About the job
Hustler Marketing is looking for an E-commerce Account Manager to join the team remotely, based in Cape Town, Western Cape, South Africa. This role focuses on managing client relationships and overseeing e-commerce marketing campaigns that drive sales and conversions.
Main Responsibilities
- Plan, brief, monitor, and execute marketing campaigns for assigned e-commerce clients.
- Develop and implement tailored strategies across multiple marketing channels, handling around 40 unique campaigns each month.
- Build and maintain strong, transparent relationships with clients to ensure their marketing goals are met.
- Act as the main point of contact between clients and internal teams, ensuring clear communication and smooth project delivery.
- Lead a team of Copywriters, Designers, and Account Manager Associates to deliver campaigns on schedule.
- Outline campaign calendars, delegate tasks, and oversee timely execution of new initiatives.
- Enhance email marketing performance for client accounts.
- Respond promptly to client requests and ensure expectations are understood and met.
- Report on campaign performance and results to clients and leadership.
Collaboration and Reporting
This position reports directly to the Head of Account Managers. Regular collaboration with other departments ensures all marketing efforts align with client revenue targets and company standards.
