Principal Business Operations Manager

At BetterUp, we are committed to human transformation, and we believe that a fresh perspective on the employer-employee relationship is essential.Our approach is unique, and you will sense this from the moment you engage with us.From your initial interview to receiving an offer, the experience is unlike any other. Upon joining, you won’t just receive a paych…

Join MongoDB as a Senior Manager of Business Operations and play a pivotal role in driving operational excellence across our organization. You will lead a team focused on optimizing business processes and enhancing efficiency. This position requires strong leadership skills, strategic thinking, and a passion for fostering a culture of continuous improvement.

Join MongoDB as a Principal Analyst in our Go-To-Market Operations team, where you will play a pivotal role in shaping our strategic initiatives. This position invites you to leverage your analytical prowess to enhance our sales performance, optimize our go-to-market strategies, and contribute to our growth trajectory.Your contributions will directly impact our decision-making processes and operational efficiency. If you are passionate about data-driven insights and thrive in a fast-paced environment, we want to hear from you!

Renesas Electronics Corporation is hiring a Principal HR Business Partner to support its Power division in Austin, TX. This position plays a key role in aligning HR strategy with the division’s business goals. Role overview The Principal HR Business Partner develops and implements HR initiatives that help drive team performance. The work centers on supporting employee engagement and fostering a culture where innovation can thrive. What you will do Shape and execute HR strategies that align with the Power division’s objectives Guide programs focused on employee engagement and performance Promote a workplace culture that values new ideas and continuous improvement

The Assistant Principal of Operations plays a crucial role in supporting the operational success of KIPP schools in Austin. This leadership position involves managing day-to-day school operations, ensuring compliance with educational regulations, and fostering a positive school culture. The Assistant Principal will collaborate closely with faculty, staff, and families to create an environment conducive to student achievement and well-being. If you are passionate about education and possess strong organizational skills, we invite you to apply for this impactful role.

Join our dynamic team at Jerry.ai as an Associate in Business Operations! In this pivotal role, you'll collaborate with various departments to optimize processes and enhance operational efficiency. You'll have the opportunity to contribute to strategic initiatives that drive our business forward.

American Operator is on the lookout for a visionary Vice President of Business Operations & Strategy to drive our business growth while ensuring maximum efficiency and strategic alignment. We specialize in acquiring outstanding small businesses and collaborating with exceptional operators to pave the way for the next generation of ownership. Our operations are multifaceted, requiring seamless coordination among various teams and stakeholders. In this pivotal role, you'll be instrumental in scaling our business while optimizing operational processes.As the VP of Business Operations & Strategy, you will oversee three critical domains: Internal Operations (including processes, meetings, communications, and KPIs), Technology Enablement (tools, systems, and knowledge management), and Strategic Projects (leading essential cross-functional initiatives from inception to completion).Collaboration is key; you will engage with every department across the organization. This position reports directly to the CEO and is based in our Austin, Texas office.

Join Enable Dental and Transform HealthcareAt Enable Dental, we're on a mission to revolutionize dental care by delivering high-quality, comprehensive services directly to those who need it the most—patients in assisted living facilities, skilled nursing homes, and individuals unable to visit conventional offices. By integrating advanced mobile healthcare technology with a compassionate and skilled team, we significantly improve oral health outcomes and enhance the quality of life for countless patients. As a rapidly expanding, mission-driven organization, we nurture a high-performance culture where innovation, accountability, and collaboration are at the heart of all we do. If you seek a meaningful career with significant growth potential, this is your chance to make a real difference.Your Day-to-Day ResponsibilitiesAs a Senior Associate in Business Operations & Analytics, you will play a vital role in ensuring our field operations team is efficiently staffed, scheduled, and deployed to meet patient needs and achieve operational goals. This analytical and execution-focused position sits at the intersection of data, operations, and strategic decision-making.You'll take ownership of developing and refining the models and insights that empower our COO and field operations leaders to make informed and swift staffing decisions, as well as shape our broader operational strategy across all markets we serve.Collaboration with Regional Managers will be key as you work to enhance workforce utilization, reduce non-productive time, optimize supply and demand, and ensure we deliver care effectively and economically across our organization.Your specific duties will include:Acting as a strategic partner and analytical support to the COO, converting raw operational challenges into structured frameworks and actionable recommendations.Developing and maintaining forecasting, staffing, and resource allocation models that drive operational and strategic initiatives throughout the organization.Translating complex data into clear and persuasive narratives for executive and cross-functional stakeholders.Identifying performance gaps, inefficiencies, and growth opportunities within the organization and recommending necessary changes to address them.Leading high-visibility projects and analyses from inception to execution and measurement. Whether optimizing provider compensation structures or evaluating the ROI of new offices, you will be at the forefront of project leadership.Working closely with field operations leaders to align staffing and scheduling with service goals, productivity targets, and budgetary constraints.Creating and maintaining dashboards, reports, and tools that track field efficiency, utilization, and staffing KPIs.Why You’ll Love This RoleDirect access to the COO. Your contributions will shape leadership decisions and influence the direction of operations.Real ownership. The models and reports you create will be foundational to our operational success.

