About the role
About Us:
At TransPerfect, we are dedicated to empowering businesses around the globe to thrive in the international market. As a recognized leader in the industry, we offer an extensive range of services designed to facilitate global communication, including translation, multicultural marketing, website localization, legal support, and advanced technology solutions.
Your Role:
As an Account Manager, you will play a vital role in cultivating new business relationships and providing exceptional support to our existing clients.
Key Responsibilities:
Identify and research potential clients using various strategies such as online research, trade show lists, referrals, and professional directories.
Compile detailed spreadsheets of prospective client information including names, titles, contact numbers, and addresses.
Conduct regular outreach to prospective clients through personalized mailings.
Engage in cold calling to establish new connections.
Innovate strategies to enhance our new business development approach.
Negotiate terms and expectations with both prospective and current clients.
Educate clients on the translation process and provide insights on our services and competitive landscape.
Coordinate with production teams to ensure every project meets our high standards of quality and attention to detail.
Maintain consistent follow-up with clients to guarantee satisfaction with our service delivery.
Stay informed about industry trends and clients' sectors to better serve their needs.
Undertake additional projects or duties as needed.
