Spanish Customer Service Representative for Digital Banking - Athens with Full Relocation Package

Join our dynamic team at Mercier Consultancy as a Spanish Customer Service Representative for our Digital Banking division! In this exciting role, you will be the first point of contact for our Spanish-speaking clients, assisting them with inquiries, account management, and providing exceptional customer support. If you are passionate about customer service …

Join our dynamic team at Mercier Consultancy, a leading FinTech company based in Athens, Greece! We are seeking a passionate Spanish Customer Service Representative who is dedicated to providing exceptional support to our clients. In this role, you will be the first point of contact for our Spanish-speaking customers, assisting them with inquiries, resolving issues, and ensuring a seamless customer experience.As part of our commitment to attracting talent from around the world, we offer fully paid relocation to Athens, allowing you to immerse yourself in the vibrant culture and lifestyle of Greece.

Bally’s Intralot is seeking a dynamic Presales and Bidding Specialist to join our dedicated Presales and Bidding team. In this pivotal role, you will be responsible for crafting high-quality, engaging, and compliant bid responses that effectively communicate our company’s unique value proposition. Your expertise will be instrumental in transforming intricate technical and business information into structured and persuasive proposals that align seamlessly with customer needs and evaluation criteria.Key Responsibilities:Participate actively in the bid preparation process for select accounts, ensuring responses are well-organized, precise, and in accordance with customer specifications.Produce compelling content for RFPs/RFIs that complies with customer requirements and showcases the company’s strengths, all aimed at winning bids.Assist bid managers in coordinating contributions from various functions and teams, including sales/account management, marketing, product management, finance, legal, technical teams, subcontractors, and other third parties.Enhance and maintain the proposal content library by rewriting/editing proposal responses, updating existing content, or creating new content to meet evolving customer demands.Develop and sustain domain expertise in relevant industry fields such as gaming platforms, player account management, infrastructure, telecoms, implementation services, and operational services.

Location: Athens, Attica, Greece FlexCar operates in Greece, Italy, Cyprus, and Mexico, providing flexible car leasing and premium mobility services. The company focuses on setting new standards in how people access vehicles. Role overview The Strategic Product Manager leads the full lifecycle of FlexCar’s leasing products. This position shapes product vision, develops strategic roadmaps, and relies on data to guide decisions. Close collaboration with Operations and Marketing ensures products align with both customer needs and business goals. What you will do Manage the entire process for car leasing products, from concept to launch and ongoing improvement Work with teams across the company to keep product development in line with FlexCar’s objectives Use data insights to support strategic planning and update the product roadmap Focus on delivering products that meet customer expectations and support business growth Requirements FlexCar seeks driven, creative thinkers interested in shaping the future of mobility. The team values those looking to develop their careers within a fast-growing European startup.

Optasia is an innovative B2B2X financial technology platform dedicated to transforming the financial landscape through scoring, decision-making, disbursement, and collection services. Our mission is to foster financial inclusion on a global scale. Join us in reshaping the future!We are looking for dynamic and driven professionals who thrive in a results-oriented environment and possess a positive, can-do attitude. If you aspire to collaborate with a team of like-minded individuals in a stimulating and inventive atmosphere, we want to hear from you!The Sales Manager will play a crucial role in spearheading our commercial initiatives across new markets. This position is focused on executing strategic sales initiatives, enhancing market penetration, and uncovering new growth avenues for Optasia's state-of-the-art products and services. The ideal candidate will be an experienced sales leader with extensive market insight and a proven history of success.Your ResponsibilitiesImplement a comprehensive sales strategy for designated regions to achieve revenue growth and expand market presence.Identify and develop new opportunities and verticals for Optasia’s offerings, promoting adoption in various markets.Establish and nurture strong relationships with key stakeholders, including telecommunications companies, mobile wallet operators, and financial institutions.Collaborate with internal teams in product, marketing, and operations to ensure the effective delivery of tailored solutions to meet client needs.Analyze market trends, competitive activities, and regulatory changes to refine strategy and maintain a competitive advantage.Prepare and deliver regular sales performance reports to executive leadership, emphasizing significant milestones and areas for growth.Coordinate cross-departmentally to create necessary documentation such as presentations, business cases, and service descriptions.What We Expect from YouA Bachelor’s degree in Business Administration, Marketing, or a related field; an MBA is preferred.A minimum of 4 years of experience in sales and business development.Demonstrated success in surpassing sales targets and driving revenue growth within the fintech or telecommunications sectors.Ability to build and maintain a strong network within the banking, fintech, or telecommunications industries in the region.Fluency in French is an asset but not mandatory.Your Key AttributesOutstanding communication, negotiation, and presentation skills.In-depth knowledge of the region’s market dynamics, cultural nuances, and regulatory frameworks.Willingness to travel within the region as necessary.Proven ability to close deals in the fintech, telecom, or value-added services sectors.Why You Should ApplyW...

