About the job
Join our esteemed client, a prominent player among the Big Four technology firms, known for their innovative internet-related services and products. We are seeking talented individuals proficient in French and English to enhance our support team.
As Interaction Experts in Online Services, our team plays a crucial role in advising businesses on managing their online presence through the world’s most recognized search engine. You will help companies improve their reputation and gain valuable insights into customer search behaviors.
Your Responsibilities:
- Engage with customers through phone, chat, and email in French.
- Assist businesses in elevating their online visibility.
- Troubleshoot login issues and other technical problems.
- Guide businesses in making necessary adjustments to their profiles.
- Ensure high levels of customer satisfaction while representing a leading brand.
