Polish-Speaking Customer Expert in Automotive Industry - Athens

Role overview Mercier Consultancy seeks a Polish-Speaking Customer Expert to join its automotive support team in Athens. The role centers on helping clients address their automotive questions and concerns, drawing on strong Polish language skills and a service-oriented approach. What you will do Respond to customer inquiries in Polish related to automotive t…

Role overview Mercier Consultancy is looking for a Norwegian-speaking Customer Service Agent to support a major food delivery platform in Athens, Greece. The position comes with paid relocation for those moving to join the team. What you will do Assist Norwegian-speaking customers with questions about their food orders and deliveries Handle complaints and resolve issues in a professional way Support a smooth and positive ordering experience for every customer Use your language skills to build customer satisfaction and loyalty Location and relocation This role is based in Athens, Attica, Greece. Paid relocation support is included for candidates who need to move for the job.

Role overview Mercier Consultancy is looking for a Swedish-Speaking Customer Expert to support a major food delivery platform in Athens, Greece. This position offers paid relocation for those moving to Athens and the opportunity to help Swedish-speaking customers enjoy a reliable food delivery experience in a vibrant city. What you will do Support customers in Swedish via phone, email, and live chat. Assist with placing, tracking, and managing food orders. Address customer questions, complaints, and issues with professionalism and efficiency. Work closely with delivery and operations teams to resolve service incidents. Document customer interactions and feedback accurately. Offer suggestions to improve service quality and customer satisfaction. Participate in ongoing training to build product knowledge and service skills. Location and relocation This position is based in Athens, Attica, Greece. Paid relocation support is available for candidates joining the team from other locations.

Mercier Consultancy seeks a Swedish-speaking Helpdesk Expert to support a well-known restaurant platform from the Athens office. This role provides technical and customer support to Swedish-speaking clients in the restaurant industry, focusing on both troubleshooting and guiding users through the platform's features. Role overview The Helpdesk Expert serves as the first point of contact for Swedish-speaking users. Day-to-day work involves resolving technical issues, assisting with onboarding, and ensuring clients have a smooth experience using the platform. Strong command of Swedish and solid technical skills are key for this position. Main responsibilities Provide helpdesk support to restaurant clients in Swedish via phone, email, and chat. Troubleshoot and resolve technical problems related to the platform. Assist clients with onboarding, training, and using platform features effectively. Document support cases and client communications in the ticketing system. Collaborate with product and development teams by sharing client feedback. Stay updated on platform changes and industry trends to offer relevant support. Location This is an on-site role based in Athens, Attica, Greece.

Mercier Consultancy is hiring an Italian Customer Support Specialist for digital banking services in Athens, Greece. This role includes a fully funded relocation package for qualified candidates. Role Overview As a Customer Support Specialist, you will support Italian-speaking clients as they navigate digital banking products and services. The position centers on helping customers resolve issues, answering questions, and ensuring a smooth banking experience. Your work will help maintain high satisfaction and strengthen trust in our digital banking solutions. Main Responsibilities Deliver customer support in Italian via phone, email, and chat. Assist clients with digital banking questions, transactions, and troubleshooting. Record all customer interactions and solutions accurately in the CRM system. Collaborate with other teams to resolve customer concerns quickly. Keep up to date on digital banking products and services to provide accurate information. Gather and share customer feedback to help improve service quality. Location and Relocation This position is based in Athens, Attica, Greece. Mercier Consultancy provides a fully funded relocation package for successful candidates.

Mercier Consultancy is hiring an Italian Customer Support Specialist to join its team in Athens, Greece. This role supports a leading iGaming company and includes a fully paid relocation package for those moving to Athens. Role Overview This position focuses on supporting Italian-speaking players. The goal: make sure every customer enjoys a smooth, enjoyable gaming experience. Daily tasks involve handling inquiries, solving problems, and helping players navigate the platform. Main Responsibilities Provide support to Italian-speaking customers by phone, email, and live chat. Assist with account management, explain game rules, process transactions, and troubleshoot technical issues. Handle complaints and resolve disputes in a professional, timely manner. Record all customer interactions accurately in internal systems. Work with other teams to improve customer satisfaction and streamline processes. Keep up to date on industry trends, company products, and relevant regulations. Take part in ongoing training to build product knowledge and customer service skills. Location and Relocation This role is based in Athens, Attica, Greece. A fully paid relocation package is provided for successful candidates.

