E-food Market Picker - Νέο Ηράκλειο

Join our dynamic team at Delivery Hero as an E-food Market Picker in Νέο Ηράκλειο! In this role, you will be responsible for efficiently gathering and preparing customer orders, ensuring accuracy and speed. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we want to hear from you!

Join our dynamic team as a Czech Customer Support Representative for a prominent e-commerce company in Athens!Your Responsibilities: Engage with customers via chat and phone to provide top-notch support. Assist customers by answering how-to questions and resolving issues. Deliver exceptional experiences that leave customers satisfied.

Join a dynamic and leading e-commerce company as a Slovak Customer Support Representative! This exciting role involves engaging with customers through chat and phone, providing solutions, and ensuring a remarkable customer experience.Your Responsibilities:Interact with customers via chat and phone to provide supportAddress how-to inquiries effectivelyTroubleshoot various customer issuesDeliver exceptional customer experiences that foster loyalty

Are you a fluent Swedish speaker with outstanding communication skills?Join our team as a Swedish Customer Support Representative at a leading e-commerce company!Your Responsibilities:Engage with customers via chat and phoneProvide solutions to how-to questionsTroubleshoot customer issues effectivelyDeliver an exceptional experience that customers appreciate

At Skroutz, our mission is clear: we strive to impress. Since our inception in 2005, we have believed that satisfied customers lead to happy merchants. Our goal is to understand and anticipate their needs, delivering an unparalleled and worry-free shopping experience.We envision a world where shopping is simplified, creating a reliable platform where millions can effortlessly discover and fulfill their online shopping desires.From the latest smartphone to restocking pantry essentials, finding the perfect outfit for an occasion, or searching for that rare gaming console, Skroutz is your go-to partner for seamless shopping.Our ambitions stretch beyond Greece, as we aim to emerge as one of Europe's fastest-growing marketplaces, with exciting expansions already underway in Cyprus and the Balkans. Our unwavering commitment to customer satisfaction drives every decision we make.To realize our vision, we seek passionate individuals who share our enthusiasm for e-commerce and technology. If you are motivated to create extraordinary shopping experiences for users and assist sellers worldwide in growing their businesses, we would love to have you join our team.Become part of Skroutz and help us reshape online shopping. Together, let's transform everyday moments into exceptional experiences.Are you ready for the challenge?#AimToAmazeOur Engineering ValuesMaster your technology. Hone your skills and take pride in your craft.Launch early & Iterate. Deliver prototypes early to gather valuable feedback and use it to inform your next steps. Don't hesitate to refine and improve.Be a collaborative team member. Support your colleagues, listen actively, and take the initiative.Avoid overcomplication. Keep things simple and effective.Enjoy your work and celebrate achievements.Our Tech StackWe primarily use Ruby on Rails as our framework, with Javascript (ES6) and React/Redux on the frontend. Our backend is powered by MariaDB, Elasticsearch, Kafka, MongoDB, and Redis.Our AI stack leverages LangChain and LangGraph for orchestrating LLM workflows and multi-agent systems, utilizing PostgreSQL for state persistence and Elasticsearch for semantic search. We collaborate with cloud LLM providers like OpenAI. For observability and monitoring, we employ Langfuse for LLM tracing alongside tools such as Sentry, NewRelic, and Grafana.We strive to select the best tools available to meet our needs. To learn more about our projects, check out our Engineering blog.

At Skroutz, we are driven by a simple mission: to amaze our customers. Since our inception in 2005, we have believed that satisfied customers lead to satisfied merchants. Our goal is to understand and anticipate their needs, providing an unparalleled shopping experience.Our vision is ambitious: to simplify online shopping by creating a trustworthy platform where millions can effortlessly meet their shopping needs. Whether searching for the latest smartphone, stocking up on pantry essentials, finding the perfect outfit, or hunting for collectible gaming consoles, Skroutz is your reliable partner for seamless shopping.Our ambitions are not confined to Greece; we are rapidly expanding into new markets across Europe, including Cyprus and the Balkans, as we work towards becoming one of the continent's fastest-growing marketplaces. Our dedication to customer satisfaction guides every decision we make.We are looking for passionate individuals who share our enthusiasm for e-commerce and technology. If you strive to create extraordinary shopping experiences for users and help sellers grow their businesses globally, we want you on our team.Join Skroutz and be part of a transformational journey that is redefining online shopping. Let’s convert everyday moments into remarkable experiences together.Are you ready to take on the challenge?#AimToAmaze

