Dynamic Account Manager

TransPerfectBoston, Massachusetts, United States

On-site Full-time

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Experience Level

Manager

Qualifications

Ideal Candidate Profile:Education: Bachelor’s degree or higher. Exceptional communication skills in English (both written and verbal). Demonstrated experience in the sales lifecycle from lead generation to closing deals. Proven success in meeting and exceeding sales goals. Strong analytical and problem-solving abilities. Excellent interpersonal skills to build and maintain relationships. Effective time management skills to prioritize tasks efficiently.

About the job

About Us:

TransPerfect is a global leader in providing comprehensive language and business support solutions to help enterprises thrive in the international marketplace. Our extensive suite of services includes translation, multicultural marketing, website globalization, legal support, and innovative technology solutions, all tailored to meet our clients' diverse needs.

Your Role:

As an Account Manager, you will play a pivotal role in fostering new business relationships while serving as the primary support contact for existing clients, ensuring their needs are met with excellence.

Key Responsibilities:

Conduct thorough research to identify potential clients through various strategies, including online research, trade shows, referrals, and professional directories.
Compile and maintain detailed spreadsheets of prospective client information, including names, titles, contact details, and other relevant data.
Execute targeted outreach campaigns to prospective clients using organized and accurate data.
Initiate cold calls to engage potential clients and introduce them to TransPerfect's offerings.
Utilize creative problem-solving techniques to enhance current business development strategies.
Negotiate project rates and timelines with both prospective and existing clients.
Provide education to clients about the translation process, including TransPerfect's pricing structures, turnaround justifications, and competitive insights.
Collaborate with production teams to ensure project execution aligns with client expectations and quality standards.
Maintain regular follow-ups with clients to monitor satisfaction with service delivery and quality.
Stay informed of industry trends, key players, and relevant news that impact TransPerfect's market segments.
Undertake special projects or additional duties as necessary.

About TransPerfect

TransPerfect is dedicated to assisting businesses in navigating the complexities of the global marketplace. With a rich history of innovation and a commitment to excellence, we offer a full spectrum of services designed to support our clients' growth and success across international borders.

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