About the job
About the Role
InCharge Energy seeks an Electric Vehicle Charging Station Technician to join the service operations team in Sacramento, CA. This position reports to the Field Service Manager and supports the company’s mission to accelerate electric vehicle adoption. The role involves hands-on technical work with EV charging equipment and regular interaction with clients and vendors. A company vehicle with GPS tracking is provided for safety and accountability.
Key Responsibilities
- Diagnose and repair EV charging stations using a range of tools, from computer-based diagnostics to standard electrical repair methods.
- Document all repairs and installations accurately. Coordinate with third-party vendors to ensure projects run smoothly.
- Complete service tasks and projects on schedule, within defined scope and budget, while keeping resource allocation and client satisfaction in focus.
- Identify and suggest additional services to clients, such as service agreements, preventative maintenance, InControl monitoring software, and other offerings. Generate leads for the sales team and help expand the customer base through referrals.
- Supply and maintain the necessary hand tools for EV charger maintenance and repair.
- Follow all safety protocols, especially when working with high voltage and in varied environmental conditions.
- Monitor charging station performance, prepare detailed progress reports, and escalate issues to management as needed.
- Represent InCharge Energy with professionalism at client sites and build strong working relationships with vendors and partners.
- Participate in ongoing training and certification programs offered by InCharge Energy to further develop technical skills.
