About the job
Join hulcan as an E-commerce and Marketplace Executive, where you will play a pivotal role in enhancing our customer-facing app and marketplace experience. This position is integral in ensuring the accuracy of content, quality of imagery, and overall digital presentation across both direct and partner channels. You will support product launches and marketing campaigns while maintaining high standards for brand representation across all e-commerce platforms.
Key Responsibilities
App & Digital Content Management
- Oversee the daily operations of the app by reviewing content, imagery, and presentation, addressing simple issues and escalating complex ones when necessary.
- Conduct routine checks on the homepage and collections to ensure that brand descriptions and layouts are accurate and current.
- Provide recommendations for enhancing app and content, including modifications to homepage, collections, and discovery areas.
- Perform spot-checks on product imagery and identify assets needing design updates or improvements.
Product Content & Imagery
- Source, upload, and manage imagery for brands, products, and campaigns.
- Review and verify product detail page (PDP) content for completeness, accuracy, and consistency.
- Manage product imagery and content across Marketplace and internal Buy platforms.
- Prepare and maintain Product Files for the design team, ensuring all assets are properly formatted for use.
Marketplace Partner Support
- Assist with the onboarding of marketplace partners and manage daily operations, ensuring product data, imagery, and PDP content meet platform standards prior to launch.
- Review and maintain product data across partner feeds and internal systems, addressing inconsistencies and escalating issues as needed.
Launch & Trading Support
- Facilitate the execution of e-commerce and marketplace launches, ensuring that all content, imagery, and merchandising are effectively set up for go-live.
- Perform pre-launch and post-launch checks to confirm that products are live, accurate, and showcased to a high standard.
- Support basic performance reviews and trading analysis to inform content, visual merchandising, and presentation enhancements.
- Assist in visual merchandising execution by organizing assets and preparing content for campaigns and launches.
- Collaborate with internal teams to ensure a cohesive and commercially aligned digital experience.
- Help maintain clear standards across e-commerce and marketplace content as the platform scales.
Required Skills & Experience
- Proven background in e-commerce.
- Exceptional attention to detail, layout, and visual presentation.
- Proficiency in working with Shopify and content management systems.
- Organized, proactive, and capable of managing multiple tasks efficiently.
