About the job
Join OdorZX Inc., a leader in the carwash and detailing industry, as an Operations Supervisor. We are looking for an enthusiastic and experienced individual to facilitate smooth operational processes and elevate our customer service standards. This role is ideal for candidates passionate about leading teams and ensuring top-notch service delivery.
Key Responsibilities:
- Manage daily operations at the carwash site, ensuring adherence to protocols and an effective workflow.
- Lead and mentor a team of carwash and detailing technicians, fostering an environment of excellence.
- Oversee inventory management for cleaning supplies and detailing products, ensuring operational efficiency.
- Conduct quality inspections to guarantee that vehicle cleaning and detailing meet or exceed customer expectations.
- Implement and uphold safety measures to ensure a secure workplace.
- Collaborate with management to formulate strategies aimed at improving client satisfaction and operational performance.
- Address client inquiries and concerns professionally to enhance customer retention.
- Maintain comprehensive records of operations, attendance, and performance metrics.
