uscloud logouscloud logo

Enterprise Architect - SharePoint

uscloudRemote job
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Senior

Qualifications

Collaborate with client stakeholders to translate business needs into cloud and hybrid solutions, deploying, upgrading, or migrating to modern Microsoft platforms. Assess existing architecture and configuration plans, offering recommendations to ensure long-term supportability and scalability. Conduct supportability reviews and provide thorough evaluations of a product’s current or planned configuration. Advise on the most effective actions for business scenarios that minimize time and complexity during successful deployments or migrations. Perform root cause analysis for critical incidents and formulate remediation strategies to mitigate recurrence. Act as an escalation engineer for complex break/fix scenarios involving SharePoint Online, SharePoint Server (2016/2019/Subscription Edition), and Microsoft 365 services. Work with the Technical Account Manager and support teams to analyze ticket trends and pinpoint recurring issues or operational risks.

About the job

The Enterprise Architect – SharePoint Architect acts as a senior escalation engineer and technical leader, dedicated to resolving intricate enterprise challenges across SharePoint Server and Microsoft 365 environments. This position merges extensive architectural knowledge with practical troubleshooting skills to identify root causes, restore services during critical incidents, and devise long-term strategies that enhance reliability, performance, and governance.

Leveraging profound technical expertise, the architect provides invaluable insights into Microsoft technologies and enterprise architecture while collaborating closely with the US Cloud Premier Support engagement team and client stakeholders.

This role often entails troubleshooting and guiding clients through system buildouts, migrations, upgrades, and deployments, while meticulously reviewing complex support tickets to guarantee optimal performance and sustainable support of client environments.

About uscloud

uscloud is a leading provider of cloud solutions, dedicated to delivering innovative services and support to enhance enterprise productivity and efficiency. Our team of experts ensures that clients maximize their investment in Microsoft technologies, providing tailored solutions to meet their unique business challenges.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.