Optasia is a cutting-edge B2B2X financial technology platform specializing in scoring, financial decision-making, disbursement, and collection processes. Our mission is to foster financial inclusion globally, as we strive to transform the financial landscape in our unique way.We are on the lookout for passionate professionals who are energetic, results-oriented, and possess a proactive mindset. Join our dynamic team at Optasia, where you will contribute to delivering innovative solutions in a stimulating environment. As a member of the Solution Architecture team, your main responsibility will be to collaborate closely with clients, product management, and software development teams, showcasing your high level of technical expertise, product knowledge, and effective communication skills.Your Responsibilities:Translate business requirements into effective technology solutions utilizing Optasia’s proprietary platform.Engage with various stakeholders from clients to ensure IT solutions meet business goals.Develop technical documentation including use cases, flow diagrams, integration specifications, and solution documentation.Work collaboratively with internal teams such as Engineering, Quality Assurance, Product Management, Business, and Operations to implement innovative solutions.Assess and prototype APIs for seamless third-party integrations.Partner with the Software Architecture team to identify opportunities for enhancements to the Optasia platform.Provide technical guidance to the sales team, including product demonstrations and support for RFP responses.

Our Values: Trust | Respect | Team SpiritOur Secret: Our dedicated team stands out through their integrity and expertise!Position: Project Manager | Employment Type: Full-time | Location: Athens, GreeceYour daily responsibilities will encompass:Overseeing projects on a daily basis, ensuring timely delivery of high-quality products within budget constraints.Leading and motivating project teams while monitoring their performance and prioritizing workloads.Planning and tracking project milestones, preparing necessary plans, managing risks, and developing contingency strategies.Ensuring effective change control and configuration management.Identifying opportunities for team development, facilitating meetings, and resolving issues.Conducting audits and quality checks to generate essential reports, such as quality plans.Managing projects throughout the software development lifecycle, from initial business case formulation to final deployment.Acting as the main point of contact for clients, bridging the gap between IT and business users to identify their needs.Translating business requirements into actionable work plans.Overseeing operational aspects of data integration and interdependencies with other systems, and developing release and communication plans.Reporting on Service Level Indicators (SLIs) as per Service Level Agreement (SLA) commitments.#LI-EA2

Join finartix as a Sales Executive and leverage your expertise in the Banking IT sector. We are seeking a proactive and results-oriented individual who possesses a robust track record in sales and account management. You will play a pivotal role in identifying new business opportunities and driving growth for our company.Key ResponsibilitiesDevelop and implement strategic business development initiatives to broaden our client base.Oversee the complete sales cycle, from prospecting to closing, ensuring a smooth client experience while meeting ambitious revenue goals.Manage and nurture both new and existing client accounts, fostering long-term relationships and high satisfaction levels.Analyze market trends and uncover new opportunities within the banking services landscape.Collaborate with our internal teams to create customized solutions that meet client needs.Lead sales negotiations, draft proposals, and finalize contracts with key stakeholders.Build strong relationships with executive-level decision-makers, effectively navigating complex organizational structures.Provide consistent reporting and analysis of sales metrics and market trends.