About Apptronik Apptronik builds human-centered robotics, including Apollo, a humanoid robot designed to collaborate with people in manufacturing, logistics, and beyond. The company focuses on embodied AI, applying robotics expertise to solve real-world challenges in sectors such as healthcare and home environments. The team works to bring Apollo to market at scale, addressing safety, commercialization, and mass production. Role Overview: Human Resources Business Partner for Operations The Human Resources Business Partner (HRBP) for Operations partners with leaders across field services, production, manufacturing, IT, facilities, and supply chain. This role supports a large hourly workforce and teams spread across multiple locations. The HRBP drives initiatives that strengthen employee engagement, operational efficiency, and productivity. Success in this position calls for a balance of strategic partnership and hands-on execution. The HRBP ensures HR practices align with company goals, supports compliance, and fosters a positive employee experience in a fast-moving environment.

About the RoleWe are seeking a dynamic Principal Product Manager to lead innovative solutions that significantly impact the government sector. Esper empowers major police departments and state agencies across the U.S. with our advanced platform for crucial policy and regulatory decisions.In this pivotal role, you will work at the heart of Esper, collaborating with a talented engineering team, engaging directly with customers, and synthesizing market feedback to advance our strategic vision for governmental transformation. You are adept at transitioning from technical discussions to sales-oriented feedback sessions seamlessly.With a multitude of inputs, your role will require exceptional skills in discerning valuable insights amidst the noise. As a superb communicator, you will facilitate internal discussions and customer interactions, ensuring that our development efforts align with user needs and stakeholder expectations.This position offers a unique balance of responsibility and reward, and we encourage you to apply if this opportunity excites you.Key ResponsibilitiesCultivate a deep understanding of our product by engaging with customers and analyzing the technical aspects of our offerings. You will be passionate about identifying user pain points and enhancing our solutions.Collaborate closely with engineering teams to design and deliver impactful, scalable products that address real customer challenges.Oversee the entire product lifecycle, focusing on the final stages of development, and ensure that all aspects of the product resonate with our mission and vision.

About the RoleJoin Recurly as a Principal Product Manager, where you will lead our AI product strategy and implementation. In this pivotal role, you will transform Recurly into a premier AI partner for subscription-based businesses, delivering actionable insights, automating complex workflows, and significantly enhancing customer capabilities to grow and retain their subscriber bases. This is a strategic position where you will shape and advocate for a visionary AI roadmap, collaborating across the entire Recurly product landscape to drive results that enhance subscriber lifetime value (LTV) and merchant efficiency at scale.What You'll Be DoingAI-Powered Merchant Intelligence● Develop predictive intelligence tools that highlight churn risk scores, LTV predictions, and upgrade propensity signals, recommending or autonomously executing optimal next steps.● Create intuitive natural language interfaces allowing merchant administrators to query billing data, generate reports, and manage subscriber workflows seamlessly.● Lead the development of Recurly's generative AI features, including contextual in-app guidance, AI-generated customer communications, auto-generated performance reports, and intelligent recommendations integrated into the product.Agentic Workflows & MCP Expansion● Enhance Recurly's Model Context Protocol (MCP) capabilities to enable AI agents to take decisive actions within Recurly, executing strategies for dunning, initiating win-back campaigns, and adjusting subscriber plans.● Design workflows that empower merchant administrators to manage subscriber lifecycles through natural language, using an AI agent to monitor churn signals, propose retention offers, and implement them with minimal human oversight.● Develop subscriber-facing experiences that leverage AI-driven conversational flows to manage cancellation requests, pauses, and plan modifications, turning potential churn into retention opportunities.● Collaborate with data science teams to create machine learning models that enhance billing recovery rates, predict payment failures ahead of time, and personalize retention strategies at scale.Strategic Vision & Cross-Functional Execution● Conduct generative research in problem areas to ideate and prioritize innovative, customer-focused solutions. Challenge existing paradigms and infuse external insights into the process.● Own and advocate for theme-based product visions that align with Recurly's strategic goals, focusing on delivering impactful outcomes rather than just outputs.● Serve as the subject matter expert in your domain, inspiring and energizing both internal and external stakeholders with your vision.● Break down significant concepts into high-return deliverables, effectively sequencing efforts to maximize market value promptly.● Collaborate across various departments, including Engineering, Data Science, Marketing, Sales, Legal, and Customer Support, to ensure successful product launches and market execution.

