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Dynamic Account Executive at Siena | New York

SienaNew York
Remote Full-time

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Experience Level

Experience

Qualifications

Preferred Qualifications:Proven track record of success in enterprise sales, particularly in customer experience or AI-driven solutionsExceptional communication and interpersonal skillsAdept at navigating complex sales cycles and managing multiple stakeholdersStrong strategic thinking and problem-solving capabilitiesAbility to work independently and as part of a collaborative team

About the job

Join the Siena Team

Siena stands at the forefront of revolutionizing customer experience with our pioneering intelligence layer. We are developing an advanced operating system of AI agents that learn, remember, and engage across all customer touchpoints, from support interactions to shopping experiences and social media engagements.

Our mission extends beyond simple automation; we empower shopping agents, cultivate persistent customer memory, derive actionable business insights, and foster empathetic interactions that resonate on a human level.

At Siena, we are reshaping how businesses comprehend and interact with their customers, transforming each engagement into intelligent learning that enhances the next.

About Our Team

We are a compact yet powerful team, making significant strides in the industry. Each member contributes uniquely, as we leverage our collective strengths to work efficiently and enjoyably.

If you are passionate about creating innovative solutions that have yet to exist, this is your chance. We are developing agents that not only respond to customers but also learn from every interaction and link experiences across various channels.

Role Overview

As an Account Executive, you will play a pivotal role in Siena's growth trajectory by securing high-value enterprise contracts and introducing AI-driven automation to premier brands worldwide. This position is designed for proactive hunters who excel in prospecting, managing complex sales cycles, and transforming cold leads into enduring partnerships. If you have a background in enterprise customer experience or AI-driven automation sales, this is a unique opportunity to help shape the future at Siena.

We offer flexibility in location, but successful candidates should be able to overlap with Eastern Standard Time and occasionally join us in New York City for collaborative sessions.

Your Responsibilities

  • Manage the complete sales process from prospecting to closure with a focus on enterprise accounts.

  • Foster and sustain robust relationships with senior stakeholders in customer experience, digital transformation, and operations.

  • Create strategic outreach initiatives to penetrate key accounts and broaden Siena's impact.

  • Oversee intricate, multi-stakeholder sales processes using a consultative approach that emphasizes value.

  • Collaborate closely with marketing, sales development, and solutions engineering teams to enhance our market entry strategies.

  • Encourage the adoption of Siena's AI solutions across client organizations.

About Siena

Siena is an innovative leader in customer experience intelligence, offering a unique AI-driven operating system that enhances business-customer interactions across various channels. Our technology not only automates processes but also enriches the customer journey by providing meaningful insights and fostering lasting relationships.

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