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Experience Level
Senior Level Manager
Qualifications
Master's degree in Finance, Business Administration, or a related discipline; MBA or CFA certification is strongly preferred. At least 15 years of experience in corporate and investment banking, with substantial experience in senior leadership roles. Demonstrated success in driving business growth and leading high-performance teams within the banking sector. Comprehensive knowledge of corporate and investment banking products, services, and industry best practices. Deep understanding of global financial markets and economic trends and their implications for banking strategies. Extensive experience in the Middle East financial markets, particularly within the UAE. Exceptional leadership, communication, and interpersonal skills. Proven ability to establish and maintain relationships with C-level executives and high-profile clients. Strong analytical and problem-solving capabilities, adept at making strategic decisions in a fast-paced environment.
About the job
Join us as the Executive Director for our esteemed Privileged Clients Group, leading the Corporate & Investment Banking portfolio in Abu Dhabi, UAE. In this pivotal role, you will spearhead strategic initiatives, oversee intricate financial transactions, and cultivate lasting relationships with influential clients across the region.
Formulate and implement strategic plans to enhance the bank's corporate and investment banking operations within the UAE and the broader Middle East.
Lead and inspire a team of senior bankers, driving performance and fostering professional growth.
Manage complex financial transactions, including mergers and acquisitions, capital raising efforts, and structured finance arrangements.
Establish and nurture strong relationships with key stakeholders, including major corporations, governmental bodies, and high-net-worth individuals.
Collaborate with cross-functional teams to uncover cross-selling opportunities and optimize revenue streams.
Ensure adherence to both local and international banking regulations and internal risk management protocols.
Act as the bank's representative at prestigious industry events and forums.
Provide strategic insights to the board of directors regarding market dynamics, opportunities, and challenges within the corporate and investment banking landscape.
About First Abu Dhabi Bank
At First Abu Dhabi Bank, we foster an inclusive environment where diverse experiences, perspectives, and ideas are valued. Our unique position allows us to learn from our colleagues, blending international experience with rich cultural insights and local expertise. Join us at FAB, where you will receive unwavering support from your team and a strong partnership with your line manager, who will entrust you with responsibility and recognize your achievements. Together, we embrace multiple viewpoints, listen to one another, and grow stronger.
JOB PURPOSE:To assist the Chief Representative (CR) in managing client relationships and deal tracking, investigating pertinent information while serving as a liaison with the Head Office. KEY ACCOUNTABILITIES:Manage and update the client and deal database with all relevant details.Support the CR in executing the business development strategic plan and …
We are seeking a highly skilled and dedicated Lead Barge/Vessel Client Representative to join our team in Abu Dhabi. This role is exclusively for UAE Nationals. The successful candidate will be responsible for overseeing client interactions and ensuring high levels of satisfaction while representing our company effectively on various projects.As a pivotal member of our team, you will be expected to communicate clearly with clients regarding project expectations, coordinate with internal teams, and provide leadership on-site. If you are passionate about maritime operations and client relations, we want to hear from you!
JOB PURPOSEAs an Associate in Government Relations, your primary responsibility will be to foster and maintain strong relationships with government authorities to ensure timely acquisition of all necessary permits and licenses for various developmental projects.You will collaborate closely with the Project Management (PM) team to ensure the successful delivery of major infrastructure, housing, and development projects.ROLES AND RESPONSIBILITIES- Facilitate the processing of project development and construction permits with external government agencies, ensuring all reviews and comments are addressed promptly.- Coordinate with project teams to secure permits from relevant external/internal entities, including Government Authorities throughout the Emirate of Abu Dhabi.- Ensure ongoing projects comply with the licenses and permits obtained, monitoring adherence to government regulations.- Monitor changes in government laws and regulations that may impact project development, proactively addressing any amendments required.- Ensure permits are secured timely to avoid project delays.- Assist in validating documents prepared by consultants and contractors for asset handover.- Maintain and manage the asset handover tracker for each project, ensuring adherence to the asset handover plan.- Lead communications and negotiations with local authorities regarding the asset handover process until agreements are signed.- Report any potential issues that could affect asset handover schedules.- Develop a technical understanding of infrastructure sub-disciplines, including roads, wet utilities, and dry utilities.- Support the timely collection and communication of government requirements.- Address critical issues to ensure services are delivered effectively.- Build strong stakeholder relationships to facilitate timely approvals from authorities.