Mercier Consultancy is hiring a Polish Customer Support Specialist for its digital banking team in Athens, Greece. This position includes comprehensive relocation support. Role Overview Support Polish-speaking clients as they use digital banking platforms. This role suits those interested in technology and finance, looking to work in an international environment. The position is based in Athens, with full relocation assistance provided. What You Will Do Provide customer support to Polish-speaking clients. Respond to questions about digital banking products and services. Document customer interactions and solutions in CRM systems. Work with internal teams to resolve complex client issues. Offer guidance on digital banking tools and features. Gather client feedback to help improve service quality. Participate in training to stay current on banking products and compliance requirements. Location and Relocation This role is based in Athens, Attica, Greece. Mercier Consultancy provides full relocation support for successful candidates.

Mercier Consultancy is hiring an Italian Customer Expert to represent a well-known electronics brand in Athens, Greece. This position includes a fully paid relocation package, making it possible to build your career while experiencing life in a vibrant European city. Role Overview The Italian Customer Expert supports Italian-speaking clients by answering questions, solving problems, and providing detailed information about products. This work directly impacts customer satisfaction and loyalty to the brand. What You Will Do Deliver accurate product details, help with troubleshooting, and assist with order management for customers. Respond to customer complaints professionally and promptly to maintain satisfaction. Work closely with internal teams to resolve product or service issues. Maintain clear and accurate records of all customer interactions and transactions. Assess customer needs, provide appropriate solutions, or escalate issues when needed. Participate in ongoing training to keep up with product updates and customer service standards. Location and Relocation This role is based in Athens, Attica, Greece. Mercier Consultancy provides a fully paid relocation package for successful candidates.

Mercier Consultancy is hiring an Italian-Speaking Gaming Support Specialist in Athens, Greece. This role includes fully paid relocation support for those moving to Athens. Role Overview Support Italian-speaking gamers by answering questions, solving technical issues, and helping them get the most out of their gaming experience. The position combines customer service, technical troubleshooting, and collaboration with other teams. What You Will Do Assist Italian-speaking gamers through chat, email, or phone, providing clear and helpful support. Troubleshoot and resolve technical problems and account questions efficiently. Collaborate with developers and other teams to address technical issues and suggest improvements. Keep detailed records of customer interactions and solutions provided. Stay informed about platform updates, new features, and changes. Monitor system performance and flag any technical problems. Relocation Support Mercier Consultancy covers all relocation expenses to help new hires settle smoothly in Athens.

Role overview Mercier Consultancy seeks a Portuguese IT Support Customer Service Representative in Athens, Greece. This role assists Portuguese-speaking customers with their technical questions and IT concerns. Relocation assistance is available for those moving to Athens. Key responsibilities Provide customer service and technical support in Portuguese through phone, email, and chat channels. Troubleshoot IT-related issues, aiming for efficient and accurate solutions. Record customer interactions and document the steps taken to resolve each issue in the support system. Escalate complex or unresolved technical matters to senior team members when necessary. Stay informed about IT products and internal support procedures. Maintain professional and prompt communication with customers at all times. Location and relocation The position is based in Athens, Attica, Greece. Mercier Consultancy provides comprehensive relocation support to help new team members settle in.

Mercier Consultancy is seeking a Polish Logistics Specialist to join the Customer Support team in Athens, Greece. This full-time position is designed for professionals who want to use their logistics experience and Polish language skills in an international setting. A fully paid relocation package is provided for candidates moving to Athens. Role overview The role centers on supporting Polish-speaking clients and collaborating with internal teams to ensure logistics operations run smoothly. The position offers the chance to build international experience while living and working in Athens. Main responsibilities Assist Polish-speaking clients and internal teams with logistics-related questions and daily tasks Respond to inquiries about logistics, offering timely and accurate information Coordinate shipping schedules, track deliveries, and manage any issues that come up Work alongside supply chain, warehouse, and customer service colleagues to resolve challenges Review logistics processes and suggest improvements to enhance customer satisfaction Maintain detailed records of logistics activities and communications Support the onboarding process for new clients and partners with logistics needs Relocation support This role includes a fully paid relocation package for those moving to Athens for the position.

Mercier Consultancy seeks a Portuguese Customer Service Agent to join its team in Athens, supporting a well-known online marketplace. This role offers the opportunity to use Portuguese language skills in an international setting. Fully paid relocation to Greece is included. Main responsibilities Serve as the primary contact for Portuguese-speaking customers. Handle inquiries about product listings, orders, payments, and general marketplace services. Address complaints and provide solutions to enhance customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams when resolving complex issues. Share feedback from customers to support service improvements. Attend training sessions to stay updated on company policies and platform changes. Relocation support This position includes fully paid relocation to Athens, designed to help you settle smoothly into your new role and city.

