Enterprise Account Manager at Sidetrade | London

SidetradeLondon, England, United Kingdom

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Your Responsibilities:Manage and expand a portfolio of enterprise accounts, aiming for net revenue retention and achieving expansion ARR targets via Sidetrade's Order-to-Cash platform. Identify and capitalize on upsell and cross-sell opportunities across our comprehensive product suite, including cash collection, CashApps, Augmented Invoice, and Aimie agentic AI modules. Develop and execute customized account plans that align Sidetrade's roadmap with each customer's business objectives and strategic priorities. Oversee the complete renewal and expansion process—from initial discovery to commercial negotiations and contract finalization. Facilitate Executive Business Reviews (EBRs) with CFOs, VPs of Finance, and O2C Directors to showcase ROI and pinpoint growth opportunities. Collaborate closely with the Customer Success team to ensure effective product adoption, seamless delivery, and high levels of customer satisfaction. Maintain impeccable CRM hygiene in Salesforce to support accurate pipeline management and revenue forecasting. Act as the voice of the customer internally, sharing insights that inform product development and market strategies. Your Qualifications:3–6 years of experience in B2B SaaS account management or sales, preferably within the enterprise sector.

About the job

Key Responsibilities

Manage and strengthen relationships with enterprise-level clients in multiple countries
Retain and expand revenue within assigned accounts
Serve as an advisor to senior leaders in Finance and Order-to-Cash roles
Spot and pursue new opportunities for account growth

About Sidetrade

Sidetrade is an AI company listed on Euronext Growth. The company specializes in Order-to-Cash Intelligence, helping enterprises extract more value from customer interactions using its proprietary platform and Data Lake. The team includes colleagues from 38 nationalities, bringing a broad range of perspectives. Sidetrade has been recognized as a Gartner® Magic Quadrant™ Leader since 2022.

Team Culture

Sidetrade values passion and a willingness to learn. Employees are encouraged to bring energy and authenticity to their work. Diversity and customer satisfaction are central to the company’s culture.

Learn More

Hear from team members on the Sidetrade Inside Out podcast.

About Sidetrade

Sidetrade is a pioneering AI firm committed to reshaping how enterprises unlock value from their customer relationships through advanced technology. Our diverse team and innovative solutions position us as a leader in the Order-to-Cash space.

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