Full-time|On-site|Abu Dhabi, Abu Dhabi, United Arab Emirates
Job Overview:As an Analyst in Investor Relations, you will play a vital role in executing operational and tactical investor relations activities. You will serve as the primary liaison to buy-side and sell-side analysts, as well as institutional investors. Your efforts will include analyzing the company’s share register to identify significant regional trends and monitoring active funds.Key Responsibilities:Act as the main point of contact for buy-side and sell-side analysts and investors.Assist in evaluating sell-side financial models and analyzing broker reports/market opinions regarding the company and industry, leveraging this data to guide investor relations and business strategies.Serve as a point of contact for shareholder inquiries.Possess a strong understanding of local compliance regulations for listed companies and relevant corporate governance standards.Support the development of corporate presentations and investor communication materials.Prepare quarterly financial disclosures.Oversee and manage quarterly earnings calls and conference discussions.Conduct research and analysis on peers, sectors, and market trends.Monitor market performance and conduct feedback and perception studies.Assist in analyzing capital market data.Evaluate and present financial trends, competitor activities, shareholder concerns, and other factors impacting the business.Thrive in a high-pressure environment and meet tight deadlines.
JOB PURPOSE•Support the establishment and maintenance of relationships with government authorities to ensure timely acquisition of all necessary permits and licenses for development projects.•Collaborate with the project management team to ensure the successful execution of major infrastructure, housing, and development initiatives.ROLES AND RESPONSIBILITIES§Assist in processing all necessary project development and construction permits through external government agencies, and diligently follow up on reviews and feedback from approving bodies.§Ensure effective coordination with project teams to secure permits from relevant internal and external entities, including government authorities across the Emirate of Abu Dhabi.§Oversee ongoing project development and construction to ensure compliance with all obtained licenses and permits.§Monitor and stay updated on government laws and regulations impacting various projects, promptly highlighting any changes that could affect project execution.§Ensure timely procurement of all required permits to avert delays in project delivery schedules.•Assist in validating documents prepared by consultants and contractors for asset handover.•Maintain and manage an asset handover tracker and plan for each project to facilitate the effective implementation of handover processes.•Lead communication and negotiations with local authorities regarding the asset handover process until signing of asset handover agreements.•Report any potential issues that may disrupt the asset handover schedule to ALDAR.•Develop a technical understanding of infrastructure sub-disciplines including roads, wet utilities, and dry utilities.•Support efficient collection, assimilation, and communication of government-related information.•Address critical issues to ensure the delivery of services in the most effective manner.•Cultivate strong stakeholder relationships with key personnel to mitigate delays related to governmental approvals.•Learn and coordinate tracking and management of project-related activities.
As the Manager of Third Party Customer Relations at Etihad Airways, you will play a pivotal role in managing and nurturing relationships with our third-party customers. You will be responsible for ensuring exceptional customer service, developing strategic initiatives to enhance customer satisfaction, and driving performance improvements.
Join VAM Systems as a Customer Relations Executive!VAM Systems, a leading Business Consulting and IT Solutions provider with a robust presence across UAE, Qatar, Bahrain, USA, Australia, Singapore, and India, is seeking a dedicated Customer Relations Executive to enhance our UAE operations.In this role, you will engage with customers to effectively communicate the capabilities of our banking channels, including mobile banking, internet banking, and ATMs. Your expertise will help us deliver exceptional service to our clients.