Join our dynamic team at mercier-consultancy as a French Technical Support Specialist for an exciting online gaming platform. We are looking for passionate individuals who thrive in a fast-paced environment and are eager to help users enhance their gaming experience. This role offers the opportunity to make a real impact by providing exceptional support to our French-speaking clients.As part of our team, you will assist players with various inquiries, troubleshoot technical issues, and ensure a seamless gaming experience. You will also work closely with other departments to relay customer feedback, contributing to the continuous improvement of our services.

Join a dynamic team as a Spanish Customer Service Representative for a leading social media giant. Located in Athens, this role offers a vibrant work environment and a chance to engage with a diverse clientele. Your responsibilities will include assisting customers through various channels, ensuring their inquiries are resolved promptly and effectively.

Mercier Consultancy is hiring an Italian Customer Service Representative to support consumer products. This position is based in Athens, Greece, and includes full relocation support for those moving to join the team. Role overview The main focus of this role is to assist customers by handling inquiries and resolving product-related concerns. The goal is to maintain a high standard of customer satisfaction throughout every interaction. What you will do Respond to customer questions and requests in Italian Help customers with product-related issues Work to ensure each customer receives helpful and courteous service Requirements Fluency in Italian Strong communication skills This role is based in Athens, offering the chance to live and work in a lively city with full relocation support provided for successful applicants.

Join a premier international software company that specializes in providing cutting-edge digital transformation solutions to governments and organizations across four continents.Are you ready to embark on a rewarding international career in business development within the IT sector?We are seeking a talented IT Presales Manager to enhance our international business development team at our Athens headquarters.As part of a highly skilled team operating in 40 countries worldwide, you will have ample opportunities for professional advancement. We foster a supportive and collaborative environment aimed at helping you achieve your career aspirations.Your onboarding will be seamless, guided by experienced colleagues, and you will receive comprehensive training in proposal development and management processes.Main Focus: Pre-sales and international business development within the Government sector.Responsibilities: Convert business and technical requirements into effective technical proposals; Design technical solutions for our government clientele globally; Coordinate across various technical teams to architect optimal solutions; Engage with software vendors and suppliers in solution design; Work closely with Bid Managers to direct the sales cycle's technical strategy; Prepare and deliver technical presentations and demonstrations to international clients; Articulate the value proposition of the company's solutions; Develop a deep understanding of the company's products, capabilities, consulting practices, and technologies; Stay abreast of technology trends and explore new products and solutions.

Join Us at Kaizen Gaming!Kaizen Gaming, the driving force behind Betano, stands as one of the leading GameTech companies globally, thriving in 19 markets. Our mission is to harness innovative technology to deliver unparalleled experiences to the millions of customers who entrust us with their entertainment needs.We pride ourselves on our diverse workforce of over 2,700 Kaizeners from more than 40 nationalities across 3 continents.As a recognized leader in workplace culture, we are honored to be listed among the Best Workplaces in Europe and certified as a Great Place to Work across our offices. Here, you won't encounter an average day. Are you ready to Press Play on Your Potential?About the RoleIn this pivotal role, you will become part of an autonomous Agile team, collaborating closely with the Product Owner, Agile Delivery Lead, Automation Testers, and fellow Software Engineers to carve out a competitive edge for Kaizen and deliver a distinctive online experience to our users. Alongside your Agile team, you will also engage with a talented cohort of backend professionals within our Backend Chapter. As a Senior Backend Engineer, you will:Take charge of a variety of projects ranging from customer-facing websites and mobile applications to internal administrative tools and robust backend services designed to handle high traffic and volume.Own the development lifecycle of our applications, ensuring an engaging journey from start to finish.Design and implement innovative solutions, steering them from ideation through to production.Translate complex requirements into clean, sophisticated technological systems, leveraging our large-scale, highly-available infrastructure.Be a key contributor in designing, building, and maintaining efficient, reusable, and reliable code.Explore and research new technologies to identify efficient solutions for everyday challenges.Deliver high-impact features rapidly and effectively.Challenge conventional approaches to enhance both team dynamics and product quality.Our Tech StackOur platforms and services predominantly utilize C# / ASP.NET, with newer services developed in .NET Core. Our frontend applications leverage either Vue.js or Angular, while legacy systems employ server-rendered (Razor) views combined with jQuery. Microsoft Orleans facilitates our scalable and resilient distributed applications, with MS SQL Server serving most storage needs, alongside Redis and ElasticSearch where appropriate. RabbitMQ is our preferred message broker, and we utilize Gitlab for version control and CI.

