About the job
At Zego, we recognize that conventional motor insurance can be a barrier for responsible drivers. It's often too complex, costly, and fails to accurately reflect driving behavior. Since our inception in 2016, we've been dedicated to transforming this landscape by providing affordable insurance solutions tailored for good drivers.
From van operators and gig economy workers to everyday motorists, our clientele drives our mission forward. With tens of millions of policies sold and over $200 million in investment raised, we've garnered numerous accolades, including the prestigious Insurance Claims Team of the Year 2024 at The Insurance Post's Claims & Fraud Awards. And this is just the beginning.
Your role is crucial...
As a Sales Executive at Zego, you will be instrumental in driving our growth. Within our dynamic sales team, you will serve as the primary touchpoint for customers navigating the sales journey.
Key Responsibilities
- Engage with new and existing business leads through outbound calls, guiding prospective customers through the sales process.
- Evaluate customers' insurance needs and recommend suitable Zego products while adhering to compliance guidelines.
- Ensure customer satisfaction by delivering professional support via phone, live chat, and email.
- Maintain a positive, empathetic, and professional demeanor toward customers, fostering trust-based relationships.
- Respond swiftly to customer inquiries and ensure all communications are documented within our internal systems.
- Follow GDPR guidelines in all customer interactions.
Qualifications for Success
- Demonstrated experience in a target-driven sales and customer service environment, preferably within a call center.
- A strong commitment to enhancing customer experience, acting as an advocate for their needs.
- Excellent listening skills, enabling you to provide effective advice and support.
- Ability to multitask, prioritize responsibilities, and manage time efficiently.
- Sound knowledge of GDPR regulations and proficiency in using multiple systems simultaneously.
- Experience in the insurance sector or in a FCA-regulated business is advantageous.
What to Expect at Zego
Joining Zego is a pivotal career decision. Here, individuals thrive, reaching their fullest potential and accomplishing remarkable feats.
We have a presence across the UK and Europe, united by our determination to achieve results. We take pride in our inclusive culture, where we uplift one another and celebrate our daily successes.
