About the job
We are in search of a meticulous Shopify Admin Assistant to oversee and enhance daily e-commerce operations. The perfect candidate will possess strong organizational skills, technical proficiency, and a solid background in maintaining the functionality and performance of online stores.
Key Responsibilities
Spreadsheet & Data Management
- Utilize spreadsheets to align open orders between our internal ERP system and external marketplaces.
- Regularly maintain and update sheets that track new product releases, pricing, and inventory details.
- Conduct pricing comparisons in spreadsheets to establish sale prices and spot discrepancies.
- Execute thorough data entry, cleanup, and verification tasks.
E-Commerce Product Management
- Create new product listings in Shopify, ensuring accuracy in titles, descriptions, pricing, and attributes.
- Upload product listings to partner marketplaces using either spreadsheets or channel-specific templates.
- Perform various product updates in Shopify, including pricing adjustments, image uploads, tagging, categorizing, and metadata management.
- Sync products from Shopify to TikTok Shop and troubleshoot any synchronization issues.
Order & Marketplace Support
- Verify and cross-examine orders across multiple marketplaces to confirm accuracy.
- Update customer order addresses in Shopify when corrections are necessary.
- Monitor product and order syncing across e-commerce platforms and identify any inconsistencies.
General Administrative Support
- Respond promptly to internal team communications during working hours as new tasks arise.
- Adhere to standard operating procedures (SOPs) closely and proactively identify and flag issues when necessary.
- Assist with additional administrative and data-related tasks as assigned.
