About the job
TransPerfect delivers language and technology solutions to clients in more than 100 cities worldwide. With a focus on supporting global businesses, the company provides services including translation, localization, legal support, eDiscovery, and digital marketing. Technology plays a central role, with platforms like GlobalLink designed to streamline multilingual content management for major law firms and Fortune 500 companies. The culture values client service, teamwork, and opportunities for professional growth.
Role overview
The ESI Analyst in London provides technical hosting support to Project Management Teams around the world. This position manages electronic discovery solutions, handling the culling, processing, hosting, and conversion of electronically stored information (ESI) for high-profile clients, particularly law firms and large corporations.
Main responsibilities
- Collaborate with Project Management Teams and clients throughout the case lifecycle.
- Troubleshoot technical issues for both internal teams and external clients.
- Respond to client questions about web hosting software and perform related administrative tasks.
- Manage multiple projects simultaneously, ensuring deadlines are met.
- Coordinate work transitions between day and evening shifts.
- Apply analytical skills to assess options and choose effective solutions.
- Complete assignments in line with client requirements, industry standards, and deadlines.
- Take on additional technology-based projects or duties as needed.
- Use Relativity and LAW for document production tasks such as bates stamping, load file creation, and OCR.
- Create custom event handlers and Relativity Scripts to enhance workflow efficiency.
Location
This role is based in London, Greater London, United Kingdom.
