and initiatives from conception to execution. A degree in Human Resources, Business Administration, or a related field; a Master's degree is a plus.
About the job
As the Director of Total Rewards & HR Operations at SeatGeek, you will play a pivotal role in shaping our employee experience through competitive compensation and benefits strategies. You will lead initiatives that enhance employee engagement, retention, and overall satisfaction, ensuring that we attract top talent in the industry.
Your expertise in compensation analysis, benefits design, and HR operations will be vital in driving the success of our HR programs. You will collaborate closely with cross-functional teams to align our total rewards strategy with our business objectives.
About SeatGeek
SeatGeek is a leading ticketing platform that empowers fans to connect with the events they love. We are committed to providing an exceptional ticket-buying experience through innovative technology and a customer-centric approach. Our dynamic team is driven by a passion for live events and a dedication to making them accessible to everyone.
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Join SeatGeek: Where Live Events Come to Life!At SeatGeek, we believe that live events are transformative experiences that bring people together. Our innovative technology and fan-centric approach are revolutionizing the ticketing industry.As a pioneering technology company, SeatGeek is on a mission to disrupt the $300 billion ticketing landscape. We have the vision, products, and team to enhance the experience for performers, venues, and fans while establishing a lasting consumer brand. Now, we’re looking for passionate individuals like you to join our journey.We’re seeking a Senior Machine Learning Engineer to join our R&D team, bringing your expertise to our dynamic projects.
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About the Role SeatGeek is looking for a Client Success Manager to support sports and entertainment clients in New York. This role focuses on building strong relationships, understanding client goals, and helping partners grow their businesses. By working closely with clients, the Client Success Manager identifies opportunities for value, encourages product adoption, and supports revenue growth for both SeatGeek and its partners. What You Will Do Collaborate with sports and entertainment clients to understand their objectives and challenges Use data and industry knowledge to guide clients toward strategic decisions Promote product adoption and demonstrate value to partners Drive revenue growth for clients and SeatGeek through ongoing partnership management Lay the foundation for long-term, mutually beneficial relationships Growth and Learning This position offers a clear path for professional development. The Client Success Manager will gain exposure to commercial strategy, product implementation, and value realization while working with well-known names in sports and entertainment. Location This role is based in New York, New York.
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Join SeatGeek: Where Live Events Come to LifeAt SeatGeek, we believe in the transformative power of live events. Our mission is to revolutionize the ticketing industry with cutting-edge technology and a fan-centric approach. We're on a quest to make live experiences accessible and enjoyable for everyone.We are seeking a seasoned security engineering professional to join our dynamic Security team as a Lead Software Engineer, Security. In this pivotal role, you will engage in a diverse range of responsibilities including incident response, threat hunting, security engineering, and elements of red teaming.Your leadership will be crucial in driving critical security initiatives that enhance our secure-by-default posture across our platform, products, and entire organization. By combining architectural insight with hands-on engineering, you'll create scalable tools, paved roads, and automated detection/response systems. In our fast-paced, collaborative environment, you will work closely with various teams to mitigate risks while enabling builders to maintain their momentum. As a lead engineer, you will oversee impactful projects from inception to completion, mentor fellow engineers, and help cultivate a culture that prioritizes security as a foundational aspect of our operations—from cloud and code to devices, identity management, email security, and overall awareness.
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As the Director of Total Rewards & HR Operations at SeatGeek, you will play a pivotal role in shaping our employee experience through competitive compensation and benefits strategies. You will lead initiatives that enhance employee engagement, retention, and overall satisfaction, ensuring that we attract top talent in the industry.Your expertise in compensation analysis, benefits design, and HR operations will be vital in driving the success of our HR programs. You will collaborate closely with cross-functional teams to align our total rewards strategy with our business objectives.
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Full-time|$120K/yr - $174K/yr|On-site|New York, New York
At SeatGeek, we believe that live events create unforgettable experiences that bring people together. Our innovative technology and fan-focused approach are revolutionizing the ticketing industry.As a critical member of the Marketplace Services Workforce team, the Senior Manager of Workforce Services is responsible for developing and executing workforce strategies for our Support teams at SeatGeek. This role involves collaborating with key leaders both within and outside of Marketplace Operations to forecast, model, and optimize internal staffing plans, ensuring we have the appropriate resources to cater to our expanding fan, broker, and client base. You will oversee the essential operations teams by providing the necessary resources, including tooling, roles, headcount, and processes, to operate efficiently and scale alongside the business. Additionally, you will lead and support a team of analysts and specialists in their daily responsibilities.