Join Novibet as a Data Product Owner!Are you ready to play a pivotal role in a vibrant and rapidly expanding company? If you possess a deep passion for Product Development and thrive in managing priorities within a fast-paced environment, this opportunity is tailored for you.About UsEstablished in 2010, Novibet is a prominent GameTech company, actively operating across Europe, the Americas, and various ROW countries including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, our diverse team of over 1,200 employees is dedicated to embracing technological advancements, consistently pushing the limits to deliver seamless entertainment and exceptional online gaming experiences to our rapidly growing customer base.Why Choose Novibet?At Novibet, we empower our employees to excel, emphasizing growth through active listening and learning within a collaborative environment of forward-thinkers who continuously adapt to new challenges. We are equally committed to nurturing a positive, inclusive, and supportive workplace culture that allows every individual to thrive.Join us, and you will become part of a global team that values collaboration, innovation, and personal development.Your ResponsibilitiesManage the backlog of Data Teams effectively.Serve as a liaison between business stakeholders and development teams, clarifying requirements and resolving discrepancies.Receive and prioritize business requests, translating them into detailed technical specifications and actionable plans.Contribute significantly to the roadmap development.Oversee data project progress to ensure timely delivery, testing, and deployment, while providing domain knowledge and technical expertise.Facilitate backlog refinement sessions, track release cycles, and enhance overall operational efficiency, while coordinating maintenance and issue resolution.Apply the Pareto principle to deliver 80% of the solution in 20% of the time.Ensure the team maintains momentum through all phases of product development.Oversee the development cycle and communicate progress to stakeholders.Proactively remove any impediments for the teams.Ensure the quality of the delivered features is maintained.Your QualificationsBSc/MSc degree in a relevant field related to Information Technology.A minimum of 3 years of experience in roles such as Product Owner, Product Manager, or Project Manager, preferably within the gaming technology sector.Proven experience managing medium to large/complex projects with multiple dependencies, utilizing Agile (Scrum) methodologies for planning, implementation, and business application support, including change and release management.Team management experience is preferred.Strong analytical and problem-solving skills.

Join our dynamic team at AKMI International, located in the vibrant heart of Athens, and contribute to the development of impactful European projects through strategic partnerships and collaborations.As part of Alphabet Education, AKMI International excels in providing customized project development and implementation services. We transform innovative concepts into funded initiatives, navigating EU grants and various international funding opportunities. Our comprehensive approach encompasses partnership development, consortium building, proposal preparation, budgeting, negotiation, quality assurance, and support in project execution.We are currently seeking a passionate and well-connected Partnerships & Consortia Manager to enhance our Development Department in Athens. This role is tailored for a professional with exceptional networking abilities and a robust understanding of European project ecosystems. Your expertise will be instrumental in identifying strategic partners, fostering consortium formation, and enhancing the long-term international visibility of AKMI International.

Join our dynamic Management Training Program designed to nurture the next generation of leaders. This program offers a comprehensive curriculum focusing on essential management skills, strategic thinking, and operational excellence. Participants will engage in hands-on learning experiences, mentorship opportunities, and real-world project assignments that prepare them for a successful career in management.