Why choose to be a part of dLocal?At dLocal, we empower the largest global companies to facilitate payments across 40 countries within emerging markets. Renowned brands trust us to enhance conversion rates and streamline payment expansion seamlessly. As both a payment processor and a merchant of record in our operating regions, we enable our merchants to penetrate the world's fastest-growing emerging markets.By joining our team, you will be part of a remarkable global workforce, collaborating with over 1000 colleagues from more than 30 nationalities, while building an international career that impacts millions of lives daily. We are innovators, problem solvers, and customer-focused. If this resonates with you, we believe you will excel on our team.In this role, you will be integral to the Growth Ops & Partnerships team, collaborating closely with the Operations and Commercial teams to transform strategic partnerships into sustainable total payment volume (TPV), margin, and resilience at a regional level.
Job Purpose:The Manager - Privileged Client Banking will be pivotal in fostering growth and managing influential client relationships within the Privileged Client Group (PCG) segment. This role is designed to enhance service quality and oversee daily operations and client engagements, ensuring team goals are consistently achieved while safeguarding client satisfaction and maintaining portfolio credit integrity.Client and Market Analysis:Facilitate the onboarding of new clients as required.Business Origination:Assist in the creation of Term Sheets, Information Memoranda, Mandate Letters, etc.Provide support during the pitching and negotiation of deals.Client Relationship Management:Address client banking needs with assistance from team members as necessary.Maintain high levels of customer satisfaction to meet targeted NPS scores.Collaboration:Promote teamwork within the PCG group and liaise with product teams, international banking, credit, and other divisions.Contribute to Unit, Divisional, and Bank-wide initiatives as needed.Operational Excellence:Adhere to relevant policies, processes, and operating procedures to ensure consistent and controlled operations.Conduct regular reviews of risk factors (credit, operational, compliance, etc.) within the portfolio.Manage day-to-day administrative tasks, including documentation follow-ups and pipeline updates, to ensure seamless workflow and high-quality output.Ensure internal processes for the existing portfolio and new-to-bank clients align with the bank’s policies and procedures.Oversee KYC and compliance requirements to ensure adherence to the bank’s KYC and AML regulations.Guarantee timely submission of credit reviews and compliance with agreed conditions.Maintain thorough documentation of client files.Ensure a satisfactory audit outcome for the portfolio.Meet process KPIs and comply with ORM, BCP, and Internal Audit standards.Prepare accurate statements and reports timely to meet the unit’s needs and standards.Leadership:Serve as a role model for peers.Engage in learning and development opportunities to enhance skills and knowledge.
The Director of Privileged Client Banking will be responsible for expanding and managing significant account portfolios and nurturing sensitive client relationships within the Private Client Group (PCG) segment. This role aims to enhance service quality and oversee the daily activities and client interactions of subordinates, ensuring that the team consistently meets its objectives and revenue targets while maintaining high client satisfaction and portfolio credit quality.Client and Market AnalysisPerform financial analyses on clients and their respective industries, geographies, and markets to identify potential opportunities and risks.Facilitate the onboarding of new clients as required.Business OriginationIdentify and originate new business opportunities with target clients across banking products while adhering to relevant policies.Collaborate with stakeholders and governance forums to secure deal closures (e.g., credit, products, GT).Develop essential documents such as Term Sheets, Information Memoranda, and Mandate Letters.Evaluate and address credit, market, and operational risks associated with transactions in partnership with product and enablement units.Maintain acceptable credit quality levels for client relationships within the portfolio as defined by the Bank's management.Engage in pitching, reviewing, negotiating, and finalizing deals.Client Relationship ManagementPrepare and manage Account Plans for all clients with assistance from relevant partners (e.g., products, international banking, consumer banking, Asset Management).Organize meetings with clients and relevant partners/senior stakeholders to deepen relationships within the portfolio.Identify and cultivate cross-selling opportunities to enhance cross-sell ratios and returns with clients.Assist clients with their daily banking needs in collaboration with other team members as needed.Ensure high customer satisfaction levels, achieving the targeted Net Promoter Score (NPS).CollaborationWork in alignment with other PCG teams and product partners in GTB, GM, and GCF to identify and convert opportunities.Coordinate with International Banking to support clients in FAB network locations.Collaborate with other business divisions to facilitate cross-business unit collaboration.Support unit, divisional, or bank-wide initiatives as required or assigned.Operational ResponsibilitiesAdhere to all relevant policies, processes, standard operating procedures, and instructions to ensure controlled and consistent operations.Conduct regular reviews of risks (credit, operational, compliance, etc.) within the portfolio.Manage daily administrative and transactional tasks such as client calls, documentation follow-ups, pipeline updates, and other team activities to ensure seamless workflow and high-quality service delivery.