Mercier Consultancy is seeking a Bilingual Customer Service Representative fluent in Portuguese to join its team in Athens, Greece. This role supports a major airline booking company by assisting Portuguese-speaking travelers with their reservations and travel-related questions. The focus is on delivering attentive and knowledgeable service to each customer. Key responsibilities Assist customers in Portuguese with airline bookings and travel inquiries Manage flight reservations, handle changes, process cancellations, and accommodate special requests Resolve customer issues quickly and professionally Document all customer interactions accurately in the CRM system Coordinate with airline partners to address customer needs Gather and share customer feedback to support service improvements Stay informed about airline policies, pricing, and industry updates Location This position is based in Athens, Attica, Greece.

Mercier Consultancy seeks a Portuguese Customer Service Representative to join a digital banking support team in Athens, Greece. This role centers on helping Portuguese-speaking customers navigate digital banking products and services. Fully paid relocation to Athens is included for those selected. Role overview Representatives assist customers with account management, transactions, and general use of digital banking platforms. The team emphasizes clear communication and a customer-first mindset in every interaction. What you will do Provide customer support in Portuguese for a range of digital banking services. Guide users through account setup, daily transactions, and platform features. Respond to questions and resolve issues efficiently and with professionalism. Record details of customer interactions in the CRM system. Collaborate with technical and banking teams to address complex cases. Stay informed about new digital banking features and industry trends to offer accurate support. Location and relocation The position is based in Athens, Attica, Greece. Mercier Consultancy covers all relocation costs for successful applicants.

Mercier Consultancy is looking for a Portuguese-speaking Customer Service Representative to join its team in Athens. This entry-level position focuses on supporting users of an online gaming platform, handling a range of customer needs from technical support to account management. Role overview As a Customer Service Representative, the main responsibility is to assist Portuguese-speaking gamers. The role involves answering questions, guiding users through account setup, and troubleshooting technical issues. Quick and effective problem resolution is important to maintain a high level of customer satisfaction. Key responsibilities Respond to platform-related inquiries in Portuguese. Guide users through account setup and troubleshooting steps. Resolve complaints and address issues promptly. Document each customer interaction accurately in the CRM system. Work with technical and game development teams on complex cases. Share customer feedback to help improve platform features. Stay informed about updates and trends in online gaming. Requirements Fluency in Portuguese for clear communication. Empathy and professionalism in customer interactions. Strong attention to detail and problem-solving ability. This position is based in Athens, Attica, Greece.

Mercier Consultancy seeks a Portuguese Speaking Customer Service Specialist to assist customers of a major telecommunications provider in Athens, Greece. The focus is on delivering attentive support to Portuguese-speaking clients and maintaining a high level of professionalism with every interaction. Key responsibilities Respond to customer inquiries in Portuguese, addressing a range of telecom-related topics Assist with questions about products, services, billing, and technical matters Manage complaints calmly, working toward effective solutions Document each customer contact accurately in the CRM system Collaborate with technical and operations teams to resolve issues Identify and recommend opportunities for upselling or cross-selling telecom products Take part in ongoing training to enhance product knowledge and customer service skills Location This role is based in Athens, Attica, Greece.

Join our dynamic team at Mercier Consultancy as a Bilingual Spanish Customer Support Specialist in the travel industry! This exciting opportunity is based in beautiful Athens, Greece, and includes fully paid relocation.As a vital member of our customer service team, you will provide exceptional support to Spanish-speaking clients, assisting them with their travel inquiries and ensuring a seamless travel experience. Your role will involve effective communication, problem-solving, and a passion for travel.

Join our dynamic team at Mercier Consultancy as a French Customer Service Associate for an exciting online marketplace! This position offers a unique opportunity to work in a vibrant environment in Athens, Greece, with fully paid relocation. As a vital member of our customer service team, you will engage with customers, providing exceptional support and solutions in French, ensuring a seamless shopping experience.

Join our dynamic team at Mercier Consultancy as a French-Speaking Customer Support Specialist in the exciting world of FinTech. This role offers you the opportunity to work in a vibrant city while providing exceptional support to our valued clients. Your communication skills in French will be key as you assist customers with their inquiries, ensuring a seamless experience.

Join our dynamic team at mercier-consultancy as a French Technical Support Specialist for an exciting online gaming platform. We are looking for passionate individuals who thrive in a fast-paced environment and are eager to help users enhance their gaming experience. This role offers the opportunity to make a real impact by providing exceptional support to our French-speaking clients.As part of our team, you will assist players with various inquiries, troubleshoot technical issues, and ensure a seamless gaming experience. You will also work closely with other departments to relay customer feedback, contributing to the continuous improvement of our services.