Join Mercier Consultancy as a Dutch Speaking Customer Support Representative in our Client's Online Marketplace Platform Department! In this crucial Junior role, you'll assist our Dutch-speaking clients as they explore our dynamic online marketplace. Your contributions will be instrumental in ensuring a seamless and enjoyable user experience for those utilizing our platform for their buying and selling endeavors.This position is perfect for those who are enthusiastic about e-commerce and customer service. If you pride yourself on being a proactive problem-solver with outstanding communication skills, we would love to have you as part of our team!Key ResponsibilitiesDeliver exceptional customer support in Dutch via email, phone, and chat.Help users with inquiries about marketplace functionalities, listings, and transactions.Accurately document customer interactions in our support system.Collaborate with internal teams to address customer feedback and enhance user experience.Advise customers on best practices for maximizing their marketplace usage and engagement.Participate in ongoing training to stay informed about platform updates and features.

Are you an experienced IT professional with a strong background in project management? Join our dynamic team at European Dynamics, either from our Athens office or remotely, as a Senior IT Consultant / Project Manager. In this pivotal role, you will oversee the complete life-cycle of software implementation and maintenance projects, ensuring effective coordination and communication for successful project outcomes.Your Responsibilities:Develop and manage project timelines and quality plans, coordinate with implementation and maintenance teams, and prepare detailed status reports;Engage in business analysis and project management discussions during meetings and workshops;Gather, assess, and confirm both business and technical requirements and specifications;Conduct functional testing and create comprehensive end-user documentation;Communicate with clients to manage their expectations and requirements;Provide consulting, training, and coaching services to our clients.Qualifications:University degree in Computer Science, Software Engineering, or a related discipline;A minimum of 2 years of project management experience in e-Government initiatives;At least 3 years of experience in business analysis within web development projects;Practical experience in developing and maintaining web development projects for the government sector;Proficiency in Scrum, Agile, Prince2, and ITIL methodologies;Fluent in English, both written and spoken.What We Offer:At European Dynamics, we value talent and commitment. Here’s what you can look forward to:Competitive full-time salary;Comprehensive private health insurance through the company’s group plan;Flexible working hours;Access to top-notch tools and resources;Opportunities for professional development including language courses and specialized training;Career advancement potential with a team of innovative specialists;A dynamic work atmosphere that encourages personal growth and mentorship.If you are ready for an exciting challenge, eager to work with cutting-edge technologies, and want to enjoy your career, we invite you to apply! Please submit your detailed CV in English, quoting reference: (SICPM/02/26).Explore our other job openings by visiting the career section of our website www.eurodyn.com and follow us on Twitter (@EURODYN_Careers) and LinkedIn.

Are you a skilled User Interface (UI) Designer/Developer with a strong command of English? We invite you to join our dynamic team in Athens. This is your chance to demonstrate your expertise and contribute to impactful projects in the e-Government sector.Your Responsibilities:Create and implement cutting-edge user interfaces that cater to user needs, product specifications, and business objectives across various e-Government initiatives, technologies, and devices.

Join Mercier Consultancy in Athens as a Czech-Speaking Content Moderator in our vibrant Gaming & e-Sports Department! In this essential role, you will ensure a safe and enjoyable environment for our gaming community by monitoring content and interactions. Your contributions will be crucial in upholding our community standards and enhancing user experience.Fluency in Czech is essential for effectively communicating with our Czech-speaking users, helping to create a welcoming atmosphere and addressing any concerns promptly. Become part of a dedicated team that values player engagement and celebrates the exciting world of gaming and e-sports.Key Responsibilities Moderate user-generated content within the gaming and e-sports community in Czech. Assess content submissions and interactions to ensure adherence to community guidelines. Support players via forums and chat platforms, addressing inquiries and resolving issues. Identify and escalate instances of inappropriate behavior or content. Collaborate with colleagues to improve user experiences and community engagement. Stay updated on the latest gaming trends and e-sports developments for effective moderation. Promote a respectful and inclusive online community environment.