Core Values: Trust | Respect | Team SpiritOur Success: Our dedicated team members who excel through their integrity and expertise!Position: Software Architect / Technical Lead | Employment Type: Full-time | Location: Athens, GreeceAs a leader in our development team, your primary responsibilities will encompass:Overseeing software projects from concept through to successful implementation and deployment.Actively participating in the development process and contributing throughout the project lifecycle.Evaluating and recommending technologies to facilitate project progress and ensure long-term sustainability.Clarifying, addressing, and potentially challenging client requirements to ensure alignment with project goals.Enhancing communication and resolving bottlenecks within the team and across departments.Mentoring team members while disseminating reusable methodologies and frameworks across the organization.Identifying and addressing quality issues from a contractual perspective.

Bally’s Intralot is seeking a motivated Pre Sales and Bidding Specialist to join our dynamic Presales and Bidding team. In this pivotal role, you will be responsible for creating high-quality, engaging, and compliant bid responses that effectively communicate our company's unique value proposition. Your ability to distill complex technical and business information into cohesive, persuasive proposals will be instrumental in aligning with customer needs and evaluation criteria.Key Responsibilities:Participate in the bid preparation process for designated accounts, ensuring responses are well-organized, precise, and meet customer specifications.Craft persuasive content for RFPs and RFIs, ensuring adherence to customer requirements while showcasing the company’s strengths to secure winning bids.Collaborate with bid managers to coordinate inputs from various functions, including sales/account management, marketing, product management, finance, legal, technical teams, subcontractors, and other third parties.Enhance and maintain the proposal content library by rewriting and editing existing proposal responses, as well as developing new content to address emerging customer needs.Build and maintain expertise in relevant industry domains such as gaming platforms, player account management, infrastructure and telecoms, implementation services, and operational services.

Join our dynamic Management Training Program at eoctebp, where we cultivate future leaders through comprehensive training and hands-on experience. This program is designed for ambitious individuals eager to develop their management skills in a fast-paced environment. Participants will engage in various projects, receive mentorship from seasoned professionals, and gain valuable insights into effective management strategies.

Are you eager to become a part of our dynamic team but unable to find a job opening that aligns with your skills? We encourage you to connect with us!Why Choose Sleed?At Sleed, we are continuously expanding and looking for talented individuals across various disciplines. Whether you are a creative thinker, a strategist, a tech aficionado, or possess a unique set of skills, we invite you to submit your CV, and we will reach out to explore potential collaborations!About Us:Sleed is among the most innovative e-business and digital marketing agencies in Greece, boasting a team of over 150 professionals and a robust portfolio of both national and international clients.Established in 2010, Sleed has built a strong reputation for executing successful projects and collaborating with medium to large-scale organizations. We have been a Premier Google Partner since 2011, a Meta Marketing Partner since 2020, and have accumulated more than 300 awards, including recognition as a Best Place to Work in 2019.Our Vision:We aspire to create a Human-Centric Ecosystem that fosters growth for our partners in the digital landscape.Our Core Values: Creativity & Positivity Ownership with Generosity Results-oriented yet Humble Why Work at Sleed:We cultivate a corporate culture that champions equality and values diverse perspectives and individuality. We believe in the power of collaboration, guided by the principle “Together we win,” which encompasses not just our Sleed team but also our esteemed partners and clients. Together, we build the Ecosystem known as Sleed.Sleed transcends the conventional 9 to 5; we embody our values and extend them beyond the workplace, seeking purpose in giving, sharing, caring, and creating in our communities.Who is a Good Fit?We are on the lookout for passionate individuals to join our talent pool across various roles, particularly in: Digital Marketing - SEO Web Development & Design Content Creation Project Management Data Analysis & Strategy How to Apply:Please upload your CV along with a concise cover letter detailing your skills, interests, and career aspirations. We will review your application and keep your information in our database for future opportunities.Benefits:Private health insuranceOngoing training and education to support your professional developmentRemote work flexibility (2-3 days per week)Exclusive subscription deals with AlterlifeDiscounts for customersCompetitive salary commensurate with your skills and experienceCareer development opportunities