Join our dynamic team at Saadiyat Beach Club as a Female Guest Relations Executive. We are seeking a dedicated and enthusiastic Arabic-speaking professional to enhance our guest experience. In this role, you will engage with guests, provide exceptional service, and ensure their needs are met with warmth and professionalism.
We are looking for an outstanding Executive Director to lead our Privilege Clients Group in Abu Dhabi, United Arab Emirates. This crucial position will drive our mission to deliver exceptional service and innovative financial solutions to our high-net-worth clients.Formulate and implement strategic plans aimed at enhancing the market share and profitability of the Privilege Clients Group.Empower a team of experienced professionals to provide exceptional client service and meet business goals.Build and maintain strong relationships with ultra-high-net-worth clients, corporations, families, and institutions.Supervise the design and execution of customized wealth management strategies for elite clients.Collaborate with cross-functional teams to develop innovative financial products and services.Ensure adherence to regulatory requirements and internal risk management protocols.Represent the organization at prestigious industry events and forums.Lead business development strategies to expand the client base and increase assets under management.Stay informed on market trends and competitive dynamics to uphold the group's leading status in the industry.
DUTIES & RESPONSIBILITIESPosition Overview:The Account Manager for Emirati Talent will play a crucial role in driving strategic account management and business development initiatives. This position requires a proactive approach in building and nurturing long-lasting relationships with key clients throughout Dubai and the Northern Emirates.Key Responsibilities:Establish and maintain robust relationships with major clients, serving as a trusted advisor and strategic partner.Identify and develop new business opportunities while enhancing existing client relationships to expand CNS’s presence in assigned sectors.Create and execute tailored account plans that align with annual sales targets and CNS’s offerings.Sales Planning and Forecasting:Develop and manage a structured sales pipeline for accurate revenue forecasting and opportunity tracking.Monitor budget cycles and upcoming projects within key accounts to strategically position CNS solutions.Analyze market trends and competitor activities to refine sales strategies and highlight CNS’s unique offerings.Solution Selling & Bid Management:Formulate customized, value-oriented technical and commercial solutions leveraging CNS’s comprehensive portfolio of IT services.Collaborate with pre-sales teams, principals, and solution architects to produce impactful proposals and presentations.Lead contract negotiations to ensure favorable outcomes for profitability and client alignment.Customer Satisfaction & Retention:Maintain high customer satisfaction levels through regular engagement and proactive issue resolution.Act as a primary escalation point, coordinating with delivery, project management, and support teams to address client challenges.Internal Collaboration and Reporting:Partner with PMO, finance, collections, and contract teams to facilitate seamless project execution and billing.Maintain accurate client and opportunity records in CRM systems (e.g., Salesforce, HubSpot).Generate periodic status reports and pipeline updates for senior sales management.