Join Mercier Consultancy as a German Speaking Customer Service Representative and become a vital part of our Online Retail Department. In this dynamic position, you will deliver exceptional support to our German-speaking clientele, guiding them through our online retail platform and ensuring a flawless shopping journey.Your proficiency in German is essential as you address customer inquiries regarding product details, order management, returns, and overall support. By providing outstanding service, you will help us uphold customer satisfaction and loyalty in our e-commerce operations.Key ResponsibilitiesDeliver top-notch customer service in German via multiple communication channels, including phone, email, and chat.Assist customers with queries about products, order status, and shipping details.Effectively and professionally resolve customer issues and complaints.Maintain detailed records of customer interactions in our CRM system.Work closely with warehouse and logistics teams to guarantee timely order fulfillment.Collect customer feedback to aid in the continuous enhancement of our services and offerings.Stay informed about the latest trends and promotions in the online retail sector.

Become a vital part of the dynamic team at Mercier Consultancy as a Polish-Speaking Content Moderator within our Gaming & e-Sports Department, located in the vibrant city of Athens, Greece! In this thrilling position, you will play a key role in nurturing a positive and engaging gaming community. As a content moderator, your responsibilities will include overseeing and managing user-generated content to ensure compliance with community guidelines and standards.Your proficiency in Polish will enable you to interact effectively with our Polish-speaking gamers, ensuring their gaming experiences are enjoyable and secure. You will facilitate discussions and help maintain a respectful environment where players can express their enthusiasm for gaming and e-sports.

Join Mercier Consultancy as a Portuguese-Speaking Content Moderator in our cutting-edge Gaming & e-Sports Department located in Greece! This pivotal role is essential for cultivating a safe and engaging environment for gamers. As a content moderator, you will be tasked with reviewing, monitoring, and managing content to ensure it aligns with our community standards.Your fluent communication skills in Portuguese will be vital in connecting with our Portuguese-speaking audience, contributing to a positive and respectful atmosphere where players can flourish. Immerse yourself in the gaming universe and enhance the collective experience of our dynamic community.Key Responsibilities Moderate user-generated content within the gaming and e-sports community in Portuguese. Assess and guarantee that all content submissions and player interactions adhere to community guidelines. Engage with players on forums and chat platforms, providing support and addressing their queries. Identify and escalate inappropriate behavior or content when necessary. Collaborate with team members to improve user experiences and community engagement. Stay updated on the latest gaming trends and e-sports news for effective moderation. Promote a respectful and inclusive online environment for all players.

Are you a passionate individual fluent in Danish with exceptional communication abilities? Join us as a Danish Customer Support Specialist for a prominent e-commerce organization! In this dynamic role, you'll engage with customers to enhance their online shopping experience.Your Responsibilities:Engage with customers via chat and phone supportProvide solutions to how-to inquiriesAssist in troubleshooting customer issuesDeliver a memorable customer experience that fosters loyalty

Are you a native Estonian speaker with exceptional communication abilities?We invite you to join a prominent e-commerce company as an Estonian Customer Support Representative!Your Responsibilities: Engage with customers via chat and phone Provide answers to how-to inquiries Assist customers in resolving issues Deliver an outstanding experience that customers appreciate

Join the team at a premier e-commerce platform that provides a diverse selection of products across various categories, including music, film, electronics, toys, jewelry, watches, baby products, gardening, and DIY. We are seeking a passionate Dutch Customer Care Agent to become a vital part of our client's dynamic workforce.As a Dutch Customer Care Agent, you will serve as the primary point of contact for our client's Dutch-speaking customers. Your role will involve delivering exceptional support and assistance through email, chat, and phone communications. Your primary aim will be to ensure a high level of customer satisfaction by adeptly managing inquiries, resolving issues, and upholding a positive representation of the brand.Key Responsibilities: Promptly respond to customer inquiries via email, chat, and phone with professionalism and courtesy. Provide precise and detailed information regarding our products, services, and company policies. Efficiently resolve customer complaints and issues, escalating to the appropriate team when necessary. Process orders, returns, and exchanges in accordance with company protocols. Maintain meticulous customer records while ensuring the confidentiality of sensitive information.

