About the job
About Us
At Virtuous, we are dedicated to fostering global generosity by empowering nonprofits to cultivate deeper connections with their donors. Our innovative software platform equips mid-sized charities with sophisticated tools for fundraising, marketing, volunteerism, and online donations.
Our passionate team is committed to transforming the nonprofit sector. We are driven, humble, and focused on providing exceptional software solutions, customer success interactions, and sales experiences to top-tier nonprofits.
Understanding the importance of community impact, we actively engage in radical generosity, volunteering at nonprofits and going above and beyond for our colleagues and clients. We take our work seriously, but maintain a light-hearted approach, believing that enjoying what you do is essential.
The ideal candidate will embody our core values by:
- Asking thoughtful questions out of curiosity
- Providing candid and gracious feedback while being open to receiving it
- Exhibiting a passion for philanthropy and technology
- Serving joyfully, everyone pitches in, even making coffee!
- Celebrating the achievements and milestones of others
- Assuming positive intent and fostering trust
- Building relationships with diverse individuals and embracing our humanity
Explore our core values and more here.
Position Summary
We are seeking an Enterprise Customer Success Manager to join our dynamic Customer Success Team. In this role, you will report to the Manager of Enterprise Customer Success and focus on ensuring product adoption, utilization, and satisfaction for our largest and most strategic clients.
Are you a former nonprofit fundraiser or leader looking for a new career path? Or perhaps a consultant in the nonprofit arena? Your experience in the nonprofit sector is invaluable, and if you're eager for a fresh challenge, this is the perfect opportunity!
In this role, you will collaborate closely with various teams across the company, including Marketing...