We are seeking a dynamic and results-oriented Principal Customer Success Executive to join our team at ServiceNow in Austin. In this pivotal role, you will be responsible for driving customer satisfaction and retention by developing strategic relationships with clients and ensuring they receive maximum value from our solutions.Your expertise in customer success will be instrumental in identifying opportunities for account growth and leading initiatives that enhance the customer experience. You will collaborate closely with cross-functional teams to advocate for customer needs and contribute to the overall success of the organization.

Join Udemy. Help shape the future of learning.Udemy is an AI-driven skills acceleration platform designed to empower individuals and teams in their growth journeys. Our approach is personalized, practical, and centered on producing real-world results.We have a clear mission: to change lives through learning. Your contributions will enable people globally to acquire skills they can apply, whether they are embarking on new endeavors or enhancing their existing capabilities.With over 80 million learners and 17,000 businesses already benefiting from Udemy, if you thrive in dynamic environments, are passionate about learning, and are eager to make a significant impact, you will find your place here.Discover more about us on our company page.Hybrid Work ModelThis hybrid role requires you to be in the office two days a week at the nearest hub.

Mudflap is revolutionizing the $800 billion trucking industry, which is crucial to the U.S. economy. Our innovative payment solutions empower truckers to save significant amounts on fuel, their primary operational cost, while enabling our fuel stop partners to connect with a broader customer base. As a rapidly growing marketplace, we are on the lookout for a dedicated and customer-focused individual to join our dynamic team.In the role of Senior Revenue Operations Manager, you will play a pivotal role in ensuring the seamless operation of revenue processes, delivering exceptional customer experiences, and devising strategic initiatives for future product offerings. This highly collaborative position demands leadership across various teams and product lines, leveraging data analysis to drive insights, enhance operations, and foster growth. You will merge program management with practical execution to empower both the organization and your colleagues to thrive.

Role Overview Google Fiber is hiring a Technical Operations Manager for Field Operations in Austin and San Antonio, Texas. This role leads a team focused on deploying and maintaining the company’s fiber optic network. The manager ensures field operations run smoothly and supports Google Fiber’s goal of delivering reliable internet service. What You Will Do Lead and support a team of field professionals responsible for network deployment and maintenance. Work with other departments to improve operational processes and coordinate activities. Analyze operational data to spot trends and identify areas for improvement. Implement solutions that boost efficiency and enhance customer satisfaction. Promote a culture of operational excellence and high-quality service within the team. Location Austin, Texas San Antonio, Texas

Join our dynamic team at casa as an Operations Manager. In this pivotal role, you will oversee daily operations, ensuring the efficiency and productivity of our processes. You will collaborate with various departments to implement strategic initiatives that promote growth and enhance service delivery.

Join our dynamic team at Armis Security as a Business Development Manager. In this pivotal role, you will drive growth by identifying new business opportunities, building lasting relationships, and crafting strategic partnerships. Your expertise in understanding market trends and customer needs will be essential in expanding our reach and enhancing our services.

Role overview Roku, Inc. is seeking a Technical Operations Manager based in Austin, Texas. Roku shapes TV streaming across the U.S., Canada, and Mexico, building a connected TV ecosystem that links audiences with their favorite content, helps publishers grow viewership, and gives advertisers new ways to reach viewers. Every team member at Roku contributes to improving the streaming experience for millions, working in a collaborative environment with exposure to many disciplines. The Technical Operations team This group maintains the health and reliability of The Roku Channel (TRC) platform. Operating globally, the team manages live and on-demand content pipelines, ad delivery, and user experiences on all Roku platforms. Technical Operations collaborates with Engineering, Content, Live Operations, and Advertising, handling issue resolution, major launches, and building tools and automation to support Roku’s operations. What you will do Lead, mentor, and develop a global team of Technical Operations Engineers, including contractors, across multiple time zones. Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated quickly and accurately. Manage the full incident management process, from initial triage and escalation to stakeholder communications, resolution, and post-incident analysis. Position focus The Technical Operations Manager leads engineers who monitor, triage, and resolve platform issues. This role manages service level agreements, prepares for high-profile launches, drives automation projects, and acts as an escalation point for partner teams such as Engineering, Content Operations, Live Operations, Advertising, and Rights Management. Strong operational incident management skills and experience leading cross-functional initiatives are important for success in this position.

Join Canva as a Business Development Manager, where you will spearhead initiatives to drive the growth of our innovative platform. In this strategic role, you will identify new market opportunities, cultivate relationships with potential partners, and lead efforts to maximize revenue streams. Your expertise in business development will help shape the future of Canva, a company dedicated to empowering the world to design.

Join Arrive Logistics as a Business Development Partials Manager, where you'll play a pivotal role in expanding our business footprint. In this dynamic position, you will lead a team focused on developing strategic partnerships and driving revenue growth through innovative solutions. Your expertise will be instrumental in identifying market opportunities and collaborating with various departments to ensure seamless execution of our business strategies.