Join Mercier Consultancy, a dynamic company committed to excellence, as we seek a passionate German-Speaking Customer Service Representative for our Online Shopping Platforms Department. In this engaging entry-level position, you will deliver outstanding support to our German-speaking clientele, assisting with their online shopping inquiries and ensuring a smooth purchasing journey.Your proficiency in the German language will be pivotal as you navigate clients through our e-commerce platform, providing them with essential product information, tracking orders, and addressing any challenges they may face. You will be instrumental in enhancing customer satisfaction and loyalty within our online retail ecosystem.Key ResponsibilitiesProvide exceptional customer service in German via phone, email, and chat for online shopping inquiries.Assist customers with detailed product information, order tracking, and return processes.Efficiently resolve customer complaints and deliver timely solutions.Accurately document customer interactions in our CRM system.Collaborate with internal teams to ensure efficient order fulfillment and issue resolution.Collect and analyze customer feedback to enhance our services.Stay informed about current promotions, products, and e-commerce trends.

Become a vital member of Mercier Consultancy as a French-Speaking Content Moderator within our exciting Gaming & e-Sports Department in Greece! This is an exceptional opportunity to contribute to a safe and inclusive environment for our gaming community. In your role, you will oversee user-generated content and interactions, ensuring they adhere to our community standards.Your fluency in French is crucial for effectively engaging with our French-speaking users, helping to foster a respectful atmosphere and addressing any concerns that may arise. Immerse yourself in the vibrant gaming world and collaborate with fellow enthusiasts to ensure an enjoyable experience for all players.Key ResponsibilitiesModerate user-generated content in the gaming and e-sports community in French.Review and evaluate content submissions and player interactions to uphold community guidelines.Assist players via forums and chat platforms, responding to queries and resolving issues.Identify and escalate instances of inappropriate behavior or content.Collaborate with team members to enhance user experiences and boost community engagement.Stay informed about the latest trends in gaming and e-sports for effective moderation.Promote a respectful and inclusive online environment for all users.

Join Mercier Consultancy as a Slovak-Speaking Content Moderator in our dynamic Gaming & e-Sports Department located in Athens, Greece! This is an exceptional opportunity to connect with a lively community of gamers while ensuring a safe and enjoyable environment for all participants. In this pivotal role, you will be responsible for moderating user-generated content and interactions to uphold our community standards.Your proficiency in Slovak is vital for effective communication with our Slovak-speaking users, allowing you to cultivate a positive atmosphere and address any concerns that may arise. Collaborate with fellow gaming enthusiasts and contribute to enhancing the overall player experience.Key Responsibilities Moderate user-generated content within the gaming and e-sports community in Slovak. Review and evaluate content submissions and player interactions to ensure adherence to community guidelines. Assist players through forums and chat platforms, addressing their inquiries and concerns. Identify and escalate any inappropriate behavior or content as necessary. Work collaboratively with team members to enhance user experiences and community engagement. Stay updated on the latest trends in gaming and e-sports to ensure effective moderation. Promote a respectful and inclusive environment for all community members.

Embark on an exciting journey with Mercier Consultancy as a Spanish-Speaking Content Moderator in our vibrant Gaming & e-Sports Department located in Greece! This role offers a unique chance to enhance the gaming community while leveraging your linguistic talents. As a content moderator, you will play a vital role in supervising content and user interactions within our gaming forum, ensuring adherence to community standards and guidelines.Your fluency in Spanish will be essential as you connect with our Spanish-speaking users, helping to foster a secure and enjoyable environment for all players. Dive into the thrilling world of gaming and e-sports while building relationships within a diverse community of gamers.Key ResponsibilitiesModerate user-generated content within the Spanish-speaking gaming and e-sports community.Assess and ensure that content submissions and interactions align with community guidelines.Support players via forums and chat platforms, addressing their inquiries and concerns.Detect and report any cases of inappropriate behavior or content.Collaborate with colleagues to enhance user experiences and community involvement.Stay updated on the latest gaming trends and e-sports news to maintain effective moderation.Encourage an inclusive and respectful atmosphere for all community members.