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Experience Design Manager - Internal Experiences

JustworksNew York, New York
On-site Full-time $190K/yr - $209K/yr

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in experience design, user experience, or a related field, with a strong portfolio showcasing your work. Expertise in design thinking methodologies and user-centered design principles. Exceptional communication and interpersonal skills, with an ability to collaborate effectively across teams. Experience leading design projects and managing teams, mentoring junior designers. Strong analytical skills with a data-driven mindset. A passion for creating impactful user experiences that align with business goals.

About the job

About Justworks

Justworks builds a workplace where employees enjoy strong benefits, wellness programs, company retreats, and the chance to connect with leaders in the startup world. The team’s focus is clear: people matter most.

The company helps businesses grow by letting them focus on what they do best. Data guides decisions and ongoing improvements. Those who value a supportive, entrepreneurial setting and want to make a real impact will find a good fit here.

Shared values shape the way Justworks operates, both in its products and in daily teamwork. Learn more about what drives the company at Our Values.

Role Overview: Experience Design Manager - Internal Experiences

This role calls for a thoughtful, experienced design leader who cares deeply about building meaningful user experiences. The work goes beyond interface design, focusing on the choices that shape digital products, operational workflows, and organizational systems.

What You Will Do

  • Build and maintain cohesive design systems that support both digital and operational needs.
  • Identify insights and patterns across different organizational groups, using design methods to turn complex ideas into clear, actionable models.
  • Collaborate closely with stakeholders, communicate design thinking effectively, and facilitate productive discussions.
  • Synthesize diverse feedback into focused design direction and guide junior designers toward simple, effective solutions.
  • Apply systems thinking to keep experiences user-centered and aligned with business goals.
  • Use data and insights to set direction and measure progress toward team and business objectives.
  • Work closely with partners and leadership to ensure alignment and momentum.

What We Look For

  • Strategic mindset with a strong foundation in design and a passion for user experience.
  • Ability to uncover and connect insights across teams and functions.
  • Skilled in presenting, facilitating, and communicating design concepts clearly.
  • Experience guiding and mentoring junior designers.
  • Comfort working through complex challenges with a variety of stakeholders.
  • Empathetic management style: listens well, gives and receives feedback, sets high expectations, and fosters a growth mindset.
  • Creates a psychologically safe environment where the team can reflect and improve.

About Justworks

Justworks fosters a collaborative and innovative environment where employees can grow and succeed. Our commitment to our people is reflected in our comprehensive benefits and supportive culture.

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