Role overview Ghobash Group seeks an Account Manager in Abu Dhabi to develop and maintain strong relationships with clients. The position focuses on understanding individual client needs, recommending suitable solutions, and contributing to ongoing business growth. What you will do Manage and nurture relationships with current clients Identify client requirements and recommend tailored solutions Work to ensure client satisfaction and encourage long-term partnerships Support business growth through proactive account management Requirements Proactive, results-oriented approach to managing accounts Strong communication and relationship-building abilities Skill in understanding and responding to client needs
On-site|On-site|Abu Dhabi, Abu Dhabi, United Arab Emirates
Join Burson, a global leader in communications, as a Senior Account Executive in our Government & Public Affairs team. In this pivotal role, you will be the primary liaison for UAE Government clients, delivering exceptional service and managing accounts with finesse. Your responsibilities will include crafting high-quality content such as press releases, reports, and presentations, while building and nurturing robust media relationships to effectively pitch stories aligned with client objectives. This is an exciting opportunity to shape narratives and drive impactful results in a dynamic environment that encourages collaboration and innovation.
The Client Solutions team at iCapital Network is on the lookout for a Vice President to spearhead and expedite our growth initiatives across the GCC markets. This pivotal role will be integral in expanding iCapital's presence among wealth managers, private banks, independent financial advisors, and family offices. As a vital member of our regional team, you will be instrumental in shaping our business development strategies, enhancing existing client relationships, and forging new distribution partnerships. This role presents a unique opportunity to engage at the crossroads of private markets, wealth management, and financial technology within a rapidly growing global organization. The position is based in Abu Dhabi.
Join us as the Executive Director for our esteemed Privileged Clients Group, leading the Corporate & Investment Banking portfolio in Abu Dhabi, UAE. In this pivotal role, you will spearhead strategic initiatives, oversee intricate financial transactions, and cultivate lasting relationships with influential clients across the region.Formulate and implement strategic plans to enhance the bank's corporate and investment banking operations within the UAE and the broader Middle East.Lead and inspire a team of senior bankers, driving performance and fostering professional growth.Manage complex financial transactions, including mergers and acquisitions, capital raising efforts, and structured finance arrangements.Establish and nurture strong relationships with key stakeholders, including major corporations, governmental bodies, and high-net-worth individuals.Collaborate with cross-functional teams to uncover cross-selling opportunities and optimize revenue streams.Ensure adherence to both local and international banking regulations and internal risk management protocols.Act as the bank's representative at prestigious industry events and forums.Provide strategic insights to the board of directors regarding market dynamics, opportunities, and challenges within the corporate and investment banking landscape.
Join our team at Etihad Airways as a Sales Representative, where you will play a crucial role in driving our sales efforts and expanding our customer base. Your primary responsibilities will include engaging potential clients, presenting our range of services, and converting leads into loyal customers. With a focus on customer satisfaction, you will ensure that every client receives personalized attention and tailored solutions to meet their needs.We seek dynamic individuals who are passionate about sales and customer service, and who thrive in a fast-paced environment. If you are looking for an exciting opportunity to grow your career in the aviation industry, we would love to hear from you!
Role overview Segula Technologies is hiring a Technical Representative in Abu Dhabi with a focus on ASME standards. This role works closely with engineering teams and clients to help achieve ASME compliance in ongoing projects and services. What you will do Offer guidance to engineering teams and clients on ASME regulations and requirements Support the process of ensuring projects and deliverables align with ASME standards Assist in upholding quality throughout technical work and documentation Location The position is based in Abu Dhabi, UAE.
Full-time|On-site|Abu Dhabi, Abu Dhabi, United Arab Emirates
Respond to customer inquiries promptly and provide tailored quotes within specified time frames. If a request cannot be fulfilled, offer a clear explanation to customers along with an estimated timeline for when they can expect a response. Initially, all quotes should be approved by the appropriate account manager before being dispatched.Follow up on quotations, and if secured, coordinate nominations with our partners. Provide customers with regular updates on the status of their shipments and keep the account manager informed of developments.Regularly update the partner list, current rates, and available services.Utilize our GACFREIGHT software to handle all job-related tasks, including issuing quotations, status updates, routing orders, and scheduling customer appointments.Ensure timely closure of jobs by accurately uploading vendor and customer invoices and sending them to clients without delay, regardless of the services rendered.Adhere to company policies including telephone and email etiquette, GAC ethics, dress code, attendance reporting